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Villas El Rancho Green Resort

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491 Reviews from our TripAdvisor Community

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There are newer reviews for Villas El Rancho Green Resort
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Showing 262: English reviews
White Bear Lake, Minnesota
Reviewed 21 May 2016

Every staff member we crossed paths with was beyond helpful and gave us good tips on the area. I ended up with a medical emergency and never felt concerned as Luis and Winston both on staff made sure I was taken care of at the Villa and at the hospital. Additionally they regularly checked on me back at the Villa....

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Helpful?
Thank Shepesch
ElRanchoMazatlan, Public Relations Manager at Villas El Rancho Green Resort, responded to this review

Hello dear guest, Thank you for your special comments. It is nice to know that you spent a very good time in our resort. Our staff is always taking care of our guest. All of you are like our family in our hotel that is why we try you to have a great time. As you mentioned, Lupita's Restaurant has...

Alberta
Reviewed 25 March 2016

Villas El Rancho is definitely our home away from home! This is where we come to "chillax"! Always nice to enjoy a snack at Lupita's restaurant and enjoy a beverage with the many visitors that come to El Rancho to do the same.. Lupita's serves some of the best shrimp dishes I have had! The Mexican style villas are cozy,...

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Helpful?
1Thank WalleeAlberta
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this review

Good morning dear guest, Thank you for your comments, we really appreciate your words. As you wrote, Villas El Rancho is a resort in which you could enjoy of your family and also get a relax at the same time. Our restaurant has very delicious food, you would like to come back for another Margarita prepared by our staff. Come...

Reviewed 23 February 2016 via mobile

I can't speak for all, but the specific villa I stayed in is run down and badly needs maintenance. The shower downstairs has little to no water pressure, is infested with ants, and is grimy. The kitchen is in need of a face lift and needs many of the tiles on the counters replaced. The furniture in the units are...

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Helpful?
Thank Traveler001982
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this review

Good morning dear guest, Thank you for your comments. I am especially surprised with your comments, we always explain to our possible guest about our units, I do not know the way you made your reservations but we would like to know in order to help you, if you made it by internet, I mean in an extranet they should...

Reviewed 25 January 2016 via mobile

If you want to spend some close good family time without the hustle of moving everybody from one point to the other in a big hotel, this is your option!! Nice gathering around the pool with the convenience of having your cabin a few steps behind!!

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Helpful?
Thank Betthillo
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this review

Dear guest, Thank you for your time and specially for your great comments. As you wrote, it is a hotel in which you could have a relax time, here you could enjoy of your family and have a great time. We are pleased to know that you really enjoyed your vacations. We hope you soon!!

Canada
Reviewed 12 January 2016

go on vacation to Mazatlan my husband and I had thrilled us, our travel agent recommended the ranch to check the pictures on websites but they showed us our agency we found very cute and super good areas, to reach the airport to the hotel is very withdrawn more than usual in other hotels the taxi cost us 400 pesos,...

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1Thank anton b
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this review

Good morning dear guest, Thank you for your visit!! We really sorry about your comments. Villas El Rancho is a resort with beautiful gardens as you commented and our villas are always fumigated, that is why we do not understand the cockroache. I hope you to call us in order to let us know who did serve you at frontdesk,...

Seattle
Reviewed 30 December 2015 via mobile

We owned time share here for several years. Actually the last time we stayed here was December 2011 and the place is far worse now in 2015. The maintanece fees escalated over the years but the units are NOT maintained. The seawall has been under construction-storm damage repair for 16 months. It is not safe to walk through the construction...

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Helpful?
1Thank Larsrico
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this review

Good day dear member, We are really sorry to read that you could not enjoyed your vacations, Our members are part of our family, and it is not nice to hear that some of you were not comfortable at Villas El Rancho. You pay your annual fees in order to get a better maintanece in our units and I would...

Spokane, Washington
Reviewed 13 November 2015

With another couple at Torres Mazatlam (TM) we decided to walk 2 resorts South and visit their restaurant. The Restaurant doesn't have a sign on the street, and one must wander across the parking lot and through a palm grove between two buildings to find the palm thatch roof palapa restaurant, which is very clean and neat inside. Of about...

