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08/10/2017 09/10/2017
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    Krystal Puerto Vallarta

    Av de los Garzas s/n | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
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    08/10/2017 09/10/2017
    US$89
    US$76
    SAVE US$13
    US$89
    US$76
    Traveller (842)
    Pool & Beach (257)
    Room & Suite (238)
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    Overview
    • Excellent22%
    • Very good29%
    • Average19%
    • Poor15%
    • Terrible15%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Sheraton Buganvilias Resort & Convention Center
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,549)
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    1 - 5 of 814 reviews

    Reviewed 3 days ago

    My mom, niece, and I stayed at the Krystal July 21-18, 2017. We had just come from a week at the Grand Mayan, where I am an owner. I used an RCI exchange and we were not allowed to check in at the main check...More

    Thank BoxsterDriver
    Reviewed 1 week ago via mobile

    The staff, from the front desk, bell man, maids, to the restaurant employees were extremely accommodating and very friendly. We had the all inclusive package, which was well worth it, the food, breakfast lunch and snacks was very good. A special shout out to Javier,...More

    Thank davidgrav3s
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 6 days ago
    Google Translation

    Apreciable Davidgrav3s ¡Qué placer recibir comentarios como los suyos! Celebramos que disfrutaron de una estancia cómoda y bien atendida. Cada...More

    Reviewed 1 week ago

    It is getting old and needs updating right away. Love the people here. It is a great value. The location is perfect. The food is very good. The service is excellent. When the property is put into better condition it will be great.More

    Review collected in partnership with this hotel
    Thank Neil P
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 1 week ago
    Google Translation

    Apreciable Neil, apreciamos que haya tomado parte de su valioso tiempo para compartir con nosotros sus pensamientos y preocupaciones. Sus...More

    Reviewed 1 week ago

    My husband and I have been coming to the Krystal for over 20 years. Change is inevitable and the Krystal is going through some transitions. The food is not it's high point but with some of the finest international restaurants within a 5 minute cab...More

    1  Thank DaveandWanda
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 1 week ago
    Google Translation

    Apreciable DaveandWanda, ¡Que gran contenido abarcan sus breves comentarios acerca de su reciente experiencia! Muchas gracias por su visita, es...More

    Reviewed 3 weeks ago

    Horrible experience, the room was dirty, there was only a hard comforter for sheets. The phone didn't work? The food was beyond bad. It had no taste and was cheap. Sodas and drinks were separate even when it was inclusive.More

    Review collected in partnership with this hotel
    Thank sg650
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 2 weeks ago
    Google Translation

    Apreciable sg650, gracias por su reciente visita y por su tiempo en compartir sus comentarios acerca de su estadía, lamentamos...More

    Sheraton Buganvilias Resort & Convention Center
    3,709 reviews
    #29 of 123 hotels in Puerto Vallarta
     
    Casa Velas
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    Velas Vallarta
    3,722 reviews
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    Sunset Plaza Beach Resort & Spa
    3,222 reviews
    #5 of 123 hotels in Puerto Vallarta
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$84 - US$223 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Top resorts Hotel in Puerto Vallarta
    • #44 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 402
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, TripOnline SA, Travelocity, Cancelon, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Krystal Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Krystal Puerto Vallarta Hotel Puerto Vallarta ,
    • Nh Hotels Puerto Vallarta ,
    • Nh Krystal Puerto Vallarta ,
    • Krystal Vallarta ,
    • Nh Hotel Puerto Vallarta ,
    • Krystal Hotel Puerto Vallarta ,
    • Nh Krystal Vallarta ,
    • Krystal Resort Puerto Vallarta
    Add Photo Photos
    Traveller (842)
    Pool & Beach (257)
    Room & Suite (238)
    Dining (100)
    Hotel & Grounds (517)
    Bathroom (23)
    Family and Play Areas (7)
    Business Centre & Event Rooms (5)
    Nearby
    Sunset Plaza Beach Resort & Spa
    3,222 reviews
    1.84 km away
     
    Velas Vallarta
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    2.49 km away
     
    Sheraton Buganvilias Resort & Convention Center
    3,709 reviews
    2.79 km away
     
    Casa Velas
    1,574 reviews
    2.47 km away
     
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    Ask a question
    Questions & Answers
    Jo R
    22 June 2017|
    AnswerShow all 4 answers
    Response from Alida L | Reviewed this property |
    We have stayed at the Krystal for 18 years, every year for 1 - 2 weeks. It would be about a 3 star resort. Accommodation is basic, food & drinks ok, location fantastic, staff wonderful. Our timeshare is now ended but that... More
    0
    Votes
    jalan77
    28 May 2017|
    Answer
    Response from jalan77 |
    Having your staff call my friend a hooker when she's an accountant (I've been to her work) was 1) none of their business if she was, 2) assuming a white person with a mexican going to a hotel is always a prostitute. 3... More
    0
    Votes
    Texan
    26 April 2017|
    AnswerShow all 13 answers
    Response from Maribel M | Property representative |
    Dear Texan, the restaurant is open for all guests is buffet and a la carte and even prodia leave any form of payment on arrival to be charged to your room.
    0
    Votes
    Google Translation
    Room Tips
    "Try for an Ocean view if you can. The sound of the Sea is so peaceful."
    Read review
    "Rooms with a sea view would be preferable"
    Read review
    "Facing the Ocean"
    Read review
    "Bungalow style room is close to the beach (pool) and restaurant, pleasant tropical environment- recommend."
    Read review
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