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Rick and Edie
This was our third time to this resort and we have also recommended it to relatives who have also now stayed there. We can not say enough good about not only the resort but also the very friendly staff who always ensured...More
3 Thank Edie S
Response from Katarina P, Community Manager at Crown Paradise Club Puerto VallartaResponded 30 September 2014
Edie S, We would like to extend our gratitude for staying with us for the third time! We are happy that you had a great stay and that our ocean front suite offered you everything you needed throughout your stay. Thank you for taking the...More
We stayed at the "Crown Paradise Club" in Puerto Vallarta from Sept 12 to 19th. Our stay was disappointing to say the least.
I'll start with the positives. The pool area and kids entertainment section were what we expected. Seeing as we were going on...More
6 Thank magical_ice
Response from Katarina P, Community Manager at Crown Paradise Club Puerto VallartaResponded 27 September 2014
We would first like to thank you for taking the time to review your stay at the Crown Paradise Club Puerto Vallarta. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. Secondly,...More
We arrived at the resort on the 6th of September and were supposed to be there for 14 days, went to check in and we got told there was no king size rooms available, after i told her that that was not going to work...More
6 Thank Theresa T
Response from Katarina P, Community Manager at Crown Paradise Club Puerto VallartaResponded 25 September 2014
Theresa T, Thank you for your comments. We are sorry that we were not able to accommodate your request for the king size bed. All our standard rooms have 2 double beds, we apologize if there was any confusion in this respect or lack of...More
Love the pool area, and the kids area is magnificent, close to bus stops and convenient to go into PV downtown or to Bucerias. We were lucky to be upgraded to a suite so had a great sunset view on one side and the marina...More
3 Thank nancybCancun
Response from Katarina P, Community Manager at Crown Paradise Club Puerto VallartaResponded 7 September 2014
nancybCancun, Thank you for your review. While we are glad that you enjoyed your suite, loved the kids and pool area and took advantage of our great location, we are genuinely sorry you had some disappointments while here at the Crown Paradise Puerto Vallarta, and...More
Time for family vacation, we hadn't taken vacations in three years. We were really looking to relax and have a great time as a family.
I read the horrible reviews about this place (it shouldn't even be called a hotel), but I was told they...More
15 Thank Sebastian S
Response from Katarina P, Community Manager at Crown Paradise Club Puerto VallartaResponded 15 September 2014
Dear Sebastian S,
Thank you for your comments following your visit to Crown Paradise Club.
We apologize that you did not find our customer care to be of a level you expected and that you were highly unsatisfied with the hotel and decided to leave....More
Response from Crown Paradise A | Property representative |
Thank you for sharing your question. There is not limit to enjoy of the specialty restaurants, however every morning you need to book your dinner. We do suggest mark to the extension, if is busy please dial 6... More
Thank you for sharing your question. There is not limit to enjoy of the specialty restaurants, however every morning you need to book your dinner. We do suggest mark to the extension, if is busy please dial 6, wait the confirmation tone and hang up. When one of the lines being free it does call you back.