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Barcelo Puerto Vallarta

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Barcelo Puerto Vallarta
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4,143 Reviews from our TripAdvisor Community

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Showing 3,395: English reviews
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Reviewed 2 days ago NEWvia mobile

Was pretty good, views from the room were amazing, I loved the free ice cream!! The all exclusive was awesome until my dad got food posioning and missed a whole fun day planned of vacation and had to fight with the guy a little... :(

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1Thank Morgan W
Reviewed 3 days ago NEW

20+ of our friends/family stayed at Barceló Puerto Vallarta for 6 nights in Jan-Feb 2017. We have stayed at other all-inclusive resorts in Puerto Vallarta in the past. We prefer the mountains/ocean of Puerto Vallarta to the flat/plantation feel of Nuevo Vallarta. We picked Barceló Puerto Vallarta because of the location (secluded with the mountains/rain forest meeting the ocean) and...

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2Thank Jon G
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear jon Firstly we thank you for making our Barceló Puerto Vallarta your choice hotel for your holidays, although we regret that we fell a little short of your expectations this time. We are sincerely grateful for the time you spent to share your comments, your detailed review will certainly assist in order to keep on improving the quality of...

Santa Rosa, California
Reviewed 4 days ago NEW

I visited Barcelo Puerto Vallarta for 5 nights with my mother and two children. We all had a great time and were all equally happy with the resort grounds, food, and entertainment. We were pleased with the friendliness of staff. One employee named Tony that worked in the Cantina stood out above the rest. He was very friendly and helpful.....

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Helpful?
Thank reneesarot
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Renne Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We really appreciated for mentioning all the areas that were to your liking as our beautiful grounds, delicious cuisine and fun entertainment, we also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly...

Calgary, Canada
Reviewed 4 days ago NEW

We were at resort from March 12-19th. Pros: awesome pools, great staff (Oscar in the dining room served us every morning at the same table and was so attentive even learning my sons name and treating him so well), room was nice, bed was comfortable. Spanish restaurant was excellent. The bay the resort is on is breezy and beautiful. Cons:...

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2Thank Lindsay W
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Lindsay We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for mentioning the areas that have been to your liking but also thank you for mentioning our areas for improvement, I assure...

Hermosa Beach, California
Reviewed 4 days ago NEW

I like hotel locations! I was coming here for 25 years! Room big and have nice balcony! Stuff very friendly! Not so big area for lounge on the beach,that just one minus! Specially Thank you to Gustavo on front desk,he help us a lot with our needs and gave us good suggestions! I am coming back with my friend on...

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Helpful?
Thank Ellyskinclinic
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest We first would like to thank you for making our Barceló Puerto Vallarta your preferred choice for your holidays, it is always a pleasure to welcome back our most loyal guests year after year. We thank you vey much for mentioning all the areas that were to your liking but especially thank you for mentionin the staff who...

Kansas City, Kansas
Reviewed 4 days ago NEW

The resort was very nice and clean. We enjoyed it very much. I wish we would have known that two restaurants required long pants for men. Would not have been a problem, but I did not bring any as the Barcelo in the D.R. did not have that requirement, so I did not bring any. The gym was adequate, but...

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1Thank Michael P
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Michael First than all I would like to thank you for the praising review you shared following your recent visit at this ypiur home Barceló Puerto Vallarta and are delighted to read that we were able to match your expectations. Thank you for your lovely comments regarding the service you received from Tony, we will make sure to share...

Reviewed 1 week ago via mobile

This is a beautiful and much more authentically Mexican resort than those closer to the airport. The setting is gorgeous and the family rooms with two bedrooms and bathrooms are a huge plus for this resort. I soooooo wanted to love this place, but, there are a few really big problems. The food was just not what I expected. We...

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7Thank Melissa S
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Melissa Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We sincerely thank you for mentioning those areas that were to your liking, as well for mentioning those in which we still have opportunity for improvement, I assure you that we will be...

Calgary, Canada
Reviewed 1 week ago

Unfortunately this was not a great trip for my family and friends... 17 of us travelled from Calgary and after day 2 (Mar 11th) people started becoming very ill with vomiting, diarreah, chills, dizziness, headaches, body aches, etc.. 10 of 17 of us had whatever it was and the only common denominator was the buffet and common areas. We also...

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6Thank TravellynZ
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We also appreciated for mention the positive areas you have found as our friendly staff and of course our restaurants a la carte. On...

Andover, Minnesota
Reviewed 1 week ago

My first impression should have been a good indicator of this trip. We arrived to our room and I was very disappointed in the cleanliness (or lack there of.) While the rest of the hotel seems to be cleaned very thoroughly, our room definitely was not. Our entire family became extremely sick on the 3rd day. I went to the...

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Helpful?
7Thank Reganne0827
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Although we sincerely regret reading that your stay at our Barceló XXX fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Please be assured...

Omaha, Nebraska
Reviewed 1 week ago

9 of us stayed at this Barcelo property in Puerto Vallarta. All of us got sick, some worse than others. I've read reviews about this and it seems like people have been getting sick at this property for years. My husband is is physically fit was in our room for almost 4 days from sickness. He couldn't eat the food...

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7Thank jacqiessis
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest We were very disappointed to read your experience during your stay in our Barceló Puerto Vallarta hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. About the health of your group I really sorry about that but I can assure you that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. ... more   less 

Additional Information about Barcelo Puerto Vallarta

Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $236 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Puerto Vallarta 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Priceline, Despegar.com, Barcelo, Hotels.com and Jetsetter so you can book your Barcelo Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Jolla Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
La Jolla Puerto Vallarta
Puerto Vallarta La Jolla De Mismaloya
Barcelo De Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Hotel Style:
#13 Top resorts Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#19 Luxury Hotel in Puerto Vallarta
#25 On the Beach Hotel in Puerto Vallarta
#27 Romantic Hotel in Puerto Vallarta
#29 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Puerto Vallarta staff and other travellers.
329 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms is good”
 of 5 bubbles Ellyskinclinic, 23 Mar 2017 | Read review
“HIgher up the better, balconies were really nice!”
 of 5 bubbles T2423PErachelh, 18 Mar 2017 | Read review
“Higher up better view”
 of 5 bubbles vANislanderBc, 18 Mar 2017 | Read review
“They have rooms with two bedrooms and two baths which is perfect if you need your privacy”
 of 5 bubbles Db67498, 18 Mar 2017 | Read review
“All the rooms have great views of the pools and ocean but the higher, the better.”
 of 5 bubbles A9613BCcarlosm, 16 Mar 2017 | Read review
5 of 5