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Casa Velas

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1,438 Reviews from our TripAdvisor Community

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Showing 1,255: English reviews
Chapala, Mexico
Reviewed 18 November 2012

Oct 23-27, 2012 Casa Velas PV Much needed Pampering Retreat! We arrived at our home away from home Casa Velas about 2pm after an uneventful ride from Guadalajara. Lluvia and Carolina checked us in while we sat on the lobby couches with a drink of our choice, cerveza for hubby and Jamaica for me. Jorge and Christian the bell boys...

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4Thank bezerk
Pittsburgh, Pennsylvania
Reviewed 12 November 2012

I thought I died and went to heaven at Casa Velas. I am so glad we chose to come here for our honeymoon. The immaculate grounds, the best service I've ever experienced in my life, the serene atmosphere, the five star food... every single thing about the place not only exceeded my expectations, but totally blew me away. Every single...

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3Thank Shannon53449
Calgary, Canada
Reviewed 1 November 2012

5star service, grounds, staff. Most wonderful place weve ever stayed! We hope to return ther soon. It is HIGHLY recommended. Every review is correct &true...you will not be disapointed! Peacocks....goldfish...turtles... (all descreet-in ponds& serenly placed) fantastic.

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7Thank Jolinda L
Thornton, Colorado, United States
Reviewed 28 October 2012

This place was amazing. The service is first class, and we felt like the staff were truly our friends. We had some hangups due to poor travel planning and the Hotel was super accommodating. I left my wallet in a taxi cab and the front desk spent all night tracking it down. The hotel was not crowded at all and...

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4Thank Robbie B
Europe
Reviewed 10 October 2012

I will start by saying this is the first time that I have ever left a hotel and bawled in the bathroom because I was sad to be leaving the actual hotel and the employees. Casa Velas is truly a second home for me, and will always hold a special place in my heart for hosting the most fabulous day...

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12Thank PlovesTravel
Ellicott City, Maryland
Reviewed 2 October 2012

Before selecting Casa Velas Resort for our Honeymoon I spent countless hours researching the hotel and the surrounding area. Upon arrival the staff was amazing. We did not care for our room to be on the lower floor so we went back to the desk and they accommodated us with a bigger suite at no extra cost. We enjoyed the...

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5Thank cyounge
London, England, United Kingdom
Reviewed 29 September 2012

This hotel has absolutely wonderful staff and grounds. The problem is that you have to take a bus to the beach club - not good enough in Puerto Vallarta. We also gave the hotel plenty of notice of us wishing to leave 2 days earlier than planned as we had to come home early - and they charged us the...

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3Thank Brian G
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest It is always a pleasure to know that we have exceeded our guest’s expectations on regards of the service provided by our dedicated staff and the food quality at the property. Thanks for your positive comments on our service and colorful grounds, as you know we are situated along the fairways of the Marina Vallarta Golf Club. Just...

Chicago, Illinois, United States
Reviewed 27 September 2012

The minute my husband and I arrived in Casa Velas, Angel Garcia and his wonderful staff were there for us; to greet and welcome us, eager to help us with all of our wishes, making us feel like we were in heaven. Their smiling faces wiped out all of our accumulated frustration from canceled flights and time share “sharks”. We...

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7Thank Jana N
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. We appreciate very much your high opinion of our premises and the service you always receive from our staff. The entire crew at Casa Velas will always extend a cordial welcome to this hotel, where we want you to feel at home and we will do our best to serve you with the excellence you deserve, our commitment...

San Francisco, California
Reviewed 26 September 2012

Just had one of my most memorable vacations ever at Casa Velas in Puerto Vallarta. The staff is attentive and warm, the grounds are stunning and serene and the food is wonderful (both a la carte and buffets). The all inclusive package is such a great deal - every aspect of the hotel is 5 stars!! My husband's favorite parts...

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3Thank jlt4444
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. We are so grateful for considering Casa Velas as your favorite destination. Thank you so much for your positive comments on our service and our restaurants. Our commitment is to meet and exceed your expectations and special requirements to make of your stay your best “VACATION” ever. Receive a warm greeting from Casa Velas. ANGEL GARCIA V Chief...

Brighton, MI
Reviewed 21 September 2012

Like many others I spent countless hours researching this resort prior to booking. This was a surprise birthday present for my boyfriend. I had made certain room requests at the time of booking and was happy to see that the room was to my specifications. They have 80 rooms; there were maybe 6 other couples that we observed during our...

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1Thank mdirette

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $642 - $1,103 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 On the Beach Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
98 questions
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Toronto, Canada
over a year ago

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Questions? Get answers from Casa Velas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the golf course are very nice. Lots of natural light coming in. ”
 of 5 bubbles leeannr2017, 4 Jan 2017 | Read review
“All rooms are quiet. A room with a plunge pool and backyard will be more expensive than an ordinary room. All are great.”
 of 5 bubbles Shellg53, 4 Jan 2017 | Read review
“ask for a view of the golf course”
 of 5 bubbles dgduchene, 4 Jan 2017 | Read review
“Ask for a room that is smoke free and check that no smokers are in the rooms next to you. The smoke comes through the Air con.”
 of 5 bubbles sylphqueens, 3 Jan 2017 | Read review
“The suite rooms were great!”
 of 5 bubbles 492carlyr, 2 Jan 2017 | Read review
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