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El Cid Granada Country Club

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El Cid Granada Country Club
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623 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid Granada Country Club
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Showing 363: English reviews
Portage la Prairie, Canada
Reviewed 1 February 2012

Our stay at El Cid Granada was excellent. Even though it was not beach front it was only a short walk across the skywalk to El Cid Castilla. We had access to 4 Al la Carte, and several different buffets, and bars/lounges. The pool at the Granada was warm yet refreshing. Christian Arce, was a great rec director, he was...

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2Thank GLTravellers
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear GLtravellers Thank you for selecting our hotel to stay. I am glad to read that you had an excellent stay with us at Granada; our guests find here a quieter and relaxing atmosphere. Our goal it is to make sure that your vacations are amazing. We also look to have in our staff people with a great service attitude...

Reviewed 26 January 2012

I had such a wonderful time in Mazatlan, I stayed at the Granada the atmosphere was perfect! Food was most excellent, mine and my daughter's favorite al a carte was The Argentine-delicious! Christian is the Activities Director and is top notch at what he does, he answered any questions we had and made you feel like you were at home!...

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4Thank 1002MyBarbie
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear 1002Mybarbie Thank you for your review. I am thrilled to read that you had such a memorable vacation at this your home, and enjoyed of the wonderful service given by our staff, which with their efforts creates this perfect atmosphere that you mention. In regards to the food service, facilities, and activities, we are satisfied due to we exceeded...

Minneapolis
Reviewed 23 January 2012

Granada has been our favorite but this year they have added an activities option at the pool and more time when the outdoor bar and snack area is open. The staff continue to be the friendliest and most accomodating in Mazatlan. They are especially patient with my trying to speak Spanish. Daniel, the manager sets the tone for friendliness and...

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1Thank MZT-traveler
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear MZT-traveler Let me thank you for sharing this encouraging review. I am very pleased to learn that you honored us again with your visit; your loyalty is much appreciated. It give us a great pleasure to read that once more we have exceeded your stay´s expectations and that the activities program that we have added at Granada has been...

Salmon Arm, Canada
Reviewed 22 January 2012

Great week in the El Cid complex in Mazatan. Granada was a great place to sleep or relax and read by the pool, And the pool there was just the right temperature being a little warmer than the other two pools at ElCid. And every day was a water arobics class led by Christian who made everyone there seem like...

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4Thank Kenneth F
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Kenneth F We would like to thank you for choosing El Cid Granada to stay during your trip to Mazatlan and also for your nice and encouraging comments about us. We are happy to read that you enjoyed spending time by the pools taking classes with Christian, besides of the delicious food we offer in our restaurants a la...

Portreeve
Reviewed 21 January 2012

We had a fabulous time. The rooms were big, clean, and each room had it's own balcony. The furniture was dated, but comfortable. The room had a kitchenette, which was nice even though it was all inclusive. We liked having the mini fridge, it was the right size for us. We had access to all of the pools, and the...

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3Thank Brenda G
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Brenda G Thank you for taking the time to express your comments about your recent visit to El Cid Granada, and for your kind words about our facilities and service. We are glad to note that you had a memorable stay and that we met your expectations of stay. All of us here consider our guests to be a...

Medicine Hat, Alberta, Canada
Reviewed 21 January 2012

We took our 19 month old over to Mazatlan and stayed at the El CID Granada! It was small, personable and we had great service. It was a great family resort and we were able to use the services at the Castilla, and other El Cid resorts close by. The buffet wasn't great at the Castilla but we loved the...

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Thank Niki G
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Niki G Thank you for taking the time to provide us with such a wonderful feedback. We are very pleased to hear that your stay with us was enjoyable and that your loved the excellent service provided by our staff, that you took the opportunity to visit the whole complex, and that you enjoyed of the delicious food at...

Canmore, Canada
Reviewed 9 January 2012

My 12-year old son and I returned to El Cid Resort in Mazatlan for 17 days (21 Dec '11 to 07 Jan '12) – had been here in August for 14 days – loved it so much, we decided to celebrate both Christmas and New Year’s in Mazatlan under the care of the El Cid Resort Staff. This was an...

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2Thank Sun_SandL0ver
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Sun_Sandl0ver Thank you very much for sharing with us the wonderful vacation you enjoyed at our Hotel Granada and El Cid Resort. I appreciate your detailed review in regards to our service and facilities. We take pride in deliver to our guests a personalized service and an excellent care. All of us at El Granada, and El Cid Resort...

Vancouver, Canada
Reviewed 28 December 2011

Stayed at the Castilla last March,the year before,the Granada,does not matter to me.The El Cid complex is the complete package.I am going back again in feb. or mar.Great place,staff and waiters are superb.Customer service concierge Alejandrina Mancinas was especially helpful, she told me she was from a small town close to Mazatlan called Concordia.After a long lovely conversation with her...

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2Thank Larry L
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Larry L First and foremost we extensively thank you for your preference and it takes great pleasure to have read your remarkable stay at El Cid Castilla. El Cid resorts as always takes pride in delivering the highly recognized standards which leads to exceeding guest expectations and rewarding employees for their excellent job. We agree that Alejandrina is an...

edmonton
Reviewed 24 December 2011

We had a one bedroom in the Granada part of El Cid. The El cid complex was nice however there is only one hot tub between all 3 hotels and we were allowed to use the cold pools but we were not allowed in the hot tub. We went in a few times when it was completely empty and security...

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3Thank margEdmonton
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear MargEdmonton I would like to thank you for selecting our hotel to vacation. We are a company that values a lot our guest´s comments, as they are the tools that help us to improve or reinforce our product. I sincerely regret not to have fulfilled your expectations of stay. In regards to your comments I would like to share...

Alberta
Reviewed 6 December 2011

When we arrived we were upgraded to the Castilla and then to the Moro (my full review is there). It was clear to us that they are doing renovations on the Granada side and we appreciated being moved away from the noise. We enjoyed our stay at the El Cid properties. Great front desk staff.

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1Thank DestinyVP
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear DestinyVP On behalf of everyone at El Cid Resorts, we thank you for selecting our hotel to vacation and we thank you as well for your detailed review of our property El Cid Moro. We are really happy that you have enjoyed your stay. I will share your kind words with the front desk staff. We look forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $113 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Granada Country Club staff and other travellers.
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Questions? Get answers from El Cid Granada Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could smell smoke in my room daily so did not sleep well and came home sick for the two weeks after. Ran out of toilet paper twice as they do not leave extra in room. Had to sneak off cart. We had coffee maker in room but had to pay daily for coffee. Very disappointing!”
 of 5 bubbles G4124KYsharonk, 16 Mar 2017 | Read review
“if staying with a family get the one bedroom suite, we had a full size fridege and the luxury of a second bathroom”
 of 5 bubbles BRENDAR833, 14 Mar 2017 | Read review
“Request a room facing the pool on the second or third floor, rooms ending in last 2 digits of 18 through 30.”
 of 5 bubbles Y8764NEchrisr, 5 Mar 2017 | Read review
“sleep qualty had more to do with our matresses in our room seeming hard and lumpy this time. rooms in the back are nice and quiet.”
 of 5 bubbles 691robins, 28 Feb 2017 | Read review
“Much more than we expected. THANKS !!!!”
 of 5 bubbles garylC4336VL, 17 Feb 2017 | Read review
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