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Helpful?
Thank Jeffery S
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this review

Good afternoon dear guest, Thank you for visiting Lupita's Restaurant even when you were not staying at Villas El Rancho, you are going to be always welcome. We are really interested in your stay at our hotel, you will note that our resort is a place in which you can rest and you can get a lot of relax. Thank...

Mazatlan, Mexico
Reviewed 9 November 2015

I think at one point in time this must have been a great hotel. That time is not now. It could have got itself a 3-4 star review still if it weren't for a few details. All in all it was a classic fail of maintenance. -The rooms/villas are poorly maintained, you can just tell nothing has been fixed in...

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Helpful?
Thank Minnird
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this review

Good afternoon dear guest, We really appreciate your comments, thank you for your time. Our units are all of them with a Mexican style, and we usually give them maintenance in order to provide our guests an excelent service, also, we have staff specially for this maintenance, and they are responsible for them smooth operation. All of us are always...

City of Durango, México
Reviewed 21 July 2015

I liked its peaceful environment, not its old furnishings. Clean. The best villas are for renting (I have a membership) or for the owners. Best if you're looking for resting in a quiet place. Parking!

Review collected in partnership with this hotel
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Helpful?
Thank aldaba_uvg
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this review

Dear member, Thank you for your time and your comments. Our units are the same design all of them, also, they are the same size. They are different only for their location, some of our units are in garden, another ones are in pool side and the other ones have ocean view. Our members are very important for us, you...

Santa Monica, California
Reviewed 9 July 2015

I purchased through expedia. When i arrived they didnt have my confirmation, even though i showed proof that i paid. They wouldn't give me the room late at night after driving 10 hours to mazatlan. The staff made me feel like i didnt pay and wanted a free room. Ive never in my life had this experience... There was also...

Review collected in partnership with this hotel
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1Thank vanessdna
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this review

Good afternoon dear guest, We really appreciate your comments, thank you for your time. Villas El Rancho is a hotel in which guests are the most important thing, we are really sorry because of your bad experience in our hotel. Please let us know who did you talk with in order to settele this matter. Once and again sorry for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Relaxation, enjoyment, peace, and good food all in one beautiful place, Villas El Rancho! Welcome to our family friendly hotel where you'll find a great beach front location and the calm and privacy that you deserve. Featuring Mexican rustic style, Villas El Rancho offers you 28 completely private, quiet and relaxing rooms with the capacity to welcome 6 people per "villa". All our rooms have a large living area, comfortable bedrooms, and a kitchenette with all the utensils to enjoy the art of cooking and have a family or romantic dinner (But if you also want to take a rest from the kitchen, you can join us at "Lupita's", our delicious Mexican food restaurant). If you are looking for the best place to relax, what are you waiting for? Get away with us! ... more   less 

Additional Information about Villas El Rancho Green Resort

Address: Avenida Sabalo-Cerritos 3170, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $194 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villas El Rancho Green Resort 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Villas El Rancho Green Hotel Mazatlan
Hotel Style:
#11 On the Beach Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Villas El Rancho Green Resort staff and other travellers.
4 questions
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Questions? Get answers from Villas El Rancho Green Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A little noisier on the weekends”
, 27 Mar 2017 | Read review
“Villas as opposed to hotel. Garden, poolside & ocean views from which to choose.”
  • Pool right outside our front door.
  • Entrance to Villa
Shepesch, 20 May 2016 | Read review
“Rooms are all the same but with garden, pool or ocean view. The "wall" will give you the best spot to watch the magnificent sunsets!”
WalleeAlberta, 24 Mar 2016 | Read review
“The hotel is not where you want to stay but do eat in the restaurant.”
JefferyS36, 13 Nov 2015 | Read review
“This place is not for everyone,only those looking for a place close to the ocean.Not cheap over $200.00 a night,would not recommend it. They should have returned our money”
Thumper2015, 10 Mar 2015 | Read review
5 of 5