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09/07/2017 10/07/2017
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    Park Royal Mazatlan

    Avenida Sabalo-Cerritos 3110 | Marina Mazatlán, Mazatlan 82110, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$104
          US$95
          US$104
          US$95
          Traveller (173)
          Room & Suite (57)
          Pool & Beach (31)
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          Overview
          • Excellent35%
          • Very good22%
          • Average14%
          • Poor13%
          • Terrible16%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          3.5 Star Hotel
          All hotel details
          The Inn at Mazatlan
          664 reviews
          #9 of 78 hotels in Mazatlan
           
          Quality Inn Mazatlan
          56 reviews
          #28 of 78 hotels in Mazatlan
           
          The Palms Resort Of Mazatlan
          341 reviews
          #18 of 78 hotels in Mazatlan
           
          Oceano Palace
          897 reviews
          #53 of 78 hotels in Mazatlan
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (374)
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          There are newer reviews for Park Royal Mazatlan See the most recent reviews

          21 - 25 of 374 reviews

          Reviewed 25 October 2016 via mobile

          Went with a lot of friends so got into several rooms. All with cheap updates, ugly showers, and doors have a huge gap below so noise and light get in. Construction noise even people talking in the hallways. He elevators are super ugly, and there...More

          1  Thank cindyq09
          Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 26 November 2016

          Dear “cindyq09” Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding room service, pool and shower experience. We will address these points. I assure you...More

          Reviewed 25 October 2016

          It all started since we tried to make our reservation. They did not accept credit card, they needed an actual bank deposit (cash) for at least the first night. Not sure if this was because they were in a process of changing the hotel name...More

          1  Thank unic_15
          Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 26 November 2016

          Dear “unic_15” Thank you for taking the time to review our property. We are truly sorry for the conditions you experienced during your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our management team...More

          Reviewed 17 October 2016

          we just got back from a 3 night stay at this hotel. we were here for a family wedding. the ceremony was held outdoors with the ocean as a backdrop. can't get a more picturesque place for a ceremony. after we moved indoors to the...More

          Thank Svaldez
          Response from JorgeAEscalante, General Manager at Park Royal MazatlanResponded 19 October 2016

          Dear “Svaldez” Thank you so much for favorable comments about our hotel. We work very hard to achieve the level of guest satisfaction that you express in your review, especially when our friendly staff receives a favorable mention. On the other hand, I assure you...More

          Reviewed 12 September 2016 via mobile

          The hotel is very good! The only thing is the AC doesn't go low. It works but considering humidity, I could accept it a little lower But everything else is good! Staff, food, premises, parking, security, etcMore

          Thank Mercury B
          Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 14 September 2016

          Dear “Mercury B” Thank you so much for have been taken the time to leave your comments about your recent experience which are so important to us. It is a pleasure for us to know that our staffs have met your expectations. Once again thank...More

          Reviewed 26 August 2016 via mobile

          Here for an all inclusive, tell you more later, wedding of a good friend. Arrived around 1:30 PM from a flight from Monterrey, and we could not check in until 3:00 pm per scheduled hours. The hotel used to be Crowne Plaza now it is...More

          Thank aghyba
          Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 14 September 2016

          Dear “aghyba” Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the...More

          The Inn at Mazatlan
          664 reviews
          #9 of 78 hotels in Mazatlan
           
          Quality Inn Mazatlan
          56 reviews
          #28 of 78 hotels in Mazatlan
           
          The Palms Resort Of Mazatlan
          341 reviews
          #18 of 78 hotels in Mazatlan
           
          Oceano Palace
          897 reviews
          #53 of 78 hotels in Mazatlan
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Room Service
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Laundry Service
          • Concierge
          • Dry Cleaning
          • Meeting Rooms
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$76 - US$317 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #12 Spa Hotel in Mazatlan
          • #26 On the Beach Hotel in Mazatlan
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 90
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Hotwire, Expedia, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com, Priceline and HotelQuickly so you can book your Park Royal Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Pacific Coast >
          • Sinaloa >
          • Mazatlan
          • Also Known As
          • Crowne Plaza Mazatlan Hotel Mazatlan
          Add Photo Photos
          Traveller (173)
          Room & Suite (57)
          Pool & Beach (31)
          Dining (28)
          Hotel & Grounds (165)
          Business Centre & Event Rooms (10)
          Family and Play Areas (5)
          Bathroom (4)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          KenandJoylene M
          I would like some information about the rooms please? Do all the rooms have ocean view and kitchenettes ? I am mostly concerned with having a fridge or mini fridge to keep items cool. Any information would be appreciated. We have been to Mazatlán several times but decided we might try a different hotel/resort this time. Thank you
          10 February 2017|
          Answer
          Response from TxBrazo | Reviewed this property |
          All rooms have an ocean view. Ours didn't have a mini fridge. Don't know about the others.
          1
          Vote
          RobertVOET
          Does this Crowne Plaza have Wheelchair accessible rooms?
          15 February 2016|
          Answer Show all 2 answers
          Response from Hernan P | Reviewed this property |
          Not sure....sorry
          0
          Votes
          Room Tips
          "Every room has an ocean view, so I doubt one room is better than another."
          Read review
          "Book elsewhere."
          Read review
          "They will change rooms if you are persistent."
          Read review
          "One morning they were fixing something in another room and it was noise. But the rest of the time it was OK."
          Read review
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