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Velas Vallarta

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Velas Vallarta
Velas Vallarta
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3,533 Reviews from our TripAdvisor Community

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Showing 3,112: English reviews
Montreal, Canada
Reviewed 2 weeks ago via mobile

This hotel offers great rooms, comfort and food. The service is great and friendly. Great place to relax. However it could use a little more entertainment to make the days (and nights!) more interesting. We found ourselves bored at times and especially at night, but all the great food and drink made up for that in part. Overall, very good

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Helpful?
Thank Carl S
ManagerVVPV, Director General at Velas Vallarta, responded to this review

It was our pleasure Carl to have provided you and your family a "great spot" for your winter holiday. I am glad that you found our service, suites, food and drink to be up to your expectations, and that you felt that the hotel overall was "very good." Please be assured that I am constantly looking for areas to improve...

Eugene
Reviewed 2 weeks ago via mobile

Staying at Velas Vallarta is just plan fun! If you have a family or solo like me, this is a great place. Yesterday I watched kids enjoying life, sun and good food. Reminded me of when my parents took me on my favorite vacation. Yes, couples will enjoy Velas as well, very nice restaurants and great beach. I had one...

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Helpful?
3Thank JR J
ManagerVVPV, Director General at Velas Vallarta, responded to this review

We are very pleased to have had the opportunity to host you this time at Velas Vallarta. I am glad that you enjoyed seeing the great diversity of our guests having fun and soaking up the warm Mexican sun. And of course, to be attended to by my manager himself demonstrates that this organization really cares about the high satisfaction...

Regina
Reviewed 3 weeks ago via mobile

Stayed February 10-17. Wonderful staff as usual. Good wifi signal usually. Most staff speak pretty good English. For a few nights we had two issues: an awful sewer smell in our studio unit and the housekeeping staff came late for turn down service. Food quality at Andreas has declined slightly from our last visit in 2009. But food elsewhere was...

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4Thank Kleibel
ManagerVVPV, Director General at Velas Vallarta, responded to this review

Thank you very much for returning to Velas Vallarta after so many years. As we are considered as one of the best hotels to work for in Puerto Vallarta, I am sure that you were catered to by some familiar faces from back then, and that truly shows a broad consistency in our service philosophy to make our guests happy....

LONDON
Reviewed 3 weeks ago

Two seniors, two adults and two children under 8 shared a two bedroom unit at this lovely all-inclusive resort in late February. Access from the airport was quick, easy and included in the fee. Staff were uniformly competent, pleasant, helpful and anxious to please. The grounds were beautiful and impeccably maintained. Wildlife, including gorgeous peacocks, was abundant. Food and drinks...

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Helpful?
Thank John T
ManagerVVPV, Director General at Velas Vallarta, responded to this review

Thank you very much, John, for bringing your family to vacation with us at Velas Vallarta. I am glad to read that we provided everything you needed to make this such "a great break from winter," and that the three generations of your lovely family think of the entire experience as an overall "winner." Thank you for taking the time...

Reviewed 3 weeks ago

This is a lovely resort. I sort of use the term "resort" a bit loosely here as opposed to other resorts that are not "timeshare condos" that we have stayed at. Very quite place. Everything, and I mean everything shuts down at about 10:00ish PM. This is a "con" on the place in our book. The other "con" would be...

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1Thank Christie Nauman M
ManagerVVPV, Director General at Velas Vallarta, responded to this review

Christie, I am very pleased that you found Velas Vallarta to be very nice and clean with fabulous food and a great location, making this an overall "great week.". Those are critical factors to maintain when hosting valuable guests who travel so far to be with us. As a recognized family resort, I still believe that couples have a lovely...

Selkirk, Canada
Reviewed 3 weeks ago

My wife and I booked a one week all inclusive stay at Velas Vallarta. The 345 room resort is situated on Banderas Bay and close to Marina Vallarta and the airport. It was 210 pesos for a government regulated cab ride to Zone 1A where the Velas Vallarta is located. If you take the walkway over the highway you can...

