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Los Arcos Suites

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481 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Tulsa, Oklahoma
Reviewed 28 August 2016

My boyfriend and I went to PV for a long weekend getaway. It was our first time visiting Puerto Vallarta and we had an amazing time. The location is perfect!! It's a very short walk (2 blocks) to the beach and walking distance to several restaurants, bars, shops, etc. We always felt safe and comfortable in the area and highly...

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Helpful?
1Thank luckycat813
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear luckycat813 I’m so glad to know that you truly liked the facilities, the delicious food at our restaurants, our surroundings and the friendly service of the staff. Thank you for your kind review, and remember that we will be pleased if you honor us again with your presence at Los Arcos suites. Sunny Regards! Antonio Robles General Manager

Reviewed 23 August 2016

Pretty good over all but some of the employees need to be more friendly and helpful, just some of them not everyone but in general pretty good place to relax and have a great time with the family. Will recommended it for sure.

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Helpful?
1Thank Bernardo R
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

I would like to thank you for choosing Los Arcos suites for your vacation. We appreciate your feedback and take our guests opinion very seriously. It is our goal to provide the best customer service and memorable vacation for all of our guests. We hope to host you again in Puerto Vallarta, at your home away from home. Sunny Regards...

Portland, Oregon
Reviewed 16 August 2016

We have spent many a wonderful vacation at Los Arcos Suites. Although not fancy, the rooms are clean and well kept, and the staff super friendly. Lovely lobby pool, and you can use the rooftop pool across the street at the sister hotel, or at the beachside pool at Los Arcos.

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Helpful?
1Thank Rhonda D
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Jim Rhonda D Thank you for visiting us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the comfort of our convenient location. Sunny Regards Antonio Robles General manager

San Francisco, California
Reviewed 16 August 2016

Bueno lugar, viejo muebles, empleados muy amable. Needs updating, bathroom very small, cabinets falling apart. Leaking in our room when it rained. Great location, great staff.. Would go as a couple or single for 3 days but not with the family for a week.

Review collected in partnership with this hotel
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Helpful?
Thank Edward O
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Edward O First I want to thank you for choosing Los Arcos suites for your vacation and for taking the time to share you opinion about your recent stay. Please be sure that we are taking your comments into consideration to improve the glitches you mentioned and improve our services We invite you to consider us your host hotel...

Delta, B.C.
Reviewed 11 August 2016

Persons considering this hotel should also examine reviews of associate properties Casa Dona Susana (across the street) and Playa Los Arcos - beach front hotel of the three locations involved. Stayed for one week at the Casa Dona Susana which is the 42 room "boutique" hotel but had numerous occasions to visit this hotel. It, like the Dona Susana does...

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Helpful?
Thank BCBERN
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear BCBERN Many thanks for taking the time to leave your kind words and observations following your recent stay with us, we appreciate that you have taken the time to share your experience We look forward to have the pleasure of having you back home in the near future. Sunny Regards Antonio Robles General Manager

Mazatlan, Mexico
Reviewed 6 August 2016

Although parking was free, it was in a municipal parking garage 2 blocks away from the hotel. I had to ask several times where my vehicle had been taken by the staff on check-in. The desk clerk on check-in was not very friendly and complacent but that is common Mexican service.

Review collected in partnership with this hotel
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Helpful?
Thank Watson, Terry W
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Watson, Terry W Thank you for selecting Los Arcos Suites for your recent stay and for taking your time to share your opinion on our service. I am very concern to learn that you are not happy with the level of service our staff provided you during your stay. We invite you to consider staying with us in your...

London, England, United Kingdom
Reviewed 29 July 2016

Los Arcos Suites are part of a cluster, which also includes a beach front hotel, around the corner and a boutique hotel opposite. The facilities of all three are open to all residents. The beach front hotel has lots of pools, a restaurant, bars and the beach; it tends to be used by younger people and families. It is sunny...

