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El Cid El Moro Beach Hotel

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Traveller (730)
Room & Suite (264)
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Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“el moro”(264 reviews)
“ramon morales”(18 reviews)
“time share”(94 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,062)
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21 - 25 of 1,537 reviews
Reviewed 3 weeks ago

Very noisy. When someone knocked on your door or the next everyone opened their door because it sounded as if it was your door. The buffet where very disappointing the food was always cold and the variety was always the same. Also the where very...More

1  Thank BRATT2014
Reviewed 3 weeks ago

Just spent a week there in an all inclusive package. I have been to many resorts and many areas of Mexico but would not recommend this one. The building is on a busy street, not far from the road and across the street from a...More

1  Thank Barbara486
Reviewed 3 weeks ago

Customer service was excellent. Breakfast buffet in the restaaraunt was good. Rooms were clean, but the beds were uncomfortable until they brought us additional padding to put on top. Entertainment for the kids at night was good.

Review collected in partnership with this hotel
Thank rayvandervalk
Reviewed 4 weeks ago via mobile

My husband and I visited in mid March from the states and overall had a great visit. We are no frills, simplistic travelers, but expect cleanliness and great customer service. Keep that in mind with this review. I arranged the free transportation from the airport...More

Thank Ashley L
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 3 weeks ago

Dear Ashley, First of all we would like to thank you for taking the time to share your comment with us regarding your recent stay at el Cid Moro. We are glad to read that your room was comfortable and met your expectations; also it’s...More

Reviewed 4 weeks ago

We always enjoy ourselves at the El Cid El Moro in Mazatlan. Half way into our March, 2018 El Moro vacation, we realized that there was a misunderstanding regarding the different all-inclusive meal plans. We asked that they change the all-inclusive plan from Elite to...More

2  Thank tneff2015
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 4 weeks ago

Dear guest, We greatly appreciate that you have taken the time to write us your fabulous comments about your recent vacation at el Cid Moro. We are happy to hear that you enjoyed our facilities and services. In particular, we assure you that Josefina will...More

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Best Value Properties in Mazatlan, Mexico
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$99 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$99 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (730)
Room & Suite (264)
Pool & Beach (184)
Dining (99)
Family and Play Areas (14)
Amenities (5)
Questions & Answers
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Txn_Travelr
6 April 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Estimado Huésped, Estamos muy contentos de escuchar que esta consideran el hospedarse con nosotros en vacaciones de verano. Efectivamente si usted se hospeda en el Cid Castilla tiene acceso al Cid Moro y el Cid Granada en... More
1
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Google Translation
michelle b
30 March 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Yes we have studio ktchennet room with ocean view.
0
Votes
Google Translation
Juan G
22 March 2018|
AnswerShow all 4 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you for contacting us through our Trip Advisor forum. We are glad to hear you will be visiting us. If you booked a room with kitchenette you can cook. We are pretty sure you will love your stay. Regards,
0
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Room Tips
"Had quite a bit of street noise from the 19th floor at La Castilla."
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"The reason why I rated poor sleep quality was primarily due to the time we went. Two night clubs in..."
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"excellent views all around"
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"The rooms were simple, clean and well stocked but run down"
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