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The Inn at Mazatlan

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The Inn at Mazatlan
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613 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Reno, Nevada
Reviewed 4 weeks ago

First of all there were a couple people at the inn that we will fondly remember. They represent the Inn very positively manner and deserve special recognition. One is Omar, a bellman who is a very warm, friendly and service-oriented young gentleman. He was very helpful any time we had questions about venturing out in Mazatlan. He made us feel...

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Helpful?
Thank Mickeldb
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Mickeldb. Thank you for taking the time to share your thoughts on TripAdvisor. I am excited that you enjoyed all the amenities that the property has to offer. We are thrilled that you had such a memorable experience with us. I'm glad you found our staff to be friendly, and attentive. We look forward to welcoming you back on...

Seattle, Washington
Reviewed 4 weeks ago

Overall: Good place to stay, right on the beautiful beach. We’d go back. Detail below about the room, restaurant, the beach and neighborhood. Room: Ask for a room above the 10th floor and not the northern end room! Heads up: wear ear plugs: the way the tower is designed, the street noise is funneled right into the room. • Originally,...

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Helpful?
1Thank Bert C
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Bert C. Thank you for taking the time to write your sincere thoughts on your recent stay with us. In our hotel we are always working on our opportunity areas in order to keep excelling on our services; which is why we dearly appreciate all the feedback we receive from our guests. Once again, we thank you for having...

Stony Plain
Reviewed 4 weeks ago

I have't stayed at this hotel however I have a friend that stays every year & she LOVES it. The Sunday brunch is very nice. We always go several times while we visit Mazatlan. The patio area is lovely & if weather permits a great spot to eat the brunch.

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Helpful?
Thank debcarson
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you very much for taking your time to write this lovely review. We are really happy to know that you had a wonderful and memorable experience with us. The description you have done here it really matches the amazing setting we have at our Papagayo restaurant. All the restaurant staff were very proud to read reviews about...

San Diego
Reviewed 15 December 2016

This was our visit to Mazatlan, but we were guests of long time owners. The location is great, just two blocks from the Golden Zone and right on the beach. Although it has been around awhile, the facility is in good condition, but new ownership has let some of the details slide and they are not keeping up with the...

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Helpful?
Thank Halfman1
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you very much for sending us your feedback about your recent stay with us. It is really valuable for us to know about this experience in our hotel. We feel happy to know you had a wonderful time and enjoyed the location and you spent moments of relaxation. Do not worry about our future construction, all our...

Alturas, California
Reviewed 14 December 2016

This resort has always been our favorite in Mazatlan, because of it great location on the beach. It has very nice landscape, wonderful staff, and is comfortable.It has a nice bar and had a great Sunday Buffet Brunch. The newer tower has beautiful rooms with great views. The sunsets here are beautiful.

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Helpful?
Thank Maria C
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you for taking the time to share with us your comments and your pleasant experience. It gave us great joy to know that you enjoy every detail of your stay. For us, our guest are the most important. Also we are glad that you were able to enjoy our privileged beach area, our beautiful sunsets and our...

San Diego, California
Reviewed 13 December 2016

Been coming for almost twenty years, and this is my first ever review. The employees are the best! After this many years they feel like family. Super friendly and so efficient and accommodating. Thank you Maria for helping us plan our return trip. Gracious for Jesus, Theresa and Elias for making sure we will have many more trips. Don't know...

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Helpful?
Thank gjlrm
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest. Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service, we are glad to know that this experience at The Inn At Mazatlán was for you a unique one. The guest service provided by our staff is always amazing, Jesús, Maria and Elias will enjoy your...

Reviewed 10 December 2016 via mobile

We have come here for three years in a row and would not go anywhere else ! The entire staff is amazing ! They treat you like family ! If you are looking for new places to check out or want to book a tour be sure to see Adrian the concierge he is the best ! He encouraged me...

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Helpful?
1Thank Sandra A
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Sandra A. Thank you for visiting us!! Our hotel aims to provide a truly unique experience, and this is possible by the great staff we have and the passion they show every day to cater our guests' needs all times. We dearly hope to receive you again sometime since we will always appreciate the opportunity to attend you. Best...

Webster WI
Reviewed 7 December 2016

The Inn at Mazatlan on the Beach is one of the smaller resorts on the Golden Zone but is THE most friendly, courteous, respectful, and helpful place to stay. The rooms and public areas are clean and nicely decorated. The couch in the 1-BR was not the most comfy but who needs inside comfort when you can lounge by the...

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Helpful?
Thank Judie C
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Judie C It was an honor to host you at Hotel The Inn at Mazatlan and we very much appreciate you sharing your truly positive review with us. We are excited to know you had a fantastic stay, enjoying of this beautiful hotel , quiet and relaxing place. we are committed to creating memorable experiences ! Thank you once...

Louisville, Kentucky
Reviewed 27 November 2016

We did not stay here but our friends did. We were over to visit on several days. The Inn was always clean and the staff very helpful. Their room was always clean. The pool area was clean as well as the pool. We didn't do anything else at the Inn at Mazatlan other than visit and hang around the pool.

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Helpful?
Thank theelusive11
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear theelusive11. It is a pleasure to read your kind review. Hotel The inn at Mazatlán is perfect to enjoy the day in the pool áreas. If you want to feel the excellent service of our team, our doors are open, or you can book a room and live the experience to 100%. Thank you for your review, and please...

Jenks
Reviewed 15 November 2016 via mobile

The Mazatlan Inn takes you back to the old World Charm of Mexico. Friendly staff are always there to help with your every wish. The food, pool, drinks ,and overall hospitality are designed to make you feel at home. Welcome home

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Helpful?
Thank 913busterm
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest. Thank you for taking the time to share your experience at The Inn At Mazatlán. Reading your opinion and knowing how pleased you were here with us, it is truly valuable for us to know we could exceed your expectations; thank you for sharing special mentions about our extraordinary staff. The service we offer every day is professional...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $110 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mazatlan staff and other travellers.
39 questions
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Questions? Get answers from The Inn at Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 6 floors or up”
 of 5 bubbles mrowe11, 17 Jan 2017 | Read review
“All have ocean view. Higher floors are better.”
 of 5 bubbles amazedinSF, 7 Jan 2017 | Read review
“We were in 5101 & 5102, right above the sand. If you sleep light, the sound of the ocean is very clear. 5102 is the quieter bedroom.”
  • Sunset view from the balcony
  • Several people fished on the beach, but this was the only guy I saw catch any.
  • Sunset view fro the balcony
 of 5 bubbles Halfman1, 14 Dec 2016 | Read review
“Center rooms and higher floors have less street noise.”
 of 5 bubbles JudieC604, 6 Dec 2016 | Read review
“All rooms face the ocean with balconies. One bedroom is very comfortable and you don't feel like you're staying in a hotel room.”
 of 5 bubbles sandrafL5969UH, 13 Nov 2016 | Read review
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