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Hotel Playa Mazatlan

1,903 reviews
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Traveller (1231)
Room & Suite (540)
Pool & Beach (360)
Overview
  • Excellent59%
  • Very good24%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“casa roberto”(14 reviews)
“golden zone”(90 reviews)
“joe's oyster bar”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,903)Write a Review
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All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach servicelove this hotelbeach areathe hotel is cleanbeach vendorsmexican fiestaopen airmain poolcommon areasnorth side
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421 - 425 of 812 reviews
Reviewed 20 February 2014

Pro: 1. location: hotel is right on the beach. 2. friendly staff: they checked us in early although it was before check in time. Con: 1. Despite positive reviews about food, food was not fresh in La Terreza and limited in selection. I am not...More

2  Thank Grace H
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 27 February 2014

RESPUESTA: Dear valued guest, I am sorry to hear of your experience, and that our efforts to assist by moving you to other rooms where not sufficient to satisfy your needs. Please note that we always strive to meet our clients request, but are not...More

Reviewed 18 February 2014

Stayed for 5 glorious weeks this time. A well-run hotel with incredible staff in all departments. The management is making various improvements to the facilities and property -- and they certainly keep the place well maintained. There's lots of dining options and we loved the...More

Thank cincopesosworth
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 25 February 2014

Dear valued guest, We are thrilled and honored to hear that we were again able to make an impact on your stay, and that you have noticed our various efforts, towards renovation. It is always a pleasure to hear that our guests appreciate the changes....More

Reviewed 17 February 2014

We just got home from a 2 week stay at the Hotel Playa Mazatlan for the 15th time. This is still a great resort with wonderful staff. When first time guests ask us why we keep coming back year after year we tell them it...More

Thank texaslonghorn306
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 18 February 2014

Dear valued guest, We feel honored to hear that we are your hotel of choice when visiting our beautiful port, and we are thrilled to hear that some of the new implementations around the hotel are to your liking. I will take your thoughts on...More

Reviewed 16 February 2014

The Playa seems to live on and on. It would be hard to believe that there is a hotel with friendlier and more helpful staff. The resort was super clean and very well staffed. I went all inclusive and found the food to be very...More

Thank rasputin_9
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 18 February 2014

Dear valued guest, We truly appreciate you taking the time to post such positive comments about our facilities, and I am glad to hear that we were able to impact your stay in a positive manner. Please note that we do offer a breakfast package...More

Reviewed 15 February 2014

The rooms were clean and the staff were beyond amazing. Very helpful and outgoing. My children had a blast. The zip lining and the staff were amazing. Lots of tour's and information available for anything that you would like to do. Couldn't ask for a...More

1  Thank Jo-Ann M
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 18 February 2014

Dear valued guest, We truly appreciate you taking the time to post such wonderful comments, about our staff, facility and overall your experience while visiting with us, we feel honored to hear that we will have the opportunity to serve you in the near future,...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$93 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1231)
Room & Suite (540)
Pool & Beach (360)
Dining (125)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Mollis M
8 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
deb c
28 January 2018|
AnswerShow all 5 answers
Response from DianeC91 | Reviewed this property |
There are activities for young children, I do not think there are organized activites for teens.
1
Vote
YanYanC76
21 January 2018|
AnswerShow all 6 answers
Response from donna r | Reviewed this property |
Checked with the Playa. Cribs are available for 100 Pesos a night
1
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Room Tips
"Beautiful, romantic,view of the beach and the ocean which the hotel is build around."
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"Ocean front is the way to go!"
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"Try to get in the tower (5 floors)"
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"Ocean View - we were room 212 and loved it!"
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