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The Westin Resort & Spa, Puerto Vallarta

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Traveller (1496)
Room & Suite (634)
Pool & Beach (345)
Overview
  • Excellent45%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“royal beach club”(98 reviews)
“heavenly bed”(44 reviews)
“marina area”(125 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Resort & Spa, Puerto Vallarta
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Offers from The Westin Resort & Spa, Puerto Vallarta
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,025)
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1,701 results
Traveller rating
729
586
223
99
64
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LanguageEnglish
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729
586
223
99
64
Show reviews that mention
All reviewsroyal beach clubheavenly bedmarina areael palmarclub reginabreakfast buffetthe club loungeshort walk to the marinaswim up barfull ocean viewclose to the airporttime sharebeautiful propertytennis courtsmain restaurantconvenience storejacuzzi on the balcony
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1 - 5 of 1,701 reviews
Reviewed 3 days ago via mobile

Because of back trouble I was restricted mostly to staying at the resort but my memories of the wonderful staff will stay with me forever. There weren't very many customers September and October are tough on the employees because there aren't people to reward them...More

Thank JackMBSelway
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 2 days ago

Esteemed JackMBSelway, Thank you for your valuable feedback and appreciate your loyalty. We could not been happier to have you with us and share even more memories. It´s always a pleasure to have you stay with us and we hope to host you again in...More

Reviewed 4 days ago

It doesn't look as fancy from the outside, but the inside is gorgeous, and the pools were great. I'm sure it's all probably par for the course at any resort in Mexico, but I was there on business, and loved all the luxuries/amenities. It even...More

Thank RN2travel365
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 4 days ago

Esteemed RN2travel365, Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you...More

Reviewed 1 week ago via mobile

This hotel is stunning! I wake up each morning to overlook beautiful ocean, sandy beach, and swaying palm trees. From the moment that I arrived, the entire staff welcomes each guest like family. The Westin lounge is relaxing and has amazing views and food. Arreceifas...More

Thank TravelRobs
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 1 week ago

Esteemed TravelRobs, Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you...More

Reviewed 2 weeks ago via mobile

First visit and we chose the Westin. Beautiful hotel, awesome swimming pools, beach access was good. Restaurants were delicious for breakfast. We didn’t try lunch or dinner as we wanted to try local restaurants when we travel. Conveniently located close to the airport and the...More

Thank Fxb81
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 2 weeks ago

Esteemed Fxb81, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa has been rewarding, we hope to see you soon. Be well.

Reviewed 4 weeks ago via mobile

We arrived in Puerto Vallarta late in the evening. Going through the arrival Hall was a big hassle. We barely made it to the door before we were caught by a timeshare agent. From what I have heard is that taking a taxi from the...More

Thank Vivien T
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 4 weeks ago

Esteemed Vivien T, Thank you for your feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$101 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Puerto Vallarta
#15 Top resorts Hotel in Puerto Vallarta
#21 Family Hotel in Puerto Vallarta
#21 Luxury Hotel in Puerto Vallarta
#22 Spa Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#28 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Puerto Vallarta
#15 Top resorts Hotel in Puerto Vallarta
#21 Family Hotel in Puerto Vallarta
#21 Luxury Hotel in Puerto Vallarta
#22 Spa Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#28 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1496)
Room & Suite (634)
Pool & Beach (345)
Dining (138)
Amenities (68)
Family and Play Areas (11)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Kelly J
23 June 2018|
AnswerShow all 3 answers
Response from Charles V | Reviewed this property |
There is absolutely a dedicated space on an upper floor for the club section breakfast in the morning and cocktails at night. It seems insured as platinum guests so I have no idea but suggest you go online at SPG and look... More
0
Votes
kanikaharjai
21 June 2018|
AnswerShow all 2 answers
Response from David G | Reviewed this property |
I don't I don't recall seeing it but I'm sure if you contact the hotel they would be more than happy to provide you with a photographs they did have a wonderful kids pool though even though I don't travel with children I... More
0
Votes
kanikaharjai
21 June 2018|
AnswerShow all 4 answers
Response from lulagirl2016 | Reviewed this property |
I didn’t take any pictures while I stayed there my nephew didn’t really want to go in the play area but you can go on the Westin hotel’s website and they show you the play area for the children I’m hoping this is helpful. M
1
Vote
Room Tips
"get the pool view side!"
Read review
"Rooms level 6 and up have a better view."