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Oceano Palace Beach Hotel

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Traveller (450)
Pool & Beach (187)
Room & Suite (138)
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Overview
  • Excellent48%
  • Very good19%
  • Average12%
  • Poor9%
  • Terrible12%
Travellers talk about
“ocean view room”(9 reviews)
“ocean side”(7 reviews)
“exchange rate”(4 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (970)
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Traveller rating
108
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52
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21 - 25 of 374 reviews
Reviewed 12 March 2017

This was our first trip to Mazatlan so we were unaware that they have the 3rd largest Carnival which was going on when we arrived.The hotel was super busy because of it but we were given the Oceanview Room that we upgraded to.The room had...More

3  Thank Lorna S
Reviewed 11 March 2017 via mobile

Nice hotel but the many loud bars across the street play all night long making sleep impossible. Ear splitting music at 4am is not for me!! Mazatlan was not busy at the time we stayed so I can't imagine how crazy loud it must be...More

1  Thank bruceandmargo
Response from conciergeAna, concierge at Oceano Palace Beach HotelResponded 13 March 2017

We want to thank you for your feedback, for us is very important. How do you feel to apologize for this situation, we are sorry for the incoveniences. We hope to have you staying at the hotel. warm regards. Ana Maria Valdes G. Concierge

Reviewed 17 February 2017

Great location, nice rooms, very very slow elevators,very reasonable. The music from the "Band on the Beach" is unbelievably LOUD, so having a ocean view room is certainly not worth the money. The "Mountain View" rooms have the constant noise of the bars, till all...More

5  Thank TSkip
Reviewed 25 January 2017 via mobile

I took my 3 children here, we were supposed to come back Friday, we cut our trip short by 3 days and came home Tuesday. All 3 of the kids got very ill. I went down to ask for more bottles of water (you only...More

5  Thank Brittany H
Response from HOTELES_PALACE_MZT, Public Relations Manager at Oceano Palace Beach HotelResponded 31 January 2017

Thank you for taking the time to leave your comments about your recent stay at Oceano Palace. We regret to hear that we did not meet your expectations and as a result, you did not experience the family vacation you hoped for. We take positive...More

Reviewed 16 January 2017 via mobile

This property is kept clean ,and the staff is friendly but you will struggle if you don't speak Spanish .This is a Noisy property with street front Bars and restaurants that party Very loud until the early Morning ,pay for the Ocean View .This is...More

7  Thank Rebecca F
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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Beachfront
Free Internet
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Multilingual Staff
Concierge
Conference Facilities
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Details
Price range
US$52 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 On the Beach Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$52 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 On the Beach Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (450)
Pool & Beach (187)
Room & Suite (138)
Dining (69)
Amenities (13)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
tbecker2016
18 January 2017|
Answer
Response from HOTELES_PALACE_MZT | Property representative |
Unfortunately we do not offer shuttle service to and from the airport. Clients who buy a vacation package with a tour operator (i.e. Sun Country, Westjet Vacations, Sunwing Vacations, Apple Vacations) get a shuttle service... More
0
Votes
Tarra K
30 December 2016|
AnswerShow all 4 answers
Response from HOTELES_PALACE_MZT | Property representative |
Hi Tarra, We manage both currencies so it really comes to what you prefer to use. As traveler, sometimes you get a better exchange rate at your bank at home or when you use your CC to pay for things while in Mexico. Our... More
0
Votes
Room Tips
"We were in room 304"
Read review
"Oceanside is best. Streetside will be very noisy"
Read review
"Our room was a bit noisy, but had fantastic views. 11th floor."
Read review
"Ask for ocean side room"
Read review
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