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The Inn at Mazatlan

TravelocityUS$68*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Inn at Mazatlan
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658 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Lowell, Arkansas
Reviewed 31 December 2014

The staff is the best. The following are those that make my trip special. Manual, Alfonso, Is real, Deana, Yolanda,Elias, Maria,Teresa, Cecelia,Louis, Edwin, German,Jaun,Victor. Sorry to those left out the names slip me. This staff makes The Inn for me. Popagayo,s is working on new menu. Food was good service super. I'm going back for 3wks next year. Thanks to...

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Helpful?
3Thank Rm202
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Rm202 It is quite a nice way to start this 2015 by getting this fresh air of compliments to our staff, you have no idea how much we all appreciate the recognition of our guest, I will gladly share your words with all of them and on behalf of the entire team we all wish you the best for...

Atlanta, Georgia
Reviewed 26 December 2014

We had a two bedroom apartment here. The rooms were older but adequate and we had plenty of room. The resort is right on the beach and our room was located at the very end of the hotel overlooking the beach. Very nice! It is small and older hotel but we were very pleased with the location. Right outside the...

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Helpful?
2Thank BlueHeeler777
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear BlueHeeler777 Our resort has different areas that can meet with your expectations in design and location besides the one you stayed in, which has a great view of the ocean and the islands, we are glad to know you enjoyed your experience overall and now you have your own perspective of the Inn; as you pointed out we are...

Spanaway, Washington
Reviewed 19 December 2014

We go to Mazatlan every year at Thanksgiving and stay at different places. This time we stayed at the Inn at Mazatlan. It is always one of our favorites. We had a 2 bedroom suite and it was great!! There are plenty of restaurants nearby. The beach area was under reconstruction from the hurricane but you could go down a...

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Helpful?
1Thank stevenp365
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Steven P We are glad of being part of your yearly thanksgiving trip this time, especially after having so many new places to stay in Mazatlan, but for sure The Inn has always something nice to offer to all our visitors to make them come back year after year; it was a particular coincidence of keeping your son´s books...

Millsboro, Delaware
Reviewed 18 December 2014

Can't wait to return here!!! Nice place with very friendly people!! We felt very relaxed here and enjoyed the beach and the pool. They had recently had a hurricane and are still recovering, but are almost finished replenishing the beach area. Many great restaurants around the area with great transportation.

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Helpful?
Thank JGeiger2014
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear JGeiger2014 It is great to hear such a nice review of your recent stay at the Inn, we can not thank you enough for your preference hoping this will be the first of many more visits to our resort; the facilities are being updated and soon after it all will be looking nicer than before. Wishing you a happy...

Cascade, Idaho
Reviewed 16 December 2014

We have been timeshare owners here since 1992. I'm sure I'm biased, but we love the place. Our 1 bedroom unit is very comfortable, but it's the staff that makes The Inn special. When you check-in the front desk person says "Welcome Home" and they mean it. Whether it is a bellman, maid, wait staff, or activity director they all...

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Helpful?
1Thank Cascade_IdahoDave
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear M/M Snyder We are happy to know how much our place means to you and your lovely wife, definitely the most valuable asset to the Inn is the staff and it shows in every guest or owner that we serve; your recognition for service of our team members is deeply appreciated, and for sure this won´t be the last...

Reviewed 12 December 2014

This is a lovely beachfront resort nicely located in the sandy beach area of Mazatlan, with a nice restaurant. A large and a small pool, a spa, a gift shop, beach access, an activities director etc. Maybe not completely up to U.S. standards, but certainly nice and comfortable and safe safe safe. Comfortable beds. Air conditioning. Most units have a...

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Helpful?
1Thank Richard L
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Richard L We greatly appreciate your preference to the Inn at Mazatlan, it´s great to know that you and your family had such a beautiful and relaxing vacation, our facilities have been improved over the past year to offer a more accommodating product for you to enjoy. Thank you for your recognition toward our helpful staff members, it will...

Mission Viejo, California
Reviewed 11 December 2014

Another vacation has come and gone and I am already looking forward to next year. I cannot say enough about the services performed by the bellmen Manuel, Raphael and Alfonso during my stay. They all went above and beyond to make sure I was taken care of and safe. And I cannot sing the praises of the concierge loud enough....

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3Thank Sandy B
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Sandy B Your beautiful comments are like an anticipated Christmas present to all of us at the Inn, it is nice to know how much you were pampered by our helpful staff and thankfully everything seemed to work out just fine for you; we all feel very grateful for your patronage and loyalty as well as the opportunity to...

Duncan, Canada
Reviewed 11 December 2014

Great state Very quiet Close to town an easy walk or ride the local buses Very helpful staff. Don't be afraid to ask about anything you are concerned about If possible they will rectify it quickly We would stay there again

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2Thank tujo
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear tujo Your accurate comments reflect a good appreciation of service and hospitality, the Inn is based on a personal attention and loyalty toward our guest and visitors, the location plays a key role on the guest preference; we thank you for taking the time to give us your feedback and wish to invite you to have another great stay....

San Marcos, Texas
Reviewed 10 December 2014

We just got back from our annual November trip a week ago. As always they entire staffed welcomed us back with open arms and smiles. Checkin was a breeze and again Monica got us into the same room for both weeks quickly and with a smile. Manual at the door got us set up to our room and the entire...

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Helpful?
2Thank mexiladie
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear mexiladie Thank you for your detailed and lovely review of your visit to the Inn, it is a great pleasure to all us to hear such comments from our beloved guests, that certainly means a lot in delivering a passionate & quality service that turned into great vacations for you; I do apologize for not following properly on your...

Albuquerque, New Mexico
Reviewed 3 December 2014 via mobile

Having stayed numerous times at different hotels in Mazatlan I thought Pueblo Bonito or El Cid could not be beat...Wrong!! The Inn at Mazatlan is my new home away from home!!! The staff are really superior to other hotels and it starts with Edwardo!! This gentleman will break his back to make your visit one not to forget!! He makes...

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Helpful?
1Thank Jodelkraut
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Jodelkraut It is always a pleasure to receive such a nice review of our resort and in particular of our helpful staff, Eduardo is a great asset to the Inn and we feel very proud to have him on board to provide the personal service that all our guest deserve; the destination is growing but so is our commitment...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $101 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 Best Value Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mazatlan staff and other travellers.
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Questions? Get answers from The Inn at Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice sunset view ..sea and beach”
VIK-CERO-SIETE, 24 May 2017 | Read review
“Inca building and the higher up rooms have beautiful views”
47gingerc, 11 May 2017 | Read review
“Higher floors better view”
P248MUwaynew, 12 Apr 2017 | Read review
“Pick upper floor for best views”
healsea, 10 Apr 2017 | Read review
“all rooms on upper floors of main tower have an ocean view.”
penelopel371, 30 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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