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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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1,503 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
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Showing 864: English reviews
Miamia
Reviewed 31 July 2015

excellent experience, Hope t comeback, all people were in good service , hospitality and always pay attention what I need. Many thanks for everything, excellent team members.I will recommended for ever.

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1Thank 355kerwinf
Las Cruces, New Mexico
Reviewed 25 July 2015

I went to Puerto Vallarta last spring, I stayed at this hotel, which was the best thing about the trip! However, the city is incredible beautiful full of colors and people. The hotel isn't expensive either cheap. The rooms are pretty good, and the food and service is wonderful! Plus the pool is great, and the private beach just about...

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Thank Laura M
Reviewed 22 July 2015 via mobile

The hotel is older and a little dated but it has character and charm. Since this is a older hotel it has no elevators. But there are staff that is available to help with luaggage (Pack light). The staff is extremely friendly and has basic English skills to communicate. The pool is very nice and bartender knows there stuff. The...

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Thank Siran K
Vancouver
Reviewed 20 July 2015

The hotel staff greeted us warmly on our arrival. Always remembered what drinks we like and were served very well. Much thanks to Cuit, Ivan, Francisco and Alfonso. The activity hosts Chocolate and Fanny both had so much energy from morning to late evening! The hotel General Manager, Cesar gave us the warmest welcome and made our stay comfortable. Front...

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Thank serenidad1Vancouver
Charlotte, North Carolina
Reviewed 18 July 2015

The resort is older and could use some upfitting. The internet access is terrible. This is a spanish speaking resort, but the staff tries with their English. The food was decent. The staff was really great. They are friendly and very helpful. The bartenders know their stuff and do a great job. The wait staff are very polite and attentive....

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Thank sdj57
Reviewed 16 July 2015 via mobile

I am in my hotel room as I write this, this hotel is a joke. It is literally the worst place I've stayed in my life! DO NOT I repeat do not stay here even if it's free. The hacienda Buenaventura spa and beach club completely ruined our vacation. From the moment we got here, our room wasn't ready (we...

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4Thank Mike M
Nelson, Canada
Reviewed 13 July 2015

Stayed at this slightly out of the way authentic mexican paradice with my bros and found it fantastic.Great pool side bar,staff was amazingly freindly,beach setup was awesome,close to everything,Ive been a vedgetarian for 30 years and gota say I was well satisfied with the food..This place is so amazing I booked it again for christmas with my daughter!Great entertainment!!!!!!

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1Thank andrew5er
Calgary, Canada
Reviewed 29 June 2015

You hotel has excellent location and excellent staff, but you hotel wireless internet is not very reliable. You hotel to beach is easy, But the way to beach (the alley close the beach) is dirty, and full of garbage. you should complain to some people, or business owners, or government, or some organizations. Clean access to beach is important to...

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1Thank libao
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review
Google Translation

Apreciable Libao, gracias por enviarnos sus comentarios y gracias por compartirlos con todos, le aseguro que ya hemos hecho mejoras...

Port Coquitlam, Canada
Reviewed 22 June 2015

My friend and I chose to visit this location to celebrate my 50th birthday. Red Tag had an awesome deal, but you get what you pay for! This was my 6th visit to Puerto Vallarta and my friend's first. I was excited for her to experience the magic of Mexico and the beauty of the people. The resort is very...

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2Thank Julie L
Abu Dhabi, United Arab Emirates
Reviewed 16 June 2015

This hotel is beautiful, real Mexican atmosphere! The staff is unbelievably polite and so nice !! I would recommend this hotel to anyone! The whole experience was a trip I will never forget! It is also very family orientated !!

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Thank ashleyt943

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio, 2699 | North Hotel Zone, Puerto Vallarta 48310, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $132 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#14 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms offer a variety. We choose to stay away from the action but after 10 pm the place becomes a peaceful place.”
 of 5 bubbles jennifercB278ZL, 26 Mar 2017 | Read review
“Take a taxi from airport...it is $20. Dahlia was a great masseuse.”
 of 5 bubbles Lesliej063, 24 Mar 2017 | Read review
“Beach isn't the greatest !!”
 of 5 bubbles snowflakegoestocuba, 21 Mar 2017 | Read review
“Pool view, unless you want a quieter area ask for court yard rooms.”
 of 5 bubbles SharonPat2016, 19 Mar 2017 | Read review
“The rooms located behind the pool bar seem to be a bit quieter as the noise projects towards the pool and not back towards the room.”
 of 5 bubbles heathertP1477CV, 19 Mar 2017 | Read review
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