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Pueblo Bonito Mazatlan

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Traveller (667)
Pool & Beach (229)
Room & Suite (214)
Overview
  • Excellent69%
  • Very good21%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“pueblo bonito”(238 reviews)
“emerald bay”(172 reviews)
“luxury suite”(21 reviews)
AMENITIES
Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star accommodation
All hotel details
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Reviews (1,729)
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1,008 results
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612
250
95
31
20
Show reviews that mention
All reviewspueblo bonitoemerald bayluxury suitepb maztime sharegolden zoneactivities staffsister resortsmaller poolthe beach is greattimeshare presentationfree shuttlesecond homebeach vendorsboogie boardingjust returned from a weekshrimp
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1 - 5 of 1,008 reviews
Reviewed 4 days ago

We love to enjoy this Beautiful and magic place , full of good vibes !! Pueblo bonita the place we like to call our second Home Activities staff are the Gretest Eduardo,jaz and Carlos Nice Crew Guys! Excellent JobMore

2  Thank kkwood45
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 4 days ago

Dear valued guest, Thank you so much for sharing your kind review with our future visitors. We are so glad reading that you very enjoyed the poolside services, our Activities crew and the beautiful facilities. I will pass your compliments on Jazmin, Carlos and Eduardo...More

Reviewed 5 days ago

08-12-2018 My husband and I have stayed at Pueblo resorts for years. Our latest trip was in November of 2017 to Mazatlan and as always our trip was amazing and over exceeded our expectations. However, there is something extra special about Pueblo Bonito Mazatlan that...More

2  Thank Will B
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 4 days ago

Dear Bruce Family, Thank you so much for sharing your wonderful review with our TripAdvisor community. We are more than honored to have provided you with such a spectacular and unforgettable experience through these years and we are so glad that you consider our team...More

Reviewed 1 week ago

We planned a trip to Mazatlan earlier this year and decided to book our stay at the Pueblo Bonito Mazatlan. The main reason we selected this hotel/resort is that my parents had stayed at this hotel just after it opened approx. 30 years ago and...More

1  Thank Rick P
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 1 week ago

Dear Rick, Thank you very much for such a nice review to Pueblo Bonito Resort. We are pleased to know we provided you an excellent time and you enjoyed the All-Inclusive and the facilities. We appreciate your preference and your returning. Hopefully we will see...More

Reviewed 3 weeks ago via mobile

The Pueblo Bonito Mazatlán hotel is an excellent choice for a family vacation. It is a beautiful hotel with a beautiful beach whose staff is kind and very friendly, specially Dulce and Karla. They are in charge of literally "Customer Happiness" and they really know...More

1  Thank Pablo B
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 3 weeks ago

Dear Pablo, Thank you so much for your candid review and thank you for sharing it with this great community. We are overjoy to know that you really had a great great time and our guest care exceeded your expectations. Our main priority is the...More

Reviewed 4 weeks ago

We love this resort and have been every year for the past 4 years! While we are often some of the youngest guests around, we dont mind! People are so friendly, its quiet, the staff is nice and food is good. We look forward to...More

Thank NicoleVee
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 4 weeks ago

Dear Nicole, Thank you for your lovely preference all these years and thank you for sharing your wonderful review with us. We feel so pleased that you very enjoyed our staff, the ambiance of the property and the delicious food. We always strive to provide...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Meeting Rooms
Laundry Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$156 - US$791 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$791 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (667)
Pool & Beach (229)
Room & Suite (214)
Dining (64)
Amenities (13)
Family and Play Areas (9)
Questions & Answers
Ask a question
714guy
23 March 2018|
AnswerShow all 5 answers
Response from John B | Reviewed this property |
You will not be impacted by the remodeling. It is a great place to stay and the main pools and eating areas are still open. The complete renovation of the entire hotel will be done by 2019 sometime.
0
Votes
shmoopie2u
11 March 2018|
AnswerShow all 3 answers
Response from Barbee E | Reviewed this property |
Yes! The full response was very good by Camoria. Nothing to add.
1
Vote
sbfrench1
4 March 2018|
Answer
Response from mrwalleyegt | Reviewed this property |
We have friends that are there right now and they said it is very quiet the construction is from 9 AM to 5:30 PM Monday through Friday and 9 AM to 2 PM on On Saturday and nothing on Sunday we have never been a fan of the all... More
0
Votes
Room Tips
"Every room has a view and we've never had a noise issue."
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"They gave us a room upgrade, no charge!! Thank you Jesus!"
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"Rooms with ocean views are the best"
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"The service, sleep quality and value is excellent! (Was not able to click the ratings above)."
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