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Hotel Playa Mazatlan

GreenLeadersGold level
06/06/2017 07/06/2017
1 room 2 adults 0 children
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Hotel Playa Mazatlan
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1,743 Reviews from our TripAdvisor Community

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Showing 767: English reviews
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Beaverton, Oregon
Reviewed 2 weeks ago via mobile

Awesome location, beautiful beach and clean. Unique architecture in the rooms with lots of tile, stucco/textured cement walls and brickwork. Helpful staff but English was hit or miss. Good value for the price, used a special deal on Trip Advisor. $86/ night for and ocean view is great! The food was largely very good and reasonably priced. Bar service was...

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Helpful?
Thank Scott G
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Scott G) We appreciate you taking the time to post your comments about your recent stay, we are glad to hear that you enjoyed our facilities, staff and pricing. I am sorry to hear of some of your discomforts in regards to the proximity of the noise, please note that albeit we do cater primarily to families,...

Hastings, Minnesota
Reviewed 3 weeks ago

Our Mazatlan trip was great, fun place to visit. Hotel Playa Mazatlan was a nice place to stay. Very clean and good service. This Hotel is older but well maintained. This location was great, could walk to just about everything we wanted to see and dine. Beach was super nice. Would definately go back.

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Helpful?
Thank 351todd
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest We highly apprecciate all your kind comments, and will be honored to be of service once again. Till next time LTVient

Albuquerque, New Mexico
Reviewed 3 weeks ago via mobile

A nice looking hotel on the outside but strange smell out of air conditioning unit. Food off the menus was excellent, shrimp cocktail and Mahi mahi in garlic sauce was super. Service was a bit slow because we asked for a shot of Anjejo Tequila which had to be approved by head waiter!

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Helpful?
Thank Jodelkraut
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest We are glad to know we were able to meet with your expectations. Please know if something is not on hand we wil do as much as we can to please your requests, for this matter I apologize for the delay. Happy to be of service LTVient

London, Canada
Reviewed 3 weeks ago via mobile

Mazatlan is beautiful! This hotel is in a great location, the staff was super friendly. The food was fine, I'm from Canada so I'm not there for familiar food, I wanted authentic Mexican and the hotel offered a bit of it (lots of great food on the strip though). The wifi didn't work in our room, we had to step...

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Helpful?
Thank Susie V
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Susie V) We appreciate you taking the time to post your comments and let us know a bit more about your stay, we are glad to hear that you enjoyed the views, location and amenities. I would ask that you please inform us a bit more about the specific room you stayed in so that we may...

San Jose, California
Reviewed 3 weeks ago

Me and my hubby needed a much needed break from Silicon Valley intenseness, and we needed to get out abroad. Later we found this hotel in Mazatlan it has a private beach with seating were you can be serve drinks and snacks. It was relaxing all the way.

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Helpful?
Thank nan502101
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (nan502101) WE are thrilled to hear of your experience and look forward to the opportunity of hosting you again in the near future, please feel free to contact me direct if I can be of service to you. Best wishes, LT VIENT

Vermillion, South Dakota
Reviewed 3 weeks ago via mobile

This resort exceeded my expectations. Great for families! LOTS to do; great pools and amazing beach. Food was above average. Italian restaurant amazing!! New rock pool and spa is beautiful! Drinks can be improved. Would return!!

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Helpful?
Thank khealey19ca
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (khealey19ca) Thank you for taking the time to post such kind comments about our property, facilities, amenities and service, I am glad to hear that we exceed your expectations, I hope we will have the opportunity to be of service again to you in the near future, please do not hesitate to contact me direct. Best wishes...

Calgary
Reviewed 4 weeks ago

So sometimes when you find something amazing, you want to keep it just for yourself. However, some secrets just cant't be kept! This Hotel is an amazing place. My family stayed her in March 2017 and had one of the best vacations of our lives! We stayed in a family suite. It was large and spacious and had the much...

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Helpful?
Thank Charming41
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest We feel honored as much as motivated for your positive comments. Thanks a lot for sharing LTVient

Fremont, California
Reviewed 4 weeks ago

We went to Hotel Playa Mazatlan again. Its a wonderful hotel with nice ocean views. There are multiple swimming pools. There is also lots of seating by the ocean. The restaurants are good. We liked the buffet lunch. Service at the hotel is good. We were there busy Easter week but still had a wonderful time. We also like it...

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Helpful?
Thank mini
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (mini) Thank you for taking the time to post your comments, we are glad to hear that you where able to enjoy your stay and many of the sights and sounds of the holiday. We will look forward to hosting you again in the near future, please do not hesitate to contact me direct if I can...

Calgary, Canada
Reviewed 12 April 2017

We had a great time at the Playa Mazatlan. We were there for 1 week partially over Spring break with our two boys aged 6 & 8. The hotel is grounds are massive but easy to get around. There are 5 pools with 3 areas geared at young children, you move around throughout the day and still find a place...

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Helpful?
2Thank Melanie M
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Melanie M) WE are glad to hear that you enjoyed the facility and amenities, and are sorry to hear that the packaging and inclusions where not correctly explained to you upon purchase, please note that all of the scheduling for our packages both "check in and check out" times are all posted. I apologize if these impacted...

Reviewed 9 April 2017 via mobile

Loved Everything about this hotel. Service was impeccable. Everyone is willing to go above and beyond for your care and comfort. Food was amazing. Clean, Clean, Clean. The entertainment was incredible. Especially the Mariachi.

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Helpful?
Thank Danielle B
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest Thansk a lot, we are always happy to be of service. LTVient

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $122 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa Mazatlan 3*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotwire, Expedia, Hotels.com, Orbitz, Booking.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Playa Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel
Hotel Style:
#2 Business Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Mazatlan staff and other travellers.
98 questions
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Questions? Get answers from Hotel Playa Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No-smoking room with a view of the ocean”
nan502101, 25 Apr 2017 | Read review
“Double check that the hotel is going to provide the same room that the online description is advertising”
Charming41, 22 Apr 2017 | Read review
“Go to El Ranchero green resort.”
Gabby615, 8 Apr 2017 | Read review
“Ocean View and away from the buffet - night club area.”
4GaryR, 5 Apr 2017 | Read review
“Heard beach view was noisy but don,t know”
suekennington, 31 Mar 2017 | Read review
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