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02/01/2018 03/01/2018
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    Los Arcos Suites

    Manuel M. Dieguez No. 164 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
    011 52 81 4160 5490
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    02/01/2018 03/01/2018
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    Traveller (161)
    Room & Suite (54)
    • Excellent44%
    • Very good38%
    • Average12%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “chief butler” (15 reviews)
    “the main hotel” (21 reviews)
    “casa susana” (9 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Wheelchair Access
    Laundry Service
    Private Balcony
    2.5 Star Hotel
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    Offers from Los Arcos Suites
    Offers & Announcements: US$62 (USD)
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    2 Jan3 Jan
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (589)
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    81 - 85 of 446 reviews

    Reviewed 25 January 2017

    It didn't start out very well the first 2 days. They put us in a terrible small corner room by the street. We are seniors and we barely could move in the room. The bathroom shower was barely enough room to turn around and it...More

    Review collected in partnership with this hotel
    Thank bgiem
    Response from CorporativoLosArcos, General Manager at Los Arcos SuitesResponded 18 February 2017

    I want to thank you for choosing LOs arcos suites for your recent stay and for taking your time to share your opinion on our service and facilities. We appreciate you feedback and your comments will be used to improve every point as mentioned. We...More

    Reviewed 24 January 2017

    We had booked, and prepaid, a junior suite. When we arrived (late afternoon) there was no space so we were moved to the hotel. The first room we were given was very dark, above the main street and smelled of mold. We complained and they...More

    Review collected in partnership with this hotel
    Thank sfmarkd
    Response from CorporativoLosArcos, General Manager at Los Arcos SuitesResponded 18 February 2017

    Dear sfmarkd Thank you for your visit and your constructive criticism which help us do better. We apologize for our shortcomings and hope that the experiences you did enjoy prevail. Looking forward to welcome you back in the near future. Sunny regards Antonio Robles General...More

    Reviewed 24 January 2017

    They have Nice grounds and on the beach. But the rooms were small and outdated. The restaurant was pretty good but we ate there only once. But you can't beat closeness to the beach. Good location in town.More

    Review collected in partnership with this hotel
    Thank Gordon H
    Response from CorporativoLosArcos, General Manager at Los Arcos SuitesResponded 18 February 2017

    Dear Gordon H We truly regret that our hotel didn't exceed your expectations. We want to thank you for your feedback, this will help us improve our service and give all of our clients the most memorable vacation. Looking forward to host you again Sunny...More

    Reviewed 23 January 2017

    We really enjoyed our stay here. The room was great, the staff was fantastic, and we were in the perfect area to walk to restaurants and bars. We were supposed to be at their sister hotel across the street, but they ended up moving us...More

    Review collected in partnership with this hotel
    Thank Hbm230
    Response from CorporativoLosArcos, General Manager at Los Arcos SuitesResponded 18 February 2017

    Dear Hbm230 We appreciate your feedback and please be sure that your comments will be used to improve the quality of our services. We invite you to give us the opportunity to be your host hotel in a future visit to Puerto Vallarta, we are...More

    Reviewed 18 January 2017 via mobile

    A group of our friends needed a place to stay for one night prior to moving to our rented condo. We were familiar with the location of Los Arcos and from the outside it looked like a decent place for a one night visit. We...More

    Thank DelMomMom
    Response from CorporativoLosArcos, General Manager at Los Arcos SuitesResponded 4 April 2017

    Dear DelMomMom Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Casa doña Susana. We were delighted that you've enjoyed all the details we take pride in offering our guests, specially referring about our...More

    Playa Los Arcos Hotel Beach Resort & Spa
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Multilingual Staff
    • Room Service
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    • Price range
    • US$82 - US$714 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 44
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Orbitz and Hotwire so you can book your Los Arcos Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Los Arcos Hotel Puerto Vallarta ,
    • Los Arcos Puerto Vallarta
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    Traveller (161)
    Room & Suite (54)
    Pool & Beach (38)
    Dining (9)
    Hotel & Grounds (72)
    Bathroom (1)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Casa Cupula
    534 reviews
    .36 km away
    Resorts by Pinnacle 180
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    Playa Los Arcos Hotel Beach Resort & Spa
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    Ask a question
    Questions & Answers
    Christopher B
    4 November 2017|
    Response from 466Paul | Reviewed this property |
    You might enjoy any of the rooms that face the pool area from the 2nd floor on up . I think they all have balconies as well. I do not know the numbers.
    Christopher B
    4 November 2017|
    AnswerShow all 3 answers
    Response from Tim J | Reviewed this property |
    I prefer rooms on the East side of the quadrangle. They seem more roomy and it's quiet. I've stayed here 5 times this year, and always wanted to try the east rooms on ground level, but east rooms on floors 2-3 & 4 are... More
    27 June 2017|
    AnswerShow all 5 answers
    Response from CorporativoLosArcos | Property representative |
    in this facilities all of the rooms have kitchenette and all of the necesary kitchenware. hopping to see you soon.
    Google Translation
    Room Tips
    "One bedroom suite on the street side"
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    "Street suites"
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    "I love the corner rooms with balcony. The view of the ocean is always a beautiful to see especially with the..."
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    "Upper floors have great views of the area"
    Read review
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