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The Westin Resort & Spa, Puerto Vallarta

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The Westin Resort & Spa, Puerto Vallarta
The Westin Resort & Spa, Puerto Vallarta
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1,729 Reviews from our TripAdvisor Community

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Showing 1,465: English reviews
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Westport, Connecticut
Reviewed yesterday NEW

Just returned from a very enjoyable week at the Westin Puerto Vallarta. To begin with the standout aspect of this hotel: the service, which is truly noteworthy in every way. From the front desk and concierge, to the pool bar and restaurant staff, to the spa and, especially, the bellmen, everyone you encounter here is eager to assist in a...

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Helpful?
Thank WalkerWine
Philadelphia
Reviewed yesterday NEWvia mobile

Our story starts in June of last year- we got a great deal on an ocean view king room here as our base of operations in our wedding venue search. We loved the room, service and resort. It was the perfect venue for us , but we didn't initially consider the Westin for our wedding because we thought it would...

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Helpful?
Thank orthobass
Edmonton, Canada
Reviewed 2 days ago NEW

The Westin Hotel lives up to it's name of elegance & quality service on this property.We were upgraded free of charge to a suite which just amazed us. We had breakfast included with our suite which did not exclude anything except my Spouses Pepsi in the Morning....She does not drink coffee

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Helpful?
Thank JDRocks757
Reviewed 3 days ago NEWvia mobile

If you love to get up early and lay by the pool, select another hotel. Not that there's too many guests...there's no morning sun! The Westin Pto. Val. In Jalisco, Mexico, is positioned in the shadow of the next hotel and the pools are both in the shade until closer to the noon hour. That being said, the pools are...

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Helpful?
Thank Rob A
Eduardo B, General Manager at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Esteemed Rob A, Thank you for your feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well, General Management

Dallas, Texas
Reviewed 4 days ago NEW

Above average Westin in terms of service and facilities. A bit far from the town.The pools were lovely and the gym was ok. Not too many options for food, but the quality of food was nice. The club room was below average and did not have a good selection of food or drinks.

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Helpful?
Thank jenigiri
Eduardo B, General Manager at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Esteemed jenigiri, Thank you for your feedback we’ll work hard to fix the issue you experienced. We have shared these inconveniences with the appropiate department. Thanks for letting us know. Be well, General Management

Melville, New York
Reviewed 4 days ago NEW

We really had a great time here. Easy to get seats (it is presidents week), The manager was super nice we had a hiccup in the beginning that they took care of. Great sunsets! My girls had the best time, as a single parent it was super easy location, things to do nearby very happy!!! Sad to be going.

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Helpful?
Thank JanCHAV
Eduardo B, General Manager at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Esteemed JanCHAV, Thank you for your valuable feedback. We know you had a refreshing stay and hope to see you back soon. Be well, General Management

Saint Paul, Minnesota
Reviewed 1 week ago NEW

We decided to go back to the Westin because we had such a great trip two years ago. Nothing had changed. The food was amazing, the sunsets were beyond beautiful, and the service was wonderful. The staff remembers your wants and needs, and they are simply perfect. PV is a great place to vacation if you want to just kick...

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Helpful?
Thank SkarinB73
Eduardo B, General Manager at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Esteemed SkarinB73, Thank you for your feedback. We know you had a great time and hope to see you back soon so you may continue to enjoy our facilities and activities. Be well, General Management

Calgary, Canada
Reviewed 1 week ago NEWvia mobile

My husband and I are leaving the Westin in a couple of days. We chose the hotel for a six night getaway because of the brand (we've stayed in various Westin's) and the marina location. The location is awesome but the hotel is not. We are staying in a Club room, as we always like the added amenities the Club...

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Helpful?
1Thank Sanadiana
Eduardo B, General Manager at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Esteemed guest, On behalf of the management and staff of The Westin Resort & Spa, Puerto Vallarta, I would like to offer you our most sincere apologies for the inconveniences experienced during your stay. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Best regards, General Management

Phoenix, Arizona, United States
Reviewed 1 week ago NEWvia mobile

Stayed here last in 2014. Great time then and again now. And they've redone the pools too. Simply great hotel and grounds. Super staff. Ask for Gustavo in the restaurant, what a gentleman. Beautiful beach and views.

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Helpful?
Thank 205MMM77
Eduardo B, General Manager at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Esteemed 205MMM77, Thank you for your feedback. We hope to host you again in the near future. Be well, General Management

Cape Coral, Florida
Reviewed 1 week ago NEWvia mobile

Just returned home from a wonderful vacation at the Westin Puerto Vallarta and already wanting to plan a return trip. The property is ideally located in the Marina area close to restaurants and stores, which are all within easy and safe walking distance. The rooms are a very generous size and offer breathtaking views of the mountains, ocean and downtown...

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Helpful?
Thank LIVE2TRVL12
Eduardo B, General Manager at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Esteemed Brian J, Thank you for your feedback. The comfort you derive from our facilities and service is our main objective. We hope to see you back soon so you may continue to enjoy our activities. Be well, General Management

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Resort & Spa, Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $169 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Resort & Spa, Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Westin Resort And Spa Puerto Vallarta
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#11 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#17 Spa Hotel in Puerto Vallarta
#20 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort & Spa, Puerto Vallarta staff and other travellers.
51 questions
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Questions? Get answers from The Westin Resort & Spa, Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem to face the water and our room on the 14th floor afforded spectacular views of the bay!”
 of 5 bubbles WalkerWine, 25 Feb 2017 | Read review
“Choose the Rooms/Suites on Higher Floors for the Best View of the Bay”
 of 5 bubbles JDRocks757, 24 Feb 2017 | Read review
“Higher the better”
 of 5 bubbles jenigiri, 22 Feb 2017 | Read review
“high floors better view”
 of 5 bubbles JanCHAV, 22 Feb 2017 | Read review
“Ask the porters (guys up front) what the cab prices are before you get into the cabs for the best deal!”
 of 5 bubbles ChicagoClay, 18 Feb 2017 | Read review
5 of 5