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Casa Velas

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Traveller (1983)
360
Panoramas (23)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Gold level
Escape to a beautiful beach resort in Puerto Vallarta for an indulgent vacation refuge with sublime dining, a pristine beach, ocean club, golf courses, pools and a spa. Our spectacular resort is within walking distance of Puerto Vallarta's sophisticated 500-slip marina and 15 minutes from the city center.
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Property amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Residential Neighbourhood
HOTEL CLASS
Hotel links
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1,780Reviews
2,648Photos
170Q+A
100Room tips
Traveller rating
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Popular mentions
+7
From the moment your driver enters this Spanish Villa 5 Star all inclusive adult only property you have entered relaxation and pleasure. You are greeted my one of the resorts customer service concierge members as I refer to, due to their impeccable assistance with allowing them
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Response from Luis A, Director General at Casa Velas
Responded 2 days ago
Thank you very much, Mark, for sharing with us, and the world, your excellent comments, and wonderful recommendation. As director, I am delighted to learn that you noticed the many subtle details that make Casa Velas the most sought after adults-only resort in Puerto Vallarta. Aside from the professional service you mentioned and the outstanding Spa service that your husband enjoyed, you can sense that we have placed much emphasis on the smaller details as well. And as you have seen and felt firsthand, they certainly do add up to make a great stay into an excellent guest experience. On behalf of the women and men who make it their priority to cater to your needs, I thank you for entrusting Casa Velas to deliver the well-earned luxury vacation that you dreamed of. We are at your service. LUIS ANGARITA DIRECTOR GENERAL HOTEL CASA VELAS
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Hotel's Favourite
Casa Velas is very special indeed. The service is so outstanding that you wonder how is it possible that every single employee seems to only have your ultimate satisfaction in mind. We had never stayed at an adults only resort before and what a treat. The peace and quiet and
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Response from Luis A, Director General at Casa Velas
Responded 14 Aug 2018
Thank you so much, Karie, for allowing us to introduce you to the Casa Velas style of upscale, all-inclusive travel. To answer your question on "how is it that every single employee seems to only have your ultimate satisfaction in mind" it is very simple. When a person decides to entrust us by making a reservation and investing their hard-earned income, we take that to heart. Upon your arrival, we feel appreciative that you selected Casa Velas, and one of our many ways of recognizing that decision is by ensuring that all the little details are covered, with a pinch of personalization. After all, that has been the time-honored mission of excellent hoteliers throughout the centuries, and we wish that you and all our valued guests feel that you are in the lap of luxury which is reflected in our facilities, amenities, cuisine, and of course, our hospitality. Thank you for taking the time to highlight the exceptional efforts of my staff. Your motivating words will serve to motivate this extraordinary team of gifted individuals even further. Until next time, we continue to place ourselves at your faithful service. LUIS ANGARITA DIRECTOR GENERAL HOTEL CASA VELAS
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This is our second year at Casa Velas and our tenth year at a Velas property. Casa Velas exceeded our expectations, which was hard to do considering last year was amazing. The staff, from top to bottom, are welcoming, warm and friendly. They can never do enough for their
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Response from Luis A, Director General at Casa Velas
Responded 2 days ago
On behalf of the staff and management of Casa Velas, and all the Velas hotels, allow me to thank you for making us your vacation preference for high-end, guest experiences. As a veteran of Velas Resorts, you have certainly come to know and appreciate our style and brand of luxury all-inclusive. The commitment that we put into each and every detail speaks highly about the volume of amazed and highly satisfied first-time guests that we have. And as a ten-year guest of ours, reading your wonderful comments and expressions makes us feel that we are continuing to dazzle you as if it was your first time all over again. Thank you for highlighting the dedicated efforts of some of my staff. They will surely be highly pleased to know that they played an essential role in your vacation happiness. Until next time, we remain at your faithful service. LUIS ANGARITA DIRECTOR GENERAL HOTEL CASA VELAS
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Casa Velas is truly a special resort and it keeps getting better. If you are looking for a place to relax with beautiful rooms, amazing food, and great cocktails where you will be treated with incredible service this is it. Somehow Casa Velas has found a way to keep improving.
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Response from Luis A, Director General at Casa Velas
Responded 2 days ago
As a team, we are proud to be recognized by you as continually improving the Guest Experience year after year. As you mentioned, having the same core of valued staff members has its advantages as it lends an essential consistency to our service and product which is why we take care of our employees. We realize that when an organization provides a healthy and happy work environment, its clients, or in our case, our guests are the beneficiaries of that mutual loyalty. Thank you for allowing us to be your go-to resort for high-end, all-inclusive vacations. We look forward to "Welcoming You Home" each and every time that you grace us with your wonderful presence. As always, we place ourselves at your service. LUIS ANGARITA DIRECTOR GENERAL HOTEL CASA VELAS
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This is the fifth visit to meet friends from various locations in the US. I must say, all were not disappointed. For seven days we expected and received exceptional service. The ambiance was as great as one would expect, maybe a bit better. The food and the service was beyond
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Response from Luis A, Director General at Casa Velas
Responded 5 days ago
As a team, we are extremely honored to be considered as your refined setting in which to meet with good friends from other parts of the US. We are delighted that you find our property, service, and cuisine to fit perfectly with the ambiance that you look for to share friendships, reminisce amongst good company, and plan for your next reunion. All this and more with the wonderful women and men that are there to attend to your every whim, and allow me to say that we feel Casa Velas is a better place thanks to your kind presence. We look forward to hosting you for your sixth visit to this luxury paradise where we will continue to deliver the quality product, service, and ambiance that you have come to expect from a 5 Diamond property. Until next year, my friends, we place ourselves at your faithful service. LUIS ANGARITA DIRECTOR GENERAL HOTEL CASA VELAS
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Looking towards the golf course.
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123456160
Dear Davebruin, Greetings from sunny Puerto Vallarta. We do not have activities that includes bicycles in our resort; however there are external companies in the area that provide bicycles rental service. Regards.
1 vote
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Dear Charles, Our Grand Class Suites are located in our main building, they can be with one king size bed or two double beds, all of them come with a plunge pool in the balcony. If you would like to make a bedding request, we will do all the best to meet it. The whole Resort is pretty quiet as it is for adults only and the atmosphere is totally relax. For more information, please feel free to contact us by email. Regards.
1 vote
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Dear RU-OK-2, We will be more than happy to assist you with your transportation, we have two VIP Private services available: One Way (Airport-Hotel) with an additional cost of $25 USD Trip or Round Trip (Airport-Hotel-Airport) for only $40 USD, this service will be charged to your Suite upon arrival, to be paid at check-out (prices are per shuttle from 1 to 4 people together). Kindly Regards.
0 votes
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Dear rg1099, We have two type of master suites; master suites with king size beds comes with a small balconies and master suites with two double beds have no balconies.
0 votes
Dear RU-OK-2, We have Tecate regular, Tecate light, Coors Light, Heineken, Bohemia clear, Bohemia dark and XX Lager. We do also offer a handcraft beer tasting on Saturdays. Regards.
1 vote
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"All rooms are spacious yet intimate with amazing toiletries."
"We prefer a room in the main building"
"I like the rooms in the village, and Wellness suites especially"
"The Wellness Suite has two floors, a plunge pool and hot tub and is very spacious!"
"We recommend the upgrade to master plus with a ground floor terrace"
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PRICE RANGE
US$365 - US$652 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa velas boutique resorthotel casa velas boutique
FORMERLY KNOWN AS
the Regent hotel and Quinta Real
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
81
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