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06/08/2017 07/08/2017
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    Emporio Mazatlan

    Avenida Camaron Sabalo No. 51 | Zona Dorada, Mazatlan 82110, Mexico
    Hotel website
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    06/08/2017 07/08/2017
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    Traveller (205)
    Room & Suite (165)
    Pool & Beach (63)
    The Palms Resort Of Mazatlan
    346 reviews
    #17 of 78 hotels in Mazatlan
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    Pueblo Bonito Emerald Bay
    2,938 reviews
    #2 of 78 hotels in Mazatlan
    • Excellent30%
    • Very good36%
    • Average18%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “wifi service” (2 reviews)
    “golden zone” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    3.0 Star Hotel
    All hotel details
    Offers from Emporio Mazatlan
    Special Offer: Package Deal
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    The Palms Resort Of Mazatlan
    346 reviews
    #17 of 78 hotels in Mazatlan
    The Inn at Mazatlan
    675 reviews
    #9 of 78 hotels in Mazatlan
    El Cid Marina Beach Hotel
    2,228 reviews
    #1 of 78 hotels in Mazatlan
    Pueblo Bonito Emerald Bay
    2,938 reviews
    #2 of 78 hotels in Mazatlan
    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a Review
    Reviews (718)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 102 reviews

    Reviewed 1 week ago via mobile

    So I arrived at the hotel check in was fast asked for a ocean view room, she said that at the moment she didn't have anything if I wanted a first floor room, I said okay asked if it had ocean view she said yes...More

    Thank Maria E
    Response from Salvador G, Director General at Emporio MazatlanResponded 1 week ago

    Dear Maria E Thank you very much for your valuable comments about your experience of your last stay, these has been reviewed by every responsible involved and the management in order to avoid it happen to any one else. The extra person charge is applied...More

    Reviewed 26 May 2017 via mobile

    I expected much better. The treatment by the restaurant captain was awful, everyone was rude, front desk manager was super rude and arrogant right from the start, nobody ever said hi in the hallways except one great guy named Panton, the room was very deteriorated...More

    Thank Lydia L
    Response from Daniel S, Director General at Emporio MazatlanResponded 27 May 2017
    Google Translation

    Buenos días Lydia L! Le envío un cordial saludo, agradeciendo infinitamente el tiempo tomado en compartir su experiencia en esta...More

    Reviewed 24 March 2017

    Our stay at the Emporio Mazatlan (March 3-11) was wonderful. The staff are wonderful, so friendly and so helpful. We had great service. They are all Great!! I would recommend spending the extra money and getting an ocean suite, the view is worth it. The...More

    1  Thank fossep
    Response from Daniel S, Director General at Emporio MazatlanResponded 20 May 2017

    Hello fossep! Greetings from sunny Mazatlan! Thanks a lot for share with Tripadvisor members your trip experience in our hotel, we appreciate this comments and this important information keep us on moving to improve our service quality. Hope to see you soon!

    Reviewed 30 January 2017 via mobile

    We were reluctant to book this hotel based on the reviews, but had to make a last minute trip to the area and the price was right via a travel website. We had stayed nearby in December, and had wandered through the hotel and saw...More

    1  Thank Lakeside31
    Response from Emporio M, Director General at Emporio MazatlanResponded 18 April 2017

    We really appreciate all your comments. We are really satisfied that your stay with us was great and we hope to see you again in Emporio Mazatlan soon, Best regards,

    Reviewed 12 January 2017

    I stayed at Emporio Mazatlán, along with a group of friends, from December 31 to January 5. My bathroom had a terrible smell, so I had to ask for another room. Fortunately the ladies from reception were very nice and told me I could change...More

    1  Thank mrLuick
    Response from Daniel S, Director General at Emporio MazatlanResponded 26 January 2017
    Google Translation

    Buenas Tardes mrLuick! Muchas gracias por compartir su experiencia en nuestro hotel con millones de viajeros, tenga por seguro que...More

    The Palms Resort Of Mazatlan
    346 reviews
    #17 of 78 hotels in Mazatlan
    The Inn at Mazatlan
    675 reviews
    #9 of 78 hotels in Mazatlan
    El Cid Marina Beach Hotel
    2,228 reviews
    #1 of 78 hotels in Mazatlan
    Pueblo Bonito Emerald Bay
    2,938 reviews
    #2 of 78 hotels in Mazatlan
    Awards & Recognition
    GreenLeadersPlatinum level
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Conference Facilities
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Price range
    • US$65 - US$264 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Mazatlan
    • #10 On the Beach Hotel in Mazatlan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Preferred Hotels, Orbitz, Hotels.com, Agoda, TripOnline SA, Travelocity, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Emporio Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Emporio Mazatlan Hotel Mazatlan ,
    • Emporio Hotel Mazatlan ,
    • Emporio Resort Mazatlan
    Add Photo Photos
    Traveller (205)
    Room & Suite (165)
    Pool & Beach (63)
    Dining (49)
    Hotel & Grounds (190)
    Bathroom (9)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    20 June 2017|
    AnswerShow all 2 answers
    Response from Lakeside31 | Reviewed this property |
    No. But there is a private sandy area on the hotel property with umbrellas, showers and bar service. The area is small and sits higher than the actual beach. There's a walkway down to the beach below.
    23 February 2015|
    AnswerShow all 3 answers
    Response from Emporio M | Property representative |
    we have only European plan, we don't have all inclusive rates, regards,
    Room Tips
    "3rd floor -Ocean View Suite, great view and very spacious"
    Read review
    "Higher floors with a view"
    Read review
    "I paid a little extra for a 222 (or 333 or 444) these rooms are bigger (suites) and have bigger balconies."
    Read review
    "Try to stay on the fourth floor"
    Read review
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