We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pueblo Bonito Emerald Bay

Save
Traveller (1825)
Pool & Beach (625)
Room & Suite (382)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent73%
  • Very good16%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“kelly's bar”(137 reviews)
“emerald bay”(476 reviews)
“pueblo bonito”(250 reviews)
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$298.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mazatlan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "89f0cf9777f445698ba837ae7506259a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":226267,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78878797],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":298,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"89f0cf9777f445698ba837ae7506259a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":540,"lowestMetaPrice":298,"additionalPartner":false,"highestMetaPriceDisplay":540,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":540,"lowestMetaPrice":298,"highestMetaPriceDisplay":540,"hotelName":"Pueblo Bonito Emerald Bay","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg5ZjBjZjk3NzdmNDQ1Njk4YmE4MzdhZTc1MDYyNTlhIiwiQUlLIjoiOTgzNzRmODc0MDljNDBhN2EwZDdlNmU3M2JiYTNiMDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$298", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78878797":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (3,208)
Filter reviews
1,952 results
Traveller rating
1,241
430
148
76
57
Traveller type
Time of year
LanguageEnglish
More languages
1,241
430
148
76
57
Show reviews that mention
All reviewskelly's baremerald baypueblo bonitobistro restaurantsister resortla cordelieremain poolmaster suitetime sharesunset beachbeautiful resortfree shuttlepb mazatlanpillow menuadult poolmeal plantimeshare presentation
FilterEnglish
Updating list...
1 - 5 of 1,952 reviews
Reviewed 2 days ago

This was our second trip to Pueblo Bonito Emerald Bay and again, it exceeded expectations. After spending our honeymoon here last March, we decided that our two teenage daughters had to experience this resort as well as the city of Mazatlán. We traveled and spent...More

1  Thank Joe B
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 2 days ago

Dear Joe. Thank you very much for your preference and detailed review on your second visit to Pueblo Bonito Resort. We appreciate you are taking your valuable time to tell everybody about your nice experience with us. Your awesome comments will help future travelers to...More

Reviewed 4 days ago

My husband and I just returned from another delightful stay at Pueblo Bonito Emerald Bay. The facilities are just what you need for a relaxing stay. What really made the trip special is the wonderful service, especially Chicho and Fabian at the adult pool, Alejandro...More

1  Thank Julie S
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 2 days ago

Dear Julie. Thank you very much for your wonderful review to Pueblo Bonito Resort. We celebrate you had a relaxing stay with us. On behalf of the management, Jairo, Alejandro, Chicho and Fabian we all appreciate your preference and look forward to hosting you back...More

Reviewed 1 week ago

Beautiful architecture and layout that we've come to expect from Pueblo Bonito. Emerald Bay is a bit isolated for us. But the amenities and service were very nice, friendly staff and good food. We went with the 'all-inclusive' because we couldn't see ourselves travelling into...More

Thank Tom H
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 1 week ago

Dear Tom. We appreciate your preference on your recent visit to Pueblo Bonito Resort. It is very nice to know you had an excellent vacation week, as we strive to provide all our guests with exceptional service and the excellence Mexican hospitality. Our team will...More

Reviewed 1 week ago

We spend our 2 week vacation in Mexico and this year we stayed at the Pueblo Bonito Emerald Bay in Mazatlán. The staff was very attentive. We like the beach and the privacy. If you want to go into Mazatlán, the resort has a bus...More

Thank Dave B
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 1 week ago

Dear Dave. We appreciate your valuable time to honor us with a nice review to Pueblo Bonito Resort. We are pleased to know you had an excellent time on your recent visit to Mazatlan and very glad to read that we have successfully covered the...More

Reviewed 2 weeks ago

One of the highlights of our trip this week was the atmosphere at the Adult Pool. In addition to the outstanding setting, it was the work of the hardworking staff, Narcisco and Fabian, who created the perfect atmosphere for that area of the resort. Within...More

Thank teach2018
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 1 week ago

Dear Guest. Thank you very much for sharing your experience with us, on your recent visit to our hotel. I´m glad you experienced a comfortable and great stay. We will share your comments with all the adult pool staff. We are sure that each one...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Laundry Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Spa
Bar/Lounge
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$233 - US$665 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mazatlan
#1 Luxury Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$233 - US$665 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mazatlan
#1 Luxury Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1825)
Pool & Beach (625)
Room & Suite (382)
Dining (131)
Amenities (67)
Family and Play Areas (18)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Search4truth1
10 April 2018|
Answer
Response from Tobeso | Reviewed this property |
I'm sorry I can't help. I've never been in one.
0
Votes
omeomiy
7 April 2018|
AnswerShow all 5 answers
Response from Tayadog1 | Reviewed this property |
1 1/2 ft square. Big enough for person items.
2
Votes
Renee L
31 March 2018|
AnswerShow all 2 answers
Response from Mhorton41 | Reviewed this property |
Your question is not clear - please clarify!
0
Votes
Room Tips
"Ask about the proximity of your room to the pools. Its a huge property, the closer the better."
Read review
"If you want a view of the ocean you are going to need to get a room on the 3rd or 4th floor. The palm tress..."
Read review
"for quitter rooms choose close to bistro restaurant area"
Read review
"All the rooms are great here and well seperated"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing