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The Inn at Mazatlan

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The Inn at Mazatlan
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592 Reviews from our TripAdvisor Community

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Showing 405: English reviews
El Centro, California
Reviewed 26 August 2016

My room was on the third floor yet I still got a beautiful view of the ocean. It's very convenient to be near the sea just in case you're maybe tired of the salty water getting in your eyes in the ocean and simply want to enjoy the pools the hotel has to offer. Security is top notch as every...

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Helpful?
Thank Elizabeth F
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Elizabeth F. Thank you for reviewing your recent stay at Hotel The Inn At Mazatlán. It's wonderful to know that you enjoyed every aspect of your stay, from the hotel's setting and location, to the pool, the beautiful sea view and our comfortable rooms. Your opinion is very important, that encourages us to continue providing excellent service to our...

Reviewed 9 August 2016

My family and I didn’t have any lavish expectations, we just wanted a clean and comfortable place to stay. The Inn met our needs. The staff is the best part of the stay, they make you feel welcome and they truly go out of their way to ensure you have a memorable stay. However, if you’re not in the market...

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Helpful?
Thank rs8799
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest. Thank you for taking the time to share your comments. We are glad to hear that you found everything great and we were able to exceed your expectations. Thank you so much for mentioning the hard work of the employees; every day they deliver an outstanding performance, gladly we will congratulate them on your behalf. We know how...

Reviewed 25 July 2016 via mobile

Nice place being well connected Good food thought not much of English speaking but go out of the way to help. Staff courteous. Cabs and services well available Internet is free Lil dangerous going out alone at night but ok The inn provides all the guidance one needs

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Helpful?
Thank Sidaarth G
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Sidaarth G Thank you for your recent visit and for taking the time to share your comments about your stay at Hotel The Inn At Mazatlán, we appreciate your good comments about our service, and the good food at our restaurant. We offer the best service for you to have a great vacation. e are located in a very...

San Diego, CA
Reviewed 8 July 2016 via mobile

We stayed one night only, mid week, and found the hotel very comfortable. We had a junior suite, which included 3 double beds (not Queen) and one of those beds was a pull-out type in the living room/kitchenette area. There were two bathrooms and a balcony with a marvelous view. The kitchenette was tiny bit full appointed. There was a...

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Helpful?
Thank Lakeside31
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you for taking your time to review our hotel The Inn At Mazatlan. We are glad that you had a pleasant time while staying with us. All of us will always put our guest satisfaction first and do the best to keep up with our good standards and service. Hope to welcome you again whenever your travel...

Phoenix, Arizona
Reviewed 30 June 2016

The hotel is in a great location close to many different restaurants and other hotels. From here, there is easy access to Old Mazatlán-- an 80 peso ($5), 15 minute pulmonia ride along the beachfront (malecon). The hotel rooms, we had a junior suite, are spacious and comfortably furnished. The Kitchen is well supplied if you choose to cook any...

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1Thank faldago
THEINNATMAZATLAN, Concierge. at The Inn at Mazatlan, responded to this review

Dear Faldago Thank you for taking the time to post your review through this forum. We appreciate the feedback on your experience here at Hotel The Inn at Mazatlán. We hope that you enjoyed your experience and that our staff was accommodating with all your needs and requests. Our goal is to pamper all our guests while they enjoy the...

Reviewed 17 June 2016

The hotel was located in a great location on the strip with ease of walking to many restaurants. The hotel rooms were a little dated but made up for it with space. The beds were very comfortable. Cleaning staff did a great job with the room daily with no complaints. The staff was very courteous and helpful when needed. There...

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Helpful?
Thank Todd A
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Todd A Thanks for sharing your experience with us and the TripAdvisor community. It is very important for us The Inn At Mazatlán to have your valuable opinion. We are very glad you enjoyed your stay with us and also that you liked the great culinary offerings we offer to our guests. As you mention we have an excellent...

dallas, United States
Reviewed 11 June 2016 via mobile

The Inn is jewel but you have to polish. Location #1. Shopping #1. Pool:/ beach #1. Team service bell boys. Front desk. Toalls..recamareras. Service. #1. Please new owner. Sales te with out back off the house you are nothing. Take care your low pays best employers. You own beautifully property. .thank you. I will come back next year.

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Helpful?
1Thank Jesus R
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Jesús Rivera It was pleasure to welcome you to The Inn At Mazatlán for your well-deserved vacation and thank you very much for sharing your short but truly positive review with us. We are truly happy to know you have had amazing time with us and you very much enjoy the facilities, as well as the great service provided...

Cullman, Alabama
Reviewed 8 June 2016 via mobile

My wife and I chose to visit Mazatlan for our anniversary trip, after reading reviews I felt like The Inn may be right for us. As soon as we arrived, we were greeted by Manuel and knew we chose the right place. Manuel took our bags to the room and showed us every thing. He called us a taxi when...

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Helpful?
Thank James L
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear James L Thank you for choosing The Inn at Mazatlan and give us the opportunity to serve you and thank you very much for taking the time to share your wonderful experience during this recent stay. I will be honoured to give your words of appreciation to Manuel and Elizabeth, these views are a great motivation to keep doing...

Ensenada, Mexico
Reviewed 30 May 2016

On May 2016 my husband, my 9 years old daughter and me stayed three days at The Inn at Mazatlán. The property is beautiful, front beach, lush gardens, two great swimming pools. The lobby is big, simple; the staff was very friendly and efficient. LOCATION: Great location on the “Zona Dorada” for beach lovers. Lots of cafes, restaurants, shops at...

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1Thank karife28
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Karife28 Thank you for the review and we are delighted you enjoyed your stay with us. Our commitment is to give every customer excellent service and facilities. We appreciate your comments and we have taken note of what we need to improve, the most important is to know that our guests think about us. All our staff thanks you...

Richland, Washington
Reviewed 22 May 2016

I have been vacationing at the Inn at Mazatlán for approximately 26 years. I continue to choose to stay at the In at Mazatlán because the staff is incredibly kind, fun, accommodating, professional and beyond reproach. The ocean front property is immaculate....each time I visit additional upgrades have been added. The restaurant, El Papago, is well deserving of its many...

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Thank nrgh512
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear nrgh512 Thank you for your kind words about your stay with us. We are so happy to hear that you found our rooms, restaurant and service to be delightful. We are pleased to know that you are loyal to our hotel for so many years. We truly appreciate your kind words about our staff, no doubt they make our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $96 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mazatlan staff and other travellers.
36 questions
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Questions? Get answers from The Inn at Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Center rooms and higher floors have less street noise.”
 of 5 bubbles JudieC604, 6 Dec 2016 | Read review
“All rooms face the ocean with balconies. One bedroom is very comfortable and you don't feel like you're staying in a hotel room.”
 of 5 bubbles sandrafL5969UH, 13 Nov 2016 | Read review
“Aztec tower from the 10th floor up have great views but are not super quiet. Inca has quieter rooms.”
 of 5 bubbles victoria584, 22 Sep 2016 | Read review
“Sometimes taking the stairs is quicker than the elevator.”
 of 5 bubbles Y1117FRelizabethf, 25 Aug 2016 | Read review
“Avoid rooms 301 through about 901.The noise from the cooling tower of the next door building is loud.”
 of 5 bubbles faldago, 30 Jun 2016 | Read review
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