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Pueblo Bonito Mazatlan

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Traveller (652)
Pool & Beach (228)
Room & Suite (215)
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Overview
  • Excellent69%
  • Very good21%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“pueblo bonito”(249 reviews)
“emerald bay”(178 reviews)
“luxury suite”(21 reviews)
AMENITIES
Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (1,696)
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604
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20
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All reviewspueblo bonitoemerald bayluxury suitepb mazgolden zonetime shareactivities staffsister resortbeach volleyballsmaller poolgreat beachsecond hometimeshare presentationfree shuttleshrimpboogie boardingbeach vendors
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1 - 5 of 1,000 reviews
Reviewed 5 days ago

love this location, like a quite adult disneyland. Great service, lovely grounds. Excellent room service. Pools are wonderful and the ceramic painting is awesome., i have a collection growing from each year.More

Thank MantecaKathid
Response from GM_PBonito, Director General at Pueblo Bonito MazatlanResponded 4 days ago

Dear guest, Thank you very much for choosing Pueblo Bonito Resorts for your vacation and for sharing your review with us. We're so happy to hear you enjoyed your stay with us and that it was everything you were expecting again, we strive this each...More

Reviewed 3 weeks ago via mobile

Thank you so much Alberto for giving a great service at dinner ! You made us feel special! Oscar-bartender Oscar-waiter and Pablo thank you for your service !! Antonio pool waiter thank you for taking care of us ! You always made sure we were...More

Thank Mari_Yolo
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 3 weeks ago

Dear Mari. Thank you very much for sharing your experience during your last visit to Pueblo Bonito Resort. I'm glad you experienced a comfortable and great stay. Alberto, Oscar, Pablo, Carlos y Antonio come to work every day with a great motivation feeling; they really...More

Reviewed 3 weeks ago via mobile

My husband and I spent three fabulous weeks at Pueblo Bonito Mazatlan in May this year and had such a fabulous time as always. This hotel is currently under a major remodel but that does not affect the hotel and it's activities. The beach is...More

Thank nancyhanson
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 3 weeks ago

Dear Nancy. We appreciate your great review to Pueblo Bonito Resort we are very happy to know you had an excellent vacation trip. Our staff will be very proud with your feedback and we will congratulate them for the hospitality they provided you. Will be...More

Reviewed 3 weeks ago

Just came back from a week at PBM! The hotel and staff provided a wonderful time! Have to mention a few people at the hotel that made our stay so memorable :) Claudia in the gift shop is so patient and kind, Candie, our maid,...More

Thank PetePortland_OR
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 3 weeks ago

Dear Guest. Thank you very much for choosing Pueblo Bonito Resorts for your vacation and for sharing your review with us. We are delighted to find out that most of our staff was welcoming, as this is what we strive for every day. We will...More

Reviewed 4 weeks ago via mobile

My name is Eli, I met Carlos and Jazmin, (The activities directors) and they were super awesome. I definitely feel like it was the best vaction I've ever had and it was super fun meeting them and playing poker/blackjack while they were dealing, simply the...More

Thank elijahkoopmann
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 4 weeks ago

Dear Eli. Thank you very much for taking the time for evaluating to Pueblo Bonito Resorts. We are very glad to read that we have successfully covered the majority of service you got. We appreciate the great recognition you just shared us about our activities...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$175 - US$705 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$175 - US$705 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (652)
Pool & Beach (228)
Room & Suite (215)
Dining (65)
Amenities (13)
Family and Play Areas (9)
Questions & Answers
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714guy
23 March 2018|
AnswerShow all 5 answers
Response from John B | Reviewed this property |
You will not be impacted by the remodeling. It is a great place to stay and the main pools and eating areas are still open. The complete renovation of the entire hotel will be done by 2019 sometime.
0
Votes
shmoopie2u
11 March 2018|
AnswerShow all 3 answers
Response from Barbee E | Reviewed this property |
Yes! The full response was very good by Camoria. Nothing to add.
1
Vote
sbfrench1
4 March 2018|
Answer
Response from mrwalleyegt | Reviewed this property |
We have friends that are there right now and they said it is very quiet the construction is from 9 AM to 5:30 PM Monday through Friday and 9 AM to 2 PM on On Saturday and nothing on Sunday we have never been a fan of the all... More
0
Votes
Room Tips
"They gave us a room upgrade, no charge!! Thank you Jesus!"
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"Rooms with ocean views are the best"
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"The service, sleep quality and value is excellent! (Was not able to click the ratings above)."
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"Get one with a sea view."
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