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Ramada Resort Mazatlan

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Traveller (170)
Room & Suite (170)
Pool & Beach (122)
Overview
  • Excellent53%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star accommodation
All hotel details
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Reviews (463)
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75 results
Traveller rating
29
21
17
3
5
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LanguageEnglish
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29
21
17
3
5
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All reviewsoyster barone english speaking channelgolden zoneregular roomcomfortable bedplace to staybreakfast buffetrooms are cleanfront desk staffmaleconcoffeemakerbalconysuitetvcnnsorianajewelry
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1 - 5 of 75 reviews
Reviewed 2 weeks ago via mobile

The staff very nice and front desk friendly the rooms very clean i wouls recommend this place ☺☺ and the beach front. And very nice view and all employees very polite i will be back to this hotel in the future

Thank Blanca T
Response from Karla T, Ecommerce at Ramada Resort MazatlanResponded 4 days ago

Perfect Blanca, thanks for your feed back, We hope to see you again and your beach house Ramada Mazatlan.

Reviewed 4 weeks ago via mobile

This is the most disgusting hotel. Chipped paint everywhere, mold in the bathrooms (corners of the floor, water heads, and soap dish area), weird brown bug on the bed, moths in the room, neither of the showers in the room drain (about 5 inches just...More

2  Thank Samantha2nd2none
Management response:Responded 3 weeks ago

Thank you very much for your feedback. It is very important your comments which help us to improve our service provided to you, we will pass the report to the corresponding departments and we hope to have them again with us and be able to...More

Reviewed 5 June 2018 via mobile

I reserved a room online at the hotel for the weekend for me and my girlfriend. Even though I paid for the room online, upon arriving at the hotel, we had to wait approximately 40 minutes to complete the check in process. The majority of...More

Thank 626coreyh
Reviewed 28 May 2018 via mobile

Good food at the beach grill, always a palapa available for Ramada guest on the beach and is enforced. Nice Views from balcony on 722. Friendly staff- (reccomend learning little spanish). Room service and bar staff excellent.

Thank Yogin B
Reviewed 5 May 2018 via mobile

I got the deluxe room with a King bed. I was surprised to see that the room had two bathrooms. One with a shower and the other with a bathtub. It has two TVS. One in the bedroom and the other in living room. It’s...More

Thank Sophia T
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$70 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#9 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#9 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (170)
Room & Suite (170)
Pool & Beach (122)
Dining (75)
Amenities (37)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Rocio G
19 March 2017|
AnswerShow all 3 answers
Response from Lucy T | Reviewed this property |
There are 2 bathrooms in many suites. Ours had 1 tiled tub/shower and one shower. Our friends had 2 showers. Ask at the desk when you arrive.
1
Vote
'Ce L
7 March 2017|
AnswerShow all 5 answers
Response from 355charlesa | Reviewed this property |
I actually don't remember a refrigerator call or email them I don't reccomend this resort for kids - adults and a lot of nightlife on property not kid appropriate
1
Vote
Dave W
30 December 2016|
AnswerShow all 4 answers
Response from ramsheadfc2016 | Reviewed this property |
Definitely use taxis. We reserved a shuttle, paid in advance, and they didn't show.
0
Votes
Room Tips
"Room 704 is pretty small, ask for some other location."
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"Higher floors have less a/c noise. We are right across the hall from a glass elevator, with a spectacular..."
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"always aim high for views. Still think they have better rooms that what we got."
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"If you want 'quiet', request a room on the higher floors, on the malecon side of the hotel."
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