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Casa Velas

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1,408 Reviews from our TripAdvisor Community

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Showing 1,231: English reviews
Reviewed 21 July 2012

We just got chance to stay one night but we enjoyed it..I wish I had extra night here.. But next time I'll be there for sure..I like all the staff work there ,they r so helpful and sweet..there location is so quite and peaceful. It's perfect for a romantic couple...I truly loved there beds cause I got such good sleep...

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Helpful?
1Thank Mitdarshi
casavelasmanagement, Director de Relaciones con Clientes at Casa Velas, responded to this review

Dear Guest. We are so grateful for considering Casa Velas as your favorite destination. Thanks for your positive comments on our service and colorful grounds. Our commitment is to meet and exceed your expectations and special requirements to make of your stay your best “VACATION” ever. Receive a warm greeting from Casa Velas. ANGEL GARCIA V. Chief Concierge Casa Velas...

Maywood, New Jersey
Reviewed 20 July 2012

From the moment we arrived until the moment we left Casa Velas, we enjoyed our trip to Mexico. The staff at this small boutique hotel is phenomenal, landscaping on site - beautiful, the gourmet meals - wonderful, the Beach Club – romantic. Golf is available if you enjoy that sport. Amenities and shows at the Velas Vallarta available as well....

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Thank Harriet S
Seattle, Washington
Reviewed 17 July 2012

BE AWARE this hotel is NOWHERE near the beach. You cannot see any part of the beach from the hotel property. You have to take a shuttle over to the beach. Now for the SECOND BEWARE: while both Travelocity and this hotel are polite enough the primary motivation here is not customer satisfaction but rather to retrieve every dollar possible...

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9Thank jkonstantas
casavelasmanagement, Director de Relaciones con Clientes at Casa Velas, responded to this review

Dear Konstantas, Johnnie In Casa Velas Hotel Boutique we are concerned and very interested about our client’s observations. We are very sorry to hear that our location has been misunderstood. As shown in our web site Casa Velas is situated along the fairways of the Marina Vallarta Golf Club in Puerto Vallarta. Just seconds from the beach and minutes from...

Santa Cruz, California
Reviewed 13 July 2012

This was our third trip to Casa Velas and the experience continues to be amazing. The accommodations are beautiful and well maintained. The staff are about the best we have ever encountered. Jorge and Benny seem like family members. They all make a point to remember names and always address us as returning friends. The meals are outstanding. As a...

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3Thank Linda W
Toronto, Canada
Reviewed 10 July 2012

I second all the reviews that hail Casa Velas as a serene oasis with exquisite food and impeccable service. The real reason for this review is to comment on the excellent service received from chief concierge Angel. I emailed Casa Velas a year after my visit to obtain some information about a product they use in the hotel and within...

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2Thank Karen P
casavelasmanagement, Director de Relaciones con Clientes at Casa Velas, responded to this review

Dear Karen P. I am delighted to read your positives comments, thank you for giving us the opportunity of being your host and I am so grateful for all your beautiful comments about myself. It is so important for us to know our guest’s opinions and realize that we, as a team, are accomplishing our most important mission, which is...

Reviewed 8 July 2012

My wife and I researched quit a bit before we picked Casa Velas...The hotel was wonderful,service was excellent,the room was nice size & very clean...The breakfast is out of this world @ the restaurant...can't say enough about how peaceful the resort is...My wife and I travel the Carribean & Mexico a couple times a year and this is the first...

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2Thank WCL111
Saint Louis, Missouri
Reviewed 28 June 2012

My wife and I spent 9 days at Casa Velas - June 6 – 15, 2012. This was our first visit to Puerto Vallarta so I was unsure where to stay: Zona Romantica, Hotel Zone, Marina, Nuevo Vallarta. I was also confused how to figure out all of the details – all inclusive or not, internet access, cell phone coverage,...

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13Thank Steve_in_STL_11
casavelasmanagement, Director de Relaciones con Clientes at Casa Velas, responded to this review

Dear Mr. Farlow I am so glad to hear from you and I wish to thank you for taking the time to share your comments about your stay with us at Casa Velas, I am delighted to read your positives comments, thank you for giving us the opportunity of being your host. I will happily share your comments with all...

Seattle, Washington
Reviewed 28 June 2012

My husband and I stayed at Casa Velas for a week in early June and truly had an incredible experience. The staff is extraordinary - particularly Beny, the bartender at the lobby bar who was very kind in helping us practice our Spanish and teaching us all about tequila! We even left with a couple very cute animal figurines he...

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1Thank Ywel
Locust Grove, Oklahoma
Reviewed 18 June 2012

The hotel staff and service were out of this world! The things others have said on this site are true. I wouldnt recommend this if you are looking for a lot of drunks, college aged folks, or chicken fights in the pool. I would highly recommend if you are looking to take that special someone to a place to spend...

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3Thank dcash223
Springfield, Missouri
Reviewed 16 June 2012

I was at Casa Velas hotel in April for a week and had a great relaxing vacation. The hotel was beautiful and more than I had hoped for. Very clean and The staff was great from the front desk to the waiters at the restaurant. The food was great! I enjoyed everything about it!!!

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1Thank IJC_12

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $593 - $2,087 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Top resorts Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
82 questions
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Toronto, Canada
over a year ago

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Questions? Get answers from Casa Velas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book the base room.”
 of 5 bubbles DoubleDownWI, 28 Nov 2016 | Read review
“All rooms are lovely (I saw A LOT!) but the closer to the lobby the better!”
  • Roses on our wedding night
 of 5 bubbles Krizstyling, 21 Nov 2016 | Read review
“Get a suite with a covered patio and splash pool!”
 of 5 bubbles CGaryMiller, 20 Nov 2016 | Read review
“We had a king room with a plunge pool on the patio.”
 of 5 bubbles 256jeans, 13 Nov 2016 | Read review
“I am guessing all the rooms are beautiful”
 of 5 bubbles WaterbabyPC, 17 Oct 2016 | Read review
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