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Sheraton Buganvilias Resort & Convention Center

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Sheraton Buganvilias Resort & Convention Center
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3,512 Reviews from our TripAdvisor Community

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Showing 2,437: English reviews
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Reviewed yesterday NEWvia mobile

first day arriving to resort we were treated really well and it felt really welcoming.the food was great. the rooms are really nice and if your on the higher levels then you have a beautiful view of the beach . they have an amazing bartender david at a bar and restaurant called embarcadero he will take care of you. overall...

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Helpful?
Thank Angel A
Reviewed yesterday NEW

Enjoyed the amenities with a large group of friends. We were accommodated by friendly and welcoming staff. The food was excellent, the rooms were clean, and the resort was pictured as advertised. We really enjoyed the food, the atmosphere, and the service in particular from Alfredo and Roberto the last evening that we attended at Gaviotas. It is certainly worth...

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Thank Lauren T
Reviewed yesterday NEWvia mobile

The service is the best. With Manuel by the pool and Oliverio and Andres in the restaurant, our stay was amazing as usual. This hotel is close enough to the romantic zone to walk and far enough away to be quiet. We have stayed there 3 times now.

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Thank Jackie K
Toronto, Canada
Reviewed 2 days ago NEW

3rd time's a charm....It's official, Sheraton Buganvillias is our PV home away from home!!!! We have met so many wonderful people throughout the years, both repeat vacationers, and staff who truly treat you better than family. From the moment we arrived until our departure, we enjoyed every moment we spent at the Sheraton. The service is excellent and consistent, from...

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Helpful?
1Thank grace d
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear grace d Thank you for choosing Sheraton as your host and taking the time to share your experience with us. We truly appreciate your overview since this allows us to know our highs and lows in order to improve our service levels. Please contact us directly at sandra.garibay@sheratonvallarta.com.mx to take care of your next reservation. We sincerely hope we...

Phoenix, Arizona
Reviewed 2 days ago NEW

Spent a week here in April. We chose this resort since this was our first time in Puerto Vallarta and I felt more comfortable with a big name hotel and this seemed to be the closest one to old town. I wanted to experience PV and therefore didn't want to do the all-inclusive since I heard there were so many...

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1Thank Bruce S
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Bruce S It is a pleasure to read through such a detailed overview of your visit to Sheraton. We sincerely appreciate the time invested on writing this review. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable...

Reviewed 2 days ago NEW

My niece and her son came to PV in middle of our stay in Pv. We were not staying at the Sheraton. We planned for our vacations to over lap so we could visit. We never get to see each other. So I know resorts will let guest in and stay for the day for a price, you pay your...

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Helpful?
Thank Ruth A
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Ruth A Thank you for choosing Sheraton as your host and taking the time to share your experience with us. All the comments from our guests are really important for us since feedback is always taken into consideration to improve and being able to offer our guests remarkable experiences. We truly hope you can give us the opportunity to...

Springfield, Ohio
Reviewed 2 days ago NEW

My wife an I returned, again, to the Sheraton Buganvillias Resort in Puerto Vallarta and thoroughly enjoyed our 2 week stay. What is most important to us to mention is the following ... (1.) Servers in the main dinning area are FANTASTIC, Friendly, and just the very best. We call them our Mexican family. Here are their names; Ascuncion, Ricardo,...

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1Thank Edward U U
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Edward U U We thank you for taking the time to share your comments on Tripadvisor. It was a pleasure being your hosts during your recent gateway. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. Your feedback has been shared to the team as a...

Ottawa, Canada
Reviewed 3 days ago NEW

I went to this Sheraton All-Inclusive as part of a week-long birthday celebration for a long-time friend. Even though the variety of FOOD was mostly the same each day, it was always of very good quality and the restaurants were very clean. One night the main restaurant hosted a Fiesta Night on the beach with traditional Mexican dances and singing...

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Helpful?
Thank rnoseworthy
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear rnoseworthy Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sheraton. We are overjoyed to read that you’ve enjoyed your stay, especially the facilities, service and The Gaviotas Restaurant. We thank you on behalf of our team and Management all yours comments. Please feel confident to reach us...

Vancouver, Canada
Reviewed 4 days ago NEW

I'll start by saying that this hotel only gets a 4 from me because of the food....they served pretty much the same things at the buffet everyday. They need to spice it up a bit!! This was the second time we stayed at the Sheraton with our 2 young children and had the best time (again)! The service is amazing...

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1Thank Tovah C
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Tovah C Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sheraton. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest....

Burnaby, Canada
Reviewed 6 days ago NEW

Spent the week of April 1-8 there with family and friends for my sisters wedding. There was about 24 of us in total. The resort itself was lovely, i had no complaints. The food was great, the service was wonderful! The pool was a nice size and also had a shallow part for the kids. The service around the pool...

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1Thank Dee229
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Dee229 Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sheraton. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We value your detailed suggestions as our guest’s feedback is truly important for us and...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free Internet
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $156 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#10 Top resorts Hotel in Puerto Vallarta
#16 Spa Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#17 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buganvilias Resort & Convention Center staff and other travellers.
300 questions
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Questions? Get answers from Sheraton Buganvilias Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the first three floors have terraces.”
langley77, 20 Apr 2017 | Read review
“We chose "garden view" but we could still see the ocean, it was amazing!”
aksemahkhan, 20 Apr 2017 | Read review
“Higher floors offer better views.”
juskek2, 20 Apr 2017 | Read review
“balcony suite”
wanundsen, 20 Apr 2017 | Read review
“Make sure to get a room with a view over the ocean and pool.”
jrkoczman, 19 Apr 2017 | Read review
5 of 5