We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

El Cid Castilla Beach Hotel

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$428*
US$156*
Great Deal
US$257*
US$257*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel
Panoramas (82)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,235 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for El Cid Castilla Beach Hotel
See the most recent reviews
Showing 1,875: English reviews
Campbell River
Reviewed 26 February 2013

Www.tripadvisor.com Spanish clases at El CID in Mazatlan at the Castilla I am from Canada and I visit El CID every year as I am retired. The Spanish teachers at the activity centres are great. I have been taking lessons on my travels for a couple of years now but this time at the Castilla I took clases with Fernando...

 Report
Helpful?
Thank BenCampbellRiver
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear: BenCambellRiver I would like to thank you for your wonderful comments regarding your recent stay here with us. It was a pleasure to note how much you enjoyed your vacation we would like to take this opportunity to thank you for your loyalty. I am also glad you found the activities at your standards as we work very hard...

Kamloops
Reviewed 26 February 2013

We really enjoyed our stay at the El Cid. Shout out to Paul at poolside who never left us without a cocktail in hand; to Noe who greeted us our first day and always works so hard to welcome folks; to Eduardo in the buffets who made sure we ate well and had lots of coffee. To the lovely ladies...

 Report
Helpful?
2Thank TMac M
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear: Sir/Lady I would like to start off by thanking you for taking your time in writing us this review and letting us know how your stay went. I love hearing that our staff was a part of what made your experience so great it makes me so proud to have them on board with us here in El Cid...

Kamloops, Canada
Reviewed 25 February 2013

We spent the first two weeks of February here and were pleasantly surprised. The reviews were good but the price we got made me skeptical. The room was what I expected of a very nice resort in Mexico. We had the 4th floor right on the beach and loved it. The waves crashing on the beach were the only sounds...

 Report
Helpful?
1Thank 250luvinthesun
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear: 250luvinthesun I was delighted and extremely proud to read that you enjoyed your stay with us. We value greatly encouraging complimentary regarding our good location, nice rooms, beautiful beaches and the places around Mazatlan. I’m so happy to read that you were able to visit our city and was of your complete satisfaction as far as the food of...

Delta, Canada
Reviewed 23 February 2013

Just back from a week golfing trip with two friends. We did the elite all inclusive as it included the golf and thought it was fantastic. Lots of nice little extras fantastic sunsets from our ocean view room on the 15 th floor. Tons of variety on the food front. Al a cartes had great ambiance the food ranged from...

 Report
Helpful?
2Thank Tim S
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear: Sir What a fantastic 5 stars review! I’m more than happy hear that we send people back to their homes with a big smile on their face; I know this for your recent amazing comment. I’m glad to see that you were able to enjoy our 27 holes in our golf course included in your all inclusive Elite package,...

Vancouver, Canada
Reviewed 23 February 2013

Just got back last night from two weeks at El cid Castilla in Mazatlan. The Hoel is ideally located and is clean and comfortable. It is a wonderful Mexican Hotel, not a new ulta modren american Hotel & I love it. when it comes to staff they are excellent. I have to mention Lecitta in the lobby Bar, her service...

 Report
Helpful?
Thank BurnabyLew
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear: Sir Your referrals are very important to us to encourage our staff and ourselves. You focused your attention on our good location, clean and comfortable establishment, are really appreciated. We take a lot of commitment to deliver excellent service that is expected of us and we are pleased that you had a memorable stay. We pride ourselves in taking...

Témiscaming Québec
Reviewed 22 February 2013

We stayed at El Cid Castilla from Feb 12-19 2013. We had a room with 2 double beds on the 14th floor with Ocean view. Beds were comfortable. Room was big and very clean. Had everything one would need. Towels and beds were changed daily. La Pergola was the buffet restaurant for breakfast and dinner which had a big variety...

 Report
Helpful?
3Thank HappyTravelers85
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear: HappyTravelers85 Thank you for the positive review! We are happy we made such a memorable experience for you. I have communicated your comments to all of my team as they really do enable us to identify with the levels of service that ensure our guests experience a great stay. I’m glad to read that you enjoyed the comfort of...

Reviewed 22 February 2013

I am 24 and went to El Cid with my mom her partner and my grandma. It was a great trip, alla cartes were very nice, with a good atmosphere, breakfasts had lots of selection and lunch buffets were top notch with my particular favorite being the ribs. When my family tired out at the end of the day I...

 Report
Helpful?
Thank ColtenH
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear ColtenH, Wow it sounds like you had a great time here with us and that brings me great joy! I’m glad our restaurants were at your taste and you enjoyed our live entertainment at la pergola with the dancers. We always try and have everything in tip top shape so that our clients can see our hard efforts! We...