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Helpful?
4Thank Tom7787
ManagerVVPV, Director General at Velas Vallarta, responded to this review

Thank you very much, Tom, for your incredibly in-depth and highly-detailed account of practically all that consists of a Velas Vallarta vacation. From the moment you arrived at the airport, all the way through your tropical experience with us, I doubt that you left any aspect unspoken. Tom, all the observations that you described have been incorporated and molded into...

Reviewed 3 weeks ago via mobile

We had a suite on the ground floor which was fantastic,huge lounge and very good size kitchen, only negative was bathroom was a bit small. The food especially in Foodies was some of the best we have ever had. Staff were always very helpful and would definitely recommend a stay at this hotel.

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Helpful?
Thank Neil c
ManagerVVPV, Director General at Velas Vallarta, responded to this review

Neil, it was our pleasure to have provided you our Velas style of a "brilliant" experience. The combination of our large suites, helpful staff and "some of the best food that you ever had" combined just perfectly to generate your wonderful review and firm recommendation. Thank you, Neil, for everything, especially for your preference in residing in high-end, all-inclusive resorts....

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

I went with my mother and sister. Unbelievable service provided to all of us. While everyone was amazing, Santos Junior Avalos Pulido really made our last night so special. I wish I could remember the names of the entire staff because what beautiful, polite, hospitable people. Gracias por todo and hasta pronto! Xo

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Thank A TripAdvisor Member
ManagerVVPV, Director General at Velas Vallarta, responded to this review

We are truly pleased to have provided your family an outstanding vacation experience led by my fine young staff member, Santos. Santos is just one of my 900 dedicated employees that love to spread their smiles and happiness with those that they serve. And to work in our pools means that he is running up the miles over his eight-hour...

Perth, Australia
Reviewed 3 weeks ago

This was our first child free holiday in almost 8 years and we celebrated our 10th wedding anniversary here. It was the perfect property that had everything we needed or wanted and we didn't leave during our stay. Great service everywhere and the food was good; it was also our first all inclusive stay. We enjoyed camping out on the...

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1Thank blondemummy
ManagerVVPV, Director General at Velas Vallarta, responded to this review

Firstly, I wish to congratulate you and your husband on your 10th wedding anniversary. As director, I am very honored that you would have chosen us as the setting in which to celebrate your loving event. Of course, it is important for all of us to provide our guests the product, service, and ambiance that we are promoting, and to...

Reviewed 3 weeks ago

My wife and I joined other family members for a weeks' stay at Velas Vallarta. They offered us an upgrade to a three bedroom unit for our family and it was perfect! The deck was huge and had a great view of the ocean. Other than a zip-line tour and an afternoon in town, we spent the entire time relaxing...

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1Thank Russ W
ManagerVVPV, Director General at Velas Vallarta, responded to this review

Thank you very much, Russ, for bringing your family to Velas Vallarta and allowing us to expose you to our style and brand of warm hospitality. The waiters that you took the time to mention have with us an average of 12 years and counting. Their knowledge in their areas combined with their friendly and spirited efforts truly make for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet a la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality. ... more   less 

Additional Information about Velas Vallarta

Address: 585 Paseo de la Marina | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $428 - $935 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Velas Vallarta 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Velas Vallarta Suite Resort
Hotel Style:
#2 Top resorts Hotel in Puerto Vallarta
#3 Luxury Hotel in Puerto Vallarta
#3 Business Hotel in Puerto Vallarta
#4 On the Beach Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#7 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Velas Vallarta staff and other travellers.
297 questions
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Questions? Get answers from Velas Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like Building 4, but all with a balcony view toward the center of the resort (pool area) are great--view of the ocean as well.”
 of 5 bubbles laural0gan, 17 Mar 2017 | Read review
“Higher floors have a better view of the beach”
 of 5 bubbles CleopetraCalgary, 15 Mar 2017 | Read review
“Rooms on the top floor have wonderful views”
 of 5 bubbles lr368, 14 Mar 2017 | Read review
“room 4416 has gorgeous views!”
 of 5 bubbles jrtads, 13 Mar 2017 | Read review
“I don't think there is a bad room”
 of 5 bubbles J434LFnancyp, 12 Mar 2017 | Read review
5 of 5