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Casa Velas

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Casa Velas
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1,490 Reviews from our TripAdvisor Community

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Showing 1,301: English reviews
Toronto
Reviewed 21 February 2017

February 2nd to 11th marked our 5th visit to this gem of Puerto Vallarta that has kept its 5 Star rating with outstanding service and consistent quality. Entering the property always gives us that "welcome home feeling". Beautifully maintained grounds and facilities are a benchmark of the hotel including the wandering peacocks! Wonderful, attentive staff anticipate almost every need beginning...

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Thank 5acesToronto
ManagerCVPV, Director General at Casa Velas, responded to this review

Helen & Wayne, we certainly are the fortunate ones to have had your friendship over these past five years. It is truly evident that you have become very well acquainted with many of my staff and it is more of a pleasure for us than a service when taking care of your luxury needs. That attentive service that you mention...

New Haven, Connecticut
Reviewed 21 February 2017

We just returned from a week at this wonderful hotel. We stayed in a ground floor suite with plunge pool and terrace. The first part of the week we stayed in room 605, which is a really nice room if you want real privacy, as the garden is very private. That also made the room a bit dark, so we...

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1Thank CT1230
ManagerCVPV, Director General at Casa Velas, responded to this review

I am very pleased that you found your Casa Velas vacation to be a "wonderful holiday," and I´m also grateful that you have shared your experiences with us and everybody on TripAdvisor. I truly is our goal to create refined moments for you and all our guests while with us in this tropical paradise. Your words on our cuisine will...

Saugerties, New York
Reviewed 20 February 2017 via mobile

A place full of friendly people and beautiful surroundings. Food was very good and nightly specials gave variety. Beach club was great and loved our driver Jorge (we left our coats in your van!) Others who gave exceptional service were Alphonso, Javier at the front desk who I was bothering daily to exchange my dollars for pesos, Daniel, Luz, the...

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Thank escapefromny72
ManagerCVPV, General Manager at Casa Velas, responded to this review

It gives us much pride knowing that the wonderful experiences that you enjoyed with us made you feel like you "didn´t want to leave." That is precisely how it is when one feels like being at home. Except in this case you have 125 dedicated young women and men at your employ. As a focused hotel operation, it pleases us...

Rochester, New York
Reviewed 17 February 2017

We just returned from our fifth vacation at Casa Velas. It has always been five star in service, food, accommodations and beauty. We can't say enough about it. Ours was an all inclusive package and it truly was in every sense of the word. Delightful staff, and management is always making improvements to make things even better! We love it...

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Thank Judy C
ManagerCVPV, General Manager at Casa Velas, responded to this review

Judy, it is our honor and privilege to be considered as your tried and true vacation setting. It is most pleasing to me that you noticed our ongoing improvements to our product and service. As a progressive company, we understand that the demands of the traveler are forever evolving and that our competition is growing wider every year. That is...

Brentwood, California
Reviewed 16 February 2017

As soon as we entered the property we were treated like true guests and we're completely pampered. We went for a few days on our honeymoon and although it wasn't what my new husband had in mind, I thought it was wonderful. It's not the party atmosphere, more secluded and relaxing. If that's what you're looking for, with great food,...

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Thank nic0letayl0r
ManagerCVPV, Director General at Casa Velas, responded to this review

We are very pleased, Nicole, that you selected Casa Velas as the setting for your honeymoon. Our intimately luxurious ambiance is perhaps that perfect place for you and your husband to celebrate your recent vows and to further unite the loving bonds that you just recently shared. Add to that beautiful tranquility our splendid arrangement of gourmet dining options and...

Bangor, Maine
Reviewed 15 February 2017 via mobile

If a quiet resort, with options to dine at several venues or relax at several choices (serene poolside, active poolside, beach or pampered pool/beachside), spa or workout/yoga (if you desire), then this is the place for you!

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Thank vintoll
ManagerCVPV, Director General at Casa Velas, responded to this review

Thank you for taking the time to express your heavenly pleasure on your recent Casa Velas vacation. Being a boutique resort, we are blessed to have various dining options just as you kindly mentioned. World class Emiliano right here on the hotel grounds, our satellite extension Beach Club with delectable dishes for lunch and dinner, and three varied options at...