Saskatchewan, Canada
Reviewed 21 February 2013

We have travelled to different parts of Mexico as well as Cuba and the Dominican, this is my opnion of the El Cid. The hotel rooms are ok,about what you would expect from a 4*.We found our room had a very musty smell but discovered that if we left the bathroom fan run continuously it helped with the smell. The...

 Report
Helpful?
2Thank Lorna N
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear: Lorna N Thanks for recognizing us with your 4 stars review on TripAdvisor. We are happy that you enjoyed your stay and the accommodations we have to offer. Thank you as well for letting us know whose exemplary service really stood out and left a memorable impression I would like to extend to you my sincere apology for any...

Reviewed 19 February 2013

This is my second trip to this hotel and it was great. The staff are #1. Thanks to all the servers in the restaurant and all the crazy pool staff/entertainers. Frank, Fernando, Simon (the lifeguard afraid of the water, lol), and all the bartenders were the greatest ever (dami...). Can't say enough good about them. Made the trip lots of...

 Report
Helpful?
1Thank MJaneM
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear MJaneM We are extremely pleased with your kind comments of your recent stay at El Cid Castilla Beach Hotel. As you may know, so few people take the time to let the world travelers know when they are satisfied with the service at a hotel. Your review has been sent to all of our team so don´t be surprised...

Alberta, Canada
Reviewed 17 February 2013

We were at El Cid Castilla Feb 9-16. We booked through Westjet and it was very easy! We were met just outside of security by Pronotours - the transfer to our hotel. He greeted us and walked us to the bus to avoid all the timeshare vendors! Perfect!! Loved that part! After a 45 min bus ride we were at...

 Report
Helpful?
2Thank CRybchuk
GMELCID, General Manager at El Cid Castilla Beach Hotel, responded to this review

Dear CRybchuk Thank you so much for taking the time to write this review, your feedbacks and comments are very important for us this makes us work harder to please our guests. I’m really happy to read that you had a great time at our resort, as you may already know we have a variety of different rooms, we have...

1,774 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1500)
Viewed
Hotel & Grounds (228)
Viewed
Pool/Beach Area (360)
Viewed
View from Room (176)
Viewed
Room/Suite (119)
Viewed
Dining (117)
Viewed
Bathroom (16)
Viewed
Business Centre/Function Rooms (8)
Viewed
Family/Play Areas (10)
Viewed
0:18
Videos (4)
Viewed
Other (462)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (248)
Viewed
Amenities (11)
Viewed
Beach (14)
Viewed
Ocean View (28)
Viewed
Pool View (23)
Viewed
Presidential Suite (101)
Viewed
Dining (61)
Viewed
The Hotel (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Family/Play Areas (5)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (5)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
0.1 km away
El Cid El Moro Beach Hotel
0.5 km away
El Cid Granada Country Club
1.4 km away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#5 of 79 in Mazatlan
1,744 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
The Inn at Mazatlan
The Inn at Mazatlan
#9 of 79 in Mazatlan
655 reviews
6.9 km away
Pueblo Bonito Emerald Bay
1.2 km away
Oceano Palace
Oceano Palace
#49 of 79 in Mazatlan
893 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Castilla Beach Hotel

Address: Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $122 - $689 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid Castilla Beach Hotel 3.5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, BookIt.com, Priceline, Hotwire, Booking.com, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your El Cid Castilla Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel El Cid Castilla Beach
El Cid Mazatlan
El Cid Castilla Mazatlan
Hotel Style:
#2 Top resorts Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Cid Castilla Beach Hotel staff and other travellers.
160 questions
Ask a question

See all questions (160)

Questions? Get answers from El Cid Castilla Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The dinner show is actually at the El Moro hotel. It is best to eat at the El Cid Buffet before the dinner as it was packed after the show.”
dstultz1983, 21 May 2017 | Read review
“Pillows so bad we made up new ones out of bath towels. Very sour smell in the room when air conditioning was on.”
christinalX2008CD, 2 May 2017 | Read review
“Dont go too close to the beach if you value a good night sleep.”
GordonLanger, 1 May 2017 | Read review
“Ocean Front was 3101 but actually 3rd flr”
Spiky_56, 30 Apr 2017 | Read review
“The ocean view room is amazing! ”
craigdj2017, 10 Apr 2017 | Read review
5 of 5
AMOMA
US$156* /night
View Deal
Orbitz.comUS$257
Expedia.comUS$257
PricelineUS$428
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates