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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
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1,190 Reviews from our TripAdvisor Community

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Showing 688: English reviews
1 review
Reviewed 2 days ago NEW via mobile

Very good will come again. Staff very friendly. other guests fun to be with. Very nice spot on the beach. close to shopping and Marina. You have to experience the local bus ride to down town. Travel the old town and beach experience the shops and vender's

Helpful?
Thank donstravel
Springfield, Missouri
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

We did the day pass and really enjoyed the facility. If you are looking for the Americanized resort experience it might not be for you, but this place was very clean, authentic and the staff were all very friendly. Food is authentic Mexican, which I like. Drinks where well fixed and they have good draft beer and some top shelf... More 

Helpful?
Thank Rusty A
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

We stayed at this resort early May. Not going to lie after reading all the reviews I was a tad worried to stay here but it was fantastic! It's more of a Mexican theme than it is a big resort which I think sometimes turns people away. Our check in was easy and the staff was awesome! The food was... More 

Helpful?
3 Thank Shelby K
Wisconsin
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This wasn't the most luxurious hotel but we had an awesome time. Staff was friendly, pool was very nice but hot tub was a bit sketch. Our room was fine and we felt safe. We did not drink the water. Quick walk to the beach. Drinks were good. Food was not the greatest but I made due. Cute little place... More 

Helpful?
5 Thank Shena D
Prince Albert, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

This is the third time we have stayed at the Hacienda since November of 2015. The all inclusive package is great value for your money, the food is plenty and very tasty, the alcohol at the bars are name brands that you do not see at some 5 star resorts. The rooms and resort are clean and safe. The staff... More 

Helpful?
4 Thank SharonPat2016
Covina, California
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

I've returned 4 times. Hotel is not fancy, but truly embodies the warmth of Mexico. It is on bus route to town, walking distance to Sayulita, Punto de Mita busses, etc. Close to grocery shopping, uieter end of beach and close to port for all water excursions. Specialty restaurant like a cruise ship. Staff remembers returning guests and treats us... More 

Review collected in partnership with this hotel

Helpful?
2 Thank mary m
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

A very good value 3star hotel maintained to a high standard. Rooms comfortable and well serviced but very noisy at night in the corridors. Waiter Antonio was exceptionally good. Front desk and doorman extremely polite and helpful.

Review collected in partnership with this hotel

Helpful?
2 Thank Jbarringtonleigh
Edmonton, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Once again we were Very Pleased! Back in March was Great in a different way. This was so quite,calm, and relaxing, exactly what we needed. The Staff remembered us from March when we were there, which in turn it felt like coming home to see family. Getting caught up on the news when they weren't busy. Again, we were definitely... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Deanna R
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Do not stay here! The lobby looks decent enough but that where it ends. The rooms have mold on the wall, bugs and lizards in the room, no bath towels, no locks on the safes, tiny blanket on the beds. The pool is cloudy and had lots of dirt and hair in it. Broken tiles & moss on the sides.... More 

Helpful?
4 Thank Jamie B
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Best Regards Jamie B, Thank you for having stayed at this beautiful Hacienda Buenaventura Hotel. All employees who enjoy working here are very sorry that your experience in our hotel differs greatly from the degree of satisfaction of more than 380 guests who daily enjoy and live the Mexican charm of this beautiful hotel We all thank you for the... More 

Edmonton, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2016

This was our first tropical vacation and we were not disappointed. The food was very good and the rooms were clean and well kept. The staff were all very friendly and accommodating. The evening entertainment was good, especially the one evening when there was entertainment from various Mexican regions. Our room was poolside, so there was loud music for some... More 

Helpful?
4 Thank CompanionsInTravel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $123 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#24 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travellers.
77 questions
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Questions? Get answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet evening request a room away from the pool.”
 of 5 bubbles CompanionsInTravel, 18 Oct 2016 | Read review
“first floor has renovated rooms & bigger patios”
 of 5 bubbles sunsworn, 8 Jun 2016 | Read review
“we had pool view was great”
 of 5 bubbles Sunshiine799, 3 May 2016 | Read review
“Rooms with pool view are the best.”
 of 5 bubbles L153AXdanielv, 1 May 2016 | Read review
“only 4 floors all are great for different reasons we were on the 2nd had a nice view of the street and the ocean”
 of 5 bubbles 427evelineh, 21 Apr 2016 | Read review
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