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04/06/2017 05/06/2017
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    Hotel Casa Dona Susana

    Calle Manuel M. Dieguez 171 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$175
          US$65
          US$175
          US$65
          US$66
          Traveller (280)
          Room & Suite (54)
          Pool & Beach (52)
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          Overview
          • Excellent43%
          • Very good36%
          • Average10%
          • Poor5%
          • Terrible3%
          Travellers talk about
          “rooftop pool” (116 reviews)
          “sister hotel” (54 reviews)
          “romantic zone” (67 reviews)
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Airport Transportation
          Room Service
          Suites
          Concierge
          Wheelchair Access
          Meeting Rooms
          Laundry Service
          Rooftop Terrace
          Private Balcony
          2.5 Star Hotel
          All hotel details
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          Los Arcos Suites
          499 reviews
          #25 of 125 hotels in Puerto Vallarta
           
          Playa Los Arcos Hotel Beach Resort & Spa
          2,486 reviews
          #28 of 125 hotels in Puerto Vallarta
           
          Villa Premiere Boutique Hotel & Romantic Getaway
          2,289 reviews
          #7 of 125 hotels in Puerto Vallarta
           
          Plaza Pelicanos Club Beach Resort
          1,924 reviews
          #44 of 125 hotels in Puerto Vallarta
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (737)
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          1 - 5 of 737 reviews

          Reviewed 2 days ago via mobile

          Old school colonial hotel. Simple but clean and in great shape. It doesnt have all the bells and whistles of a modern resort but the a/c works just fine and the shower is plenty good. Plus it is a sister hotel of Playa Los Arcos...More

          Thank lazydays77
          Reviewed 1 week ago via mobile

          Nice little hotel. Central location. Very clean. Nice sitting area with the pool. However the construction next door ....our room and the pool is right under all the construction workers. Noise from 8 to 6 non stop. The only thing I didn't like about our...More

          Thank Melinda W
          Response from CorporativoLosArcos, General Manager at Hotel Casa Dona Susana

          Dear Melinda W I want to thank you for choosing us for your recent stay and for taking your time to share your opinion on our service and facilities. We appreciate you feedback and your comments will be used to improve every point as mentioned....More

          Reviewed 1 week ago

          Everyone was wonderful. Thanks to Alexandria, Ramon, and especially Boni. Our room was awesome, and we plan on requesting the same one in November. Can't wait to go back, as we were welcomed when we arrived. Welcome home!,More

          Review collected in partnership with this hotel
          1  Thank John W
          Response from CorporativoLosArcos, General Manager at Hotel Casa Dona Susana

          Dear John W Thank you very much for your kind review, you are part of Los Arcos family and we are so honored to host you. I will make sure to share all your recognition and compliments with the rest of the staff. They will...More

          Reviewed 3 weeks ago

          My two "go to" hotels (Garlands Del Rio and Rivera Del Rio) were sold out, so I picked this hotel in Booking.com and somehow - not sure how - I got a really good price - one I couldn't find again! Location was awesome -...More

          Thank DSCornish
          Response from CorporativoLosArcos, General Manager at Hotel Casa Dona Susana

          Dear DSCornish Thank you for posting your comments. We appreciate your positive feedback as well as the opportunity you are giving us to learn what went wrong. I am delighted you enjoyed the warm hospitality from our wonderful staff. On another note, rest assured we...More

          Reviewed 3 weeks ago

          This adult only hotel is located in an ideal area of Zona Romantico. Restaurants, bars, and beach within a few minutes walk. Having an adult only hotel during Holy Week was a blessing. Free morning coffee was a plus. Free WiFi. The head butler Tony...More

          Thank KristaOttawa
          Response from CorporativoLosArcos, General Manager at Hotel Casa Dona Susana

          Dear KristaOttawa First of all, I want to thank you for choosing Casa doña Susana as your vacation destination and for sharing your experience with us. We are happy to know that you had a wonderful vacation and that you enjoyed everything we have to...More

          Los Arcos Suites
          499 reviews
          #25 of 125 hotels in Puerto Vallarta
           
          Playa Los Arcos Hotel Beach Resort & Spa
          2,486 reviews
          #28 of 125 hotels in Puerto Vallarta
           
          Villa Premiere Boutique Hotel & Romantic Getaway
          2,289 reviews
          #7 of 125 hotels in Puerto Vallarta
           
          Plaza Pelicanos Club Beach Resort
          1,924 reviews
          #44 of 125 hotels in Puerto Vallarta
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Concierge
          • Multilingual Staff
          • Free Parking
          • Airport Transportation
          • Meeting Rooms
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          Details
          • Price range
          • US$55 - US$104 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #11 Best Value Hotel in Puerto Vallarta
          • #16 Romantic Hotel in Puerto Vallarta
          • #16 On the Beach Hotel in Puerto Vallarta
          • #22 Family Hotel in Puerto Vallarta
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Accessible rooms
          • Number of rooms
          • 42
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, Priceline, Hotwire, Travelocity, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Hotel Casa Dona Susana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Jalisco >
          • Puerto Vallarta
          • Also Known As
          • Casa Dona Susana Hotel Puerto Vallarta ,
          • Casa Dona Susana Puerto Vallarta
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          Traveller (280)
          Room & Suite (54)
          Pool & Beach (52)
          Dining (8)
          Hotel & Grounds (169)
          Bathroom (5)
          Family and Play Areas (2)
          Nearby
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          Playa Los Arcos Hotel Beach Resort & Spa
          2,486 reviews
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          Los Arcos Suites
          499 reviews
          .02 km away
           
          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          wcesue
          Does Bonni (butler) still work there?
          11 May 2017|
          Answer Show all 2 answers
          Response from Tjarch7 | Reviewed this property |
          He was there in January but we did not see him a lot. There was another butler that was there when Boni was not there.
          1
          Vote
          Christie C
          Hi, Christie. What would you like to know about this accommodation? Can I up grade my room to a king with balcony on the top floor?
          4 April 2017|
          Answer Show all 2 answers
          Response from Frank P | Reviewed this property |
          Hi Christie, The best answer would come from the front desk. :-) (800) 648-2403 USA Frank
          1
          Vote
          Tina S
          Is this adult only? I have 13-14 yr olds is this acceptable? And what about the week of xmas- really all booked up right now?
          28 February 2017|
          Answer Show all 6 answers
          Response from wcesue | Reviewed this property |
          Adult only
          0
          Votes
          Room Tips
          "We liked room 309 - king bed."
          Read review
          "we never saw a good room but they may have them."
          Read review
          "Every room has its own character. Ask to see a couple."
          Read review
          "For a larger room, choose a balcony room."
          Read review
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