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Hotel Playa Mazatlan

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Traveller (1272)
Room & Suite (540)
Pool & Beach (370)
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Overview
  • Excellent58%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“casa roberto”(16 reviews)
“golden zone”(91 reviews)
“joe's oyster bar”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,979)
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Traveller rating
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441 - 445 of 852 reviews
Reviewed 24 March 2014

Signed up for a week through Expedia. Supposed to include free Internet. Ads tout free Internet & balcony or patio throughout hotel. First room had neither. Was "upgraded" to a room that had Internet - at least in their mind. I run a business, partner...More

3  Thank Russ009
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 26 March 2014

Dear valued guest, I am writing in response to your comments about your stay here at the hotel; I have only now become aware of a few emails that where submitted to me in my absence, among these one that was submitted through our website....More

Reviewed 20 March 2014

We went to Mazatlan for a wedding. The bride had sent a list of about 5 hotels close to the venue. We picked Hotel Playa Mazatlan. It was a great choice. Very centrally located, right on the beach. It's clean, the staff is very friendly...More

1  Thank Californiagirl
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 22 March 2014

Dear valued guest, Thank you for taking the time to post such a wonderful comment about your experience here with us, I am pleased to hear that were have earned the right to have you visit again. We will look forward to serving you and...More

Reviewed 20 March 2014

Mexico ie Mazatlan has had a very bad rap from the US do to what they call the danger do to the Drug Cartel. I have been going here for 30 years and I would argue it is safer than Indiana where I live. The...More

2  Thank Steven D
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 22 March 2014

Dear Steve, Your loyalty never seizes to amaze me, with everything that you are going through personally, and professionally I can’t believe you find the time to still write a comment for us. We are truly blessed to have you, your family and friends as...More

Reviewed 20 March 2014

We stayed at the Hotel Playa Mazatlan for our third time in four years. We've gone to Cabo San Lucas and Cancun also but Mazatlan and the Hotel Playa Mazatlan are by far the best. The people are just phenomenal. Not only at the hotel...More

1  Thank Alan C
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 21 March 2014

Dear valued guest, We are thrilled to hear your comments about our hotel, and the people of our city, and we appreciate the positive recommendation of our destination over some of the others that Mexico has to offer, It is always pleasant to hear that...More

Reviewed 13 March 2014

We stayed at the Playa Mazatlan for one week and I wish it could have been a month. There were 6 of us and our rooms were each 2 doors apart. We were all inclusive, by accident, and that turned out to be really nice....More

2  Thank Fran R
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 19 March 2014

Dear valued guest, We are thrilled to hear of your experience, and your desire to return. It is a pleasure to hear that we were able to impact your stay in a positive manner, and allow for what I am sure are some well deserved...More

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Most Booked Properties in Mazatlan
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$96 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1272)
Room & Suite (540)
Pool & Beach (370)
Dining (127)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
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candysinger
20 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Mollis M
8 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
deb c
28 January 2018|
AnswerShow all 5 answers
Response from DianeC91 | Reviewed this property |
There are activities for young children, I do not think there are organized activites for teens.
1
Vote
Room Tips
"Ocean view is the way to go from our experience but the poolside rooms looked quite nice to"
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"Loved our second floor room overlooking the ocean."
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"Our ocean front room was beautiful"
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"North Tower ocean view"
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