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Buenaventura Grand Hotel & Great Moments All Inclusive

Bookit.comUS$171*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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2,506 Reviews from our TripAdvisor Community

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Showing 1,580: English reviews
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Mexicali, Mexico
Reviewed yesterday NEW

No elevator, awful room service, we were charged 500 pesos by not returning the pool towels which, at any time, no one explained anything, definitely I will never return, poorly trained employees, I asked to talk to the Manager or supervisor, we were treated like criminals, the hotel staff did not let us leave until not paying, we almost missed...

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Helpful?
Thank misabelbravo
Mississauga, Canada
Reviewed 1 week ago NEW

Wow not the week of rest and relation I wanted. Here is the good - the staff are wonderful, hotel is clean and the location is fantastic. I had the best shrimp Burrito in Old Town. On my 3rd day 2 soccer teams arrived and created loudness and Havoc. Everywhere. After one of the snots jumped on me in the...

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Helpful?
Thank Kat641
Buenaventura G, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Value Guest We are very thankful for the time you have invested in writing this review. We appreciate your kind words towards the staff. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your comments. We understand the way you felt about the situation experienced during your...

Reviewed 1 week ago NEW

We visited PV from May 10 to May 14, 2017 for a wedding. We arrived after a 10 hour travel day expecting a nice and pleasant hotel and we were greeted with the loudest construction noise that we've ever heard. We couldn't hear anything the receptionist was saying to us and it took over 45 minutes for us to get...

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Helpful?
1Thank Rebecca D
Buenaventura G, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Value Guest We are very thankful for the time you have invested in writing this review. We appreciate your kind words towards the staff. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your comments. We understand the way you felt about the situation experienced during your...

Lake Forest, California
Reviewed 1 week ago

We just visited this all inclusive hotel for a friends wedding. When we showed up to the hotel it was a construction zone. They are doing major renovations and should not be booking rooms during it. Imagine paying $200 a day to listen to jack hammers on the beach and in bed and having dust all over the grounds. We...

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Helpful?
1Thank Wes H
Buenaventura G, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Value Guest We are very thankful for the time you have invested in writing this review. We appreciate your kind words towards the staff. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your comments. We understand the way you felt about the situation experienced during your...

Gig Harbor, Washington
Reviewed 1 week ago

Booked a deluxe room and was given a basic room. Had to barter for deluxe room and pay more to get one. Only received less than half the days of our fridge in room to be stocked. Had to call front desk many times about this problem but to no avail. Finally gave up and bought our own drinks for...

Review collected in partnership with this hotel
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Helpful?
Thank markjayp2017
Buenaventura G, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Value Guest We are very thankful for the time you have invested in writing this review. We appreciate your kind words towards the staff. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your comments. We understand the way you felt about the situation experienced during your...

Reviewed 1 week ago via mobile

Booked our rooms with a lot of family in November, December. When we arrived found out the main restaurant was closed for construction. They start work early all day till 7 or 8. Very noisy. Elevator on one side of tower not working. As long as you like buffets, only one restaurant a la carte. The two stars are for...

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Helpful?
1Thank Leonardo H
Buenaventura G, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Valued Guest, We are very sorry to hear that your stay was anything less than exceptional due to our hotels improvements even though our service should remain superior at all times, regardless some noice after 10 am in a closed area. At your earliest convenience, we ask that you contact us directly so we can learn what differences you...

VANCOUVER
Reviewed 1 week ago

This was a driving holiday. I flew into Vallarta and rented a small car. The coast road heading south attracted me. Aha the idea was good but the lack of hotels and restaurants along the way made for a lot of hard work. I was ready for The Buenaventura. "Return my car please - it's outside your front door" "Room...

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Helpful?
Thank RENTAN
Buenaventura G, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Valued Guest, We could not have said it better ourselves. Every day, our team wakes up to provide “impeccable service” in our hotel. Our hope is that it allows our treasured visitors to let go of every stress while drinking in the beauty of their surroundings. Your recommendation means the world to us. We look forward to having you...

Hillsboro, Oregon
Reviewed 1 week ago

Great location, right on the beach, within walking distance to the Malecon. Friendly and helpful staff. Rooms are clean but can be a bit small (depends on how much you want to spend). Would stay again. Avoid the "free spa" sales pitch, though.

Review collected in partnership with this hotel
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Helpful?
Thank stephendS7494XX
Buenaventura G, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Guest Thank you for your review. While our perfect location, the sun-soaked days are a big draw for many of our guests resting right on the beach, it’s often the magical ambiance of our staff service that our guests remember. We are pleased to read that you would stay again in our tranquil retreat. We hope to have the...

Tacoma, wa
Reviewed 2 weeks ago

The location of this resort is great, as you can easily walk to downtown and shops. We changed our room when we arrived, as we had payed for ocean view with Jacuzzi tub and didn't receive one. They were quick to change that for us. The "all-inclusive" consists of 2 coronas and 2 waters in your mini fridge, and they...

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Helpful?
Thank malisam71
Buenaventura G, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Valued Guest, While we are honored we had the opportunity to accommodate you for your vacation, we are sincerely concerned that it did not begin with a blissful introduction to your room but happy at the same time we have reacted quickly to give you the room you wanted.. Finding the best alternative arrangements for you as quickly as...

Edwardsville, Illinois
Reviewed 2 weeks ago via mobile

This place is heaven. We upgraded to a deluxe ocean view room and it was totally worth it. Huge jetted tub in the room and a balcony with a great view. Clean rooms with fresh drinks in the fridge daily and great housekeeping. We spent most days in the adult pool area and Eduardo provided unbelievable service (someone in our...

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Helpful?
1Thank Niki G
Buenaventura G, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Valued Guest, Thank you for sharing this lovely review. There does seem to be something magical about staff and our food. It truly ignites every sense in our customer´s vacations experiences! We are pleased you were able to discover it for yourself. Please hurry back—there is so much more to uncover with every visit. Hasta pronto!! La Gerencia.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Babysitting
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more   less 

Additional Information about Buenaventura Grand Hotel & Great Moments All Inclusive

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $190 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buenaventura Grand Hotel & Great Moments All Inclusive 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Hotel Style:
#15 On the Beach Hotel in Puerto Vallarta
#15 Spa Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
#38 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and other travellers.
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Questions? Get answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book another hotel. If you have to stay here make sure you are on the south wing. And try not to face the construction zone”
, 15 May 2017 | Read review
“We had an ocean front, pool side room and it was loud in the evening, but we wanted to be in the action.”
mason343, 3 May 2017 | Read review
“do not go on the north side. rooms are older, smaller and are facing the street. They have no balconies. They are very loud.”
lesliemarymomma, 1 May 2017 | Read review
“The rooms on the sides of the hotel are more quiet than the street view.”
sherrynorthof49, 27 Apr 2017 | Read review
“bottom floor... no climbing stairs when you forget something from the room or if you are a little tipsy after too much tequila.”
sherilynorr1994, 26 Apr 2017 | Read review
5 of 5
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US$171* /night
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Prices are for 1 room, 2 adults
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