We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (1804)
Room & Suite (750)
Storyboard
Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach club”(663 reviews)
“plunge pool”(130 reviews)
“sister resort”(103 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Casa Velas
Offers & Announcements: Package Deal
Offers from Casa Velas
Offers & Announcements: Package Deal
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$420.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Vallarta hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "79307a243dd04b61b4663c86661c2fbf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":155190,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35109270],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2018},"checkout":{"day":8,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":420,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"79307a243dd04b61b4663c86661c2fbf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":500,"lowestMetaPrice":420,"additionalPartner":false,"highestMetaPriceDisplay":500,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":500,"lowestMetaPrice":420,"highestMetaPriceDisplay":500,"hotelName":"Casa Velas","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc5MzA3YTI0M2RkMDRiNjFiNDY2M2M4NjY2MWMyZmJmIiwiQUlLIjoiODdiMjBjZTAzMDUxNGFhNGFlNzNhYTA4MmU0MmM1MzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/05/2018", "checkOut": "08/05/2018", "lowestPrice": "US$420", "hasDates": true, "hacComplete": true, "contentIdMappings": {"35109270":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,675)
There are newer reviews for Casa Velas
See the most recent reviews
Filter reviews
1,457 results
Traveller rating
1,251
122
44
23
17
Traveller type
Time of year
LanguageEnglish
More languages
1,251
122
44
23
17
Show reviews that mention
All reviewsbeach clubplunge poolsister resortgrand class suiteemiliano restaurantshort shuttle ridemain resortboutique hotelour honeymoonshrimp burritovista vallartalobby barhotel poolan adults only resortall inclusive resortgourmet foodaqua bar
FilterEnglish
Updating list...
651 - 655 of 1,457 reviews
Reviewed 14 September 2014

My husband and I spent a wonderful week here. We have traveled a lot and this was a truly exceptional vacation. Somehow 5 stars seems like the minimum I can give the entire staff. It was a top notch trip. The grounds are gorgeous and...More

7  Thank BMWPoodle
Response from casavelasmanagement, Manager at Casa VelasResponded 17 September 2014

It is most pleasing to have met you personally and share in some of the pleasant moments that you experienced during your vacation. Your kind recognition to various members of my staff does not go unnoticed by me and I am very proud of the...More

Reviewed 7 September 2014

Perfection: We researched for months looking for the best hotel to celebrate our 25th Anniversary and we found Casa Velas. The whole experience was overwhelming as we have never experienced this type of "all inclusive" before. Below are the most amazing things we experienced on...More

5  Thank Beachfinder66
Response from casavelasmanagement, General Manager at Casa VelasResponded 9 September 2014

We are very proud that you chose Casa Velas as the site of your special 25th wedding anniversary celebration. I too would meticulously research where to enjoy such a milestone with my wife, but it pleases me immensely that we were able to provide you...More

Reviewed 2 September 2014

In 2009 we bought a VIP membership to Casa Velas, we really loved the property because it was like coming to our home away from home. We keep busy lives, we can't afford the time to have a second property, facts we did not consider...More

Review collected in partnership with this hotel
Thank privatechef
Response from casavelasmanagement, General Manager at Casa VelasResponded 6 September 2014

Thank you for your splendid words on the “hidden gem” that is Casa Velas. Your investment in Casa Velas has worked wonders for you over these last five years and every time that I have the special opportunity to greet you I can truly sense...More

Reviewed 31 August 2014

We stayed here eight days during the low season. A great time of year if you can stand the humidity because you have the run of the place, with only twenty to thirty other guests present. While we are not particularly sociable, we found ourselves...More

7  Thank RamblinDogs
Response from casavelasmanagement, General Manager at Casa VelasResponded 2 September 2014

Why thank you so much for your personal and insightful observations. The personalized service that you encountered throughout your eight days with us certainly seemed to be the theme and highlight of your vacation. The extra unexpected gestures that you came upon such as our...More

Reviewed 30 August 2014

Excellent! Good service, excellent rooms, food, people, installations, combined with outstanding service... Brother hotel at beach front is also excellent. Pirivate beach club with all inclusive is awesomeMore

Review collected in partnership with this hotel
1  Thank Vicente G
Response from casavelasmanagement, General Manager at Casa VelasResponded 2 September 2014

Thank you very much Vincente for your tremendous approval of our hotel, cuisine and service. Providing excellence in all aspects of your stay is a goal that we take seriously and we work diligently each day to accomplish that goal. I hope that you will...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Breakfast included
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$366 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$366 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1804)
Room & Suite (750)
Pool & Beach (414)
Dining (283)
Amenities (45)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
Ask a question
Harnicki
31 March 2018|
AnswerShow all 8 answers
Response from Luis A | Property representative |
Greetings from Casa Velas! Our Ocean club is located 3 minutes away from the Hotel, we provide the shuttle service everytime you need it! Velas Vallarta is a family resort, and they have all the facilities open for families... More
1
Vote
Spindrifts
9 March 2018|
Answer
Response from Luis A | Property representative |
Thank you for your interest in Casa Velas! We are located in the middle of the Golf course, you can have a nice walk from the Hotel to our private Ocean Club, from there you can walk along the beaches of Marina Vallarta... More
0
Votes
Google Translation
Jessica Y
7 March 2018|
AnswerShow all 2 answers
Response from Luis A | Property representative |
Warm greetings from sunny Puerto Vallarta! Thank you so much for choosing Hotel Casa Velas. I will be more than happy to assist you with your transportation, we have two VIP Private services available: One Way... More
0
Votes
Google Translation
Room Tips
"ask for a room with a plunge pool"
Read review
"Facing golf course"
Read review
"The room with the private pool seemed nice but we never used it. Water was a little too chilly."
Read review
"Our room was facing the golf course and we got to see the sunset."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing