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El Cid El Moro Beach Hotel

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GreenLeadersPlatinum level
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El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel
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1,475 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid El Moro Beach Hotel
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Showing 1,112: English reviews
Seattle
Reviewed 15 September 2015

I have stayed at El Cid El Moro many times. It is as familiar as family. It is getting older but still has that family appeal. Renovations are going on now that it is off season. Hopefully it will be returned to a better condition. Staff are always welcoming and pleasant.

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Helpful?
5Thank eaglecadd
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, Thank you for being a repetitive guest we appreciate your loyalty, it’s so great that we were able to provide for you such unforgettable vacations for you and your family, thank you for speaking so fondly about our resort and I am glad to we meet your expectation in every aspect starting from the food to the room...

Roseville, Minnesota
Reviewed 15 September 2015

Just spent 2 more weeks at El Moro in Mazatlan. This is a beautiful El Cid resort. It was "low season" so not so crowded as sometimes. We had lots of wonderful attention from many on the staff. Myrna met us at the airport and had lots of information for us. Susana did a wonderful job helping us secure a...

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Helpful?
3Thank RetiredTraveler626
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear guest, Thank you for choosing our Resorts amongst all the others in Mazatlan, we are very happy to hear that we fulfilled your expectations during your 2 week stay and that the staff was so courtesy to you and attended your every need. I will definitely congratulate those you previously mentioned for their hard efforts I am sure they...

Parker, Colorado
Reviewed 15 September 2015

We are really enjoying our stay. It's very very humid, but beautiful anyway. The beach in front of the hotel is not very wide, therefore we have not been able to spread out and lay there. The service at the hotel is excellent. Exchange for pesos when you get here. The rate is better. Loving our stay.

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Helpful?
2Thank Christine P
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Christine P, Thank you for taking the time in letting us know how your stay turned out, we hope we were able to meet all your expectation and we hope to have the pleasure in hosting you again. Kind Regards, Salvatore Sanchez

Reviewed 11 September 2015 via mobile

El Cid El Moro Beach Hotel is great for kids! The pool area has a water slide, waterfalls, basketball hoop, volleyball net and a rock structure that the kids can jump off into the water. La Conchita Staff Waiter, Angel Ocegueda is the best! He took care of us all week long with a smile. The beach is just steps...

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Helpful?
1Thank My Info K
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, Thank you for speaking so fondly about our Resort, we take pride in always trying to maintain our hotel in the best conditions for our guest enjoyment, I will definitely congratulate those you mentioned on their hard efforts for these are the people who make a difference and want in our team to keep giving such outstanding service....

Rosamond
Reviewed 10 September 2015

It is a nice hotel with plenty of pools for everyone to include private pools for members. It has plenty of beach between all three hotels for everyone to enjoy. Mizraim Jara Chico in reception took excellent care for me and my family. He went out of his way to get early accommodations a few days later for my son...

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Helpful?
1Thank Doc258
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Doc 258, We are glad to know we were part of a nice get away to Mazatlan. Thank you very much for the awesome review and give us the chance of being part of it. Be assured all the staff will get a mention for their good effort. And they'll be more than thankful to your comments. We hope...

Zacatecas, Mexico
Reviewed 9 September 2015

If you are looking for a familiar lodging in mazatlan sinaloa this is the place you should go. Lodging is good, food is awesome you have several options to choose, you never get bored. Pools are great, hotel have a water fall for the kids, but the best thing here in the activity crew, GEO's Jesus, Cyhtnia and Frank they...

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Helpful?
Thank celestiastar68
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review
Google Translation

Estimado celestiastar68, No tengo palabras para agradecer lo que este comentario significa para nosotros, estoy muy contento de saber que...

Calgary, Alberta
Reviewed 6 September 2015

This is our second visit to this facility and we hope to return soon! Fantastic property, we stayed on the 25th floor Ocean View in the South East Corner so try to catch a room on that corner....from your Balcony you can see all of the other resorts along the beach, way down to actual downtown Mazatlan -- Fantastic View....

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Helpful?
1Thank keithb0b
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear keith b0b, I feel so glad to hear that you had an amazing trip at the Moro and that we met all your expectations during your stay. It is so good for me to know that you were part of our elite guests which is our best package and that you enjoyed of its benefits. Thank you for your...

Boise, Idaho
Reviewed 30 August 2015

This resort was beautiful! Grounds were well kept and the people were all so nice. Our 1 bedroom suite was beautiful, on the 27th floor of the El Moro tower.The beach is nice, but is not large. In order to get a chair at the beach or the pool it is advised to go down EARLY. They fill up quick!...

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Helpful?
2Thank Lonie C
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Lonie C, We thank you for the wonderful compliments about our staff. It is so appreciated, we are happy to read about your stay and how much you enjoyed the accommodations of your room and its view, dinning at our restaurants, our location and service our staff is thrilled to know that they made your experiences special and memorable,...

Chicago, IL
Reviewed 27 August 2015 via mobile

Went with infant. Guillermo went out of his way to get us a pack and play. I actually think he went and bought it. Our renovated rooms on 25 faced the ocean and were wonderful. Plenty of towels and the bar soap was nice. We paid a little more for all-inclusive plus and it was well worth it. Wines with...

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Helpful?
1Thank Bruce G
GMELCID, Gerente at El Cid El Moro Beach Hotel, responded to this review

Dear Mr. Bruce G, We would like to thank you for taking the time share your comments; we greatly appreciate your thoughts and opinions regarding our service. El Cid Resorts encourages customer feedback in order to improve the services we offer to our customers. Our main interest is to provide you with the fines facilities and services in an atmosphere...

la
Reviewed 24 August 2015

I just got back on the 15th after a week at this hotel. I travel often to Mexico and stay at A.I. resorts with my two kids. I'm used to watered down drinks and Americanized buffets. This hotel has an open air lobby which means - no AIR CONDITIONING . They only places the air seems to work great were...

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Helpful?
Thank krisrondo
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Krisrondo, Thank you for taking the time in letting us knows about your stay. I am sorry you hear that we did not meet your standards and that you encountered many inconveniences in regards to the A/C rest assure that I will definitely be looking into this situation and see why it was no resolved immediately, as for the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $167 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 Spa Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are much quieter.”
 of 5 bubbles wetcat5, 24 Mar 2017 | Read review
“Best view of course is up high. Stunning”
 of 5 bubbles 1702susie, 20 Mar 2017 | Read review
“Don't book studio horrid beds”
 of 5 bubbles HarrysgirlDrydenOn, 20 Mar 2017 | Read review
“Not a bad view anywhere from the resort. The disco bar north-west of the resort, was very noisy from 10 PM to 2:30 AM almost every night.”
 of 5 bubbles oldorchardfarmer, 14 Mar 2017 | Read review
“many options from studio rooms to multi room suites.”
 of 5 bubbles JRottie, 8 Mar 2017 | Read review
5 of 5