Boise, Idaho
Reviewed 13 February 2017

If you are looking for a secluded, intimate, romantic, quiet, adults only, all inclusive, luxury, boutique hotel, this is it! From the moment you are greeted at the front gate by the resident peacocks until you dine in the fantastic restaurant with herbs fresh cut from their garden, each moment holds another pleasant surprise! Casa Velas is surrounded by the...

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1Thank rebeccarealtor
ManagerCVPV, Director General at Casa Velas, responded to this review

Thank you very much, Rebecca, for your outstanding comments and your firm recommendation of Casa Velas. Your valuable insights into the resort will be very helpful for others to envision this "serene paradise." And it is safe to say that with your vast vacation experience we are proud to have made such a glowing impression on you. Thank you again...

Denver, Colorado
Reviewed 13 February 2017

This is an amazing resort. Believe the fabulous Trip Advisor reviews. We are so glad we listened to the rave comments. So many wonderful staff, top-notch service, beautiful grounds, a separate, exclusive beach club, premium drinks, and 5 star cuisine. It is as close to perfect a resort we have ever been fortunate to enjoy, from the Caribbean to Hawaii...

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1Thank denverretiree
ManagerCVPV, Director General at Casa Velas, responded to this review

With all your vast travel experience we are thrilled that you decided to make Casa Velas the latest stop on your profile. And as a major contributor to TripAdvisor, I am pleased you found in this visit your Puerto Vallarta "paradise." It is important to point out that much of our success is due to the feedback of our valued...

Chapala, Mexico
Reviewed 12 February 2017

Jan 30-Feb 4,2017 Casa Velas PV Impromtu Unbelievable Vacation We did an impromptu girls trip and oh what fun. We heard Casa Velas was hosting "Dinner in the Sky Puerto Vallarta" for the first time and knew we had to do it, so we booked Casa Velas before it filled up and just in time. We drove of course as...

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1Thank bezerk
ManagerCVPV, Director General at Casa Velas, responded to this review

As a team, we are very pleased to have one of our long-time ambassadors of Casa Velas take part at the last moment in our spectacular event "Dinner in The Sky." The months of planning that went into the adventure all combined to provide you and other fortunate diners a sensational experience that included world-class chefs, beautiful panoramas and the...

Richmond, Virginia
Reviewed 11 February 2017

This boutique hotel features beautiful grounds, including a vast pool, and comfortable well-equipped rooms and bathrooms. A short and pleasant stroll or shuttle ride away is their ocean club with another nice pool and beach front. What really sets Casa Velas apart, however, is the staff, who are friendly, attentive, but never intrusive. I cannot recall a more relaxing and...

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Thank helloMs
ManagerCVPV, Director General at Casa Velas, responded to this review

Thank you so much for sharing your eloquently expressed comments. I would be pleased to think that the relaxing nature of our hotel, combined with the "exquisite pleasures" that surrounded you helped in the making of your review. Add to that the friendly, professional service and our thoughtfully prepared cuisine, and it is no wonder that we were able to...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $633 - $1,209 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 On the Beach Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
116 questions
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Questions? Get answers from Casa Velas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a plunge pool are the best!”
 of 5 bubbles , 25 Mar 2017 | Read review
“Request a room with a jacuzzi!! The marble showers are large and beautiful but I miss my bathtub!”
 of 5 bubbles annefrug, 12 Mar 2017 | Read review
“All the rooms are great, several have private Jacuzzis....”
 of 5 bubbles 186jrj, 11 Mar 2017 | Read review
“The facilities of the hotel are so great and the astmosphere is so quite, that next time we will choose for a less expensive suite.”
 of 5 bubbles fw600, 8 Mar 2017 | Read review
“Room 505 is an excellent room looking on to the golf course. Casita with our own pool and patio. Very private and beautiful.”
  • Room 505 at Casa Velas.
  • Room 505. Beautiful and serene. Peaceful sleeping.....
 of 5 bubbles debicita2016, 1 Mar 2017 | Read review
5 of 5