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Helpful?
1Thank Neil1000_13
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Neil1000_13 Thank you very much for taking the time to give us your nice comments. It is very nice to know that you enjoy our facilities and its surroundings. I will make sure to let everybody at the hotel your appreciation. Please if there is anything I could do for you on your next visit let me know! sunny...

Fort Layderdale
Reviewed 21 July 2016

You get what you pay for, even in Mexico. Initial room was very musty and management moved us to a much better room. Staff very friendly and helpful. Not in the most beautiful or best part of town but never felt in danger while walking back to the hotel late at night.

Review collected in partnership with this hotel
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Helpful?
2Thank GrilloFTL
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

DEar GrilloFTL want to thank you for choosing us for your recent stay and for taking your time to share your opinion on our service and facilities. We appreciate you feedback and your comments will be used to improve ourselves We invite you to consider staying with us in your next visit to Puerto Vallarta, we are sure we will...

Albuquerque, New Mexico, United States
Reviewed 20 July 2016

The hotel is economical and has a great location - a short walk to the beach, restaurants and shopping. The hotel has two sister hotels (one across the street) and one on the beach. If you don't need to be on the beach, the great thing is that you still have access to all of the facilities and services. We...

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Helpful?
1Thank TayG007
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear TayG007 It is a pleasure for us to hear you had a wonderful stay with us. Your feedback is very important for us. With great concern I learnt about the issue you had regarding the therapist, please accept our most sincere apologies. But our rules are made to assure our guests safety. Your feedback is highly welcome as it...

El Monte
Reviewed 13 July 2016

Very nice place, very economic and nice friendly personal. My 2 yearl old enjoyed the private pool 😊😊😊 close to town and has everything you need in just a walk away. I would definitely going back next year!!

Review collected in partnership with this hotel
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Helpful?
Thank kikag1985
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear kikag1985 First of all thank you very much for choosing us to be part of your vacation & for sharing with us your feed back. We seriously take all our guests comments and I'm glad that your toddler had a great time in our pool. We hope to have the honor to host you again! Sunny regards Antonio Robles...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
LOS ARCOS SUITES is a beautiful and cozy boutique style hotel of exquisite colonial Mexican architecture. Without any doubt, this hotel is the perfect place to stay and enjoy an unforgettable vacation on the beach, the best option for honeymoons, a couple getaway or a family fun vacation. PERFECTLY LOCATED in the heart of the Romantic Zone, an area full of galleries, restaurants and incredible nightlife, only steps away from the vibrant downtown adn the famous brodwalk of Puerto Vallarta. You can have the Restaurant and Bar, Beach Cub, and the Spa sevices of our sister hotel Playa Los Arcos, located half block away. ... more   less 

Additional Information about Los Arcos Suites

Address: Manuel M. Dieguez No. 164 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $88 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Los Arcos Suites 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Hotel Style:
#17 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Los Arcos Suites staff and other travellers.
18 questions
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McAllen, Texas
Calgary, Canada

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Questions? Get answers from Los Arcos Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside room overlooking the pool is lovely”
 of 5 bubbles bkpr22, 15 Feb 2017 | Read review
“Don't get a room in the first floor, you'll get a lot of traffic as the pool is 3ft. away.”
 of 5 bubbles 592jessiea, 2 Feb 2017 | Read review
“Having a terrace or balcony makes all the difference. ”
 of 5 bubbles sfmarkd, 24 Jan 2017 | Read review
“Room was not cleaned until late in the afternoon. Needs to be cleaned earlier.”
 of 5 bubbles gordonh676, 24 Jan 2017 | Read review
“You need a closer mirror that offers women the ability to cleanse your face and apply makeup. It is hard to lean over the sink and the lighting is terrible. Suggest that for the men shaving and women applying makeup that a mirror be placed in a location where there is a good light. Traveling with a large mirror is not acceptable..”
 of 5 bubbles constanceg240, 22 Dec 2016 | Read review
5 of 5