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Plaza Pelicanos Grand Beach Resort

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Traveller (1224)
Pool & Beach (323)
Room & Suite (303)
Overview
  • Excellent38%
  • Very good36%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sky lounge”(34 reviews)
“swim up bar”(74 reviews)
“spring break”(33 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
2 Aug3 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,695)
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1,363 results
Traveller rating
363
520
235
149
96
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363
520
235
149
96
Show reviews that mention
All reviewssky loungeswim up barspring breaknightly entertainmenta la carte restaurantinfinity poolclose to downtownactivities staffpool sidegreat vacationtime share presentationoverlooking the oceanhot dogswater aerobicsbeach areacab rideceviche
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1 - 5 of 1,363 reviews
Reviewed 2 weeks ago

We booked through the hotel's website, as we have several times before, and when we tried to add Friday over the phone bad went to the worst! We love the staff here but the management and reservation dept are horrible. Several staff members advised us...More

2  Thank Home T
Response from JaimeFalconG, Resort Manager at Plaza Pelicanos Grand Beach ResortResponded 2 weeks ago

Dear Guest Thank you for your preference during the last 10 stays as well for sharing your experience. First of all I want to offer an apology for the inconvenience caused by the double charge, but rest assured that our company is 100% honest and...More

Reviewed 3 weeks ago

They gave us the best room overlooking the pool and beach. The bed was really comfortable. The bathroom was really nice, marble. The couch was a little uncomfortable, not a big deal. The kitchen was a great size and layout. It was the cleanest! They...More

1  Thank scarlettburnett
Response from JaimeFalconG, Resort Manager at Plaza Pelicanos Grand Beach ResortResponded 2 weeks ago

Dear Scarlett Burnett, Thank you so much for giving us the opportunity to served you and for taking your time to write youe review. It was a true honor to be part of your wonderful memories and we are pleased to read that this visit...More

Reviewed 4 weeks ago

My stay at Plaza Pelicanos Grand Resort exceeded my expectation. The resort staff very were friendly, courteous, helpful and professional. The resort was very clean, pool exceptional, food staff amazing, nice rooms and a great selection of food alternatives during my stay. Fernando in the...More

Review collected in partnership with Armed Forces Vacation Club
1  Thank WilliamJune2018
Response from JaimeFalconG, Resort Manager at Plaza Pelicanos Grand Beach ResortResponded 3 weeks ago

We thank you for your kind comments and we are very happy because all our efforts have only one goal, it is to have happy costumers and obviously exceeded its expectations, like you. The attention to detail in everything we do is a fundamental part...More

Reviewed 3 June 2018 via mobile

My daughter and I stayed here for a week. The staff was super friendly and helpful and the room was clean. We had the all inclusive package. The food was good though you couldn’t take it to your room. Drinks were good though there is...More

3  Thank Tracy K
Response from JaimeFalconG, Resort Manager at Plaza Pelicanos Grand Beach ResortResponded 3 weeks ago

Dear Tracy Thank you to stay at Pelicanos and also thank you for the details feedback, we really appreciate that you spend your time to share your personal opinion, because you express your pros and cons. We hope to see you back here soon in...More

Reviewed 28 May 2018 via mobile

We had booked into the Plaza’s sister hotel Club Pelicanos which was fine but we asked to change rooms as there was no elevator and we had a baby in a stroller. Our room also faced the nightly entertainment stage area so not ideal with...More

2  Thank TripTaker050
Response from JaimeFalconG, Resort Manager at Plaza Pelicanos Grand Beach ResortResponded 4 weeks ago

We do sincerely appreciate your preference in choosing ourselves on this occasion to enjoy your vacation here with us and also thank you for your kind comments, made us field very happy because you had the opportunity to enjoy everything here. Thank you again for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$115 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Puerto Vallarta
#19 Top resorts Hotel in Puerto Vallarta
#27 Spa Hotel in Puerto Vallarta
#32 On the Beach Hotel in Puerto Vallarta
#37 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$115 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Puerto Vallarta
#19 Top resorts Hotel in Puerto Vallarta
#27 Spa Hotel in Puerto Vallarta
#32 On the Beach Hotel in Puerto Vallarta
#37 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1224)
Pool & Beach (323)
Room & Suite (303)
Dining (101)
Amenities (39)
Family and Play Areas (23)
Questions & Answers
Ask a question
WillowsWay
29 June 2018|
Answer
Response from JaimeFalconG | Property representative |
Hello, There are some room with balcony, there are few with terrace and there are few with ocean view but most of the rooms with king size have no ocean view. Please make your reservation leave your request, to find the... More
1
Vote
Google Translation
WillowsWay
28 June 2018|
AnswerShow all 2 answers
Response from kebskoorb71 | Reviewed this property |
Yes, very likely, and Sunset is complete or nearly. We did a prospect tour at Sunset, very lovely but Pelicanos felt more homey.
1
Vote
WillowsWay
28 June 2018|
AnswerShow all 4 answers
Response from crackers1 | Reviewed this property |
Don't know room service hours. King room doesn't guarantee ocean view and no adult only pool.
1
Vote
Room Tips
"Ask for pool or beach view if possible."
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"Ask for a tower room"
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"Inside or pool view rooms seem to be the best as the have a view of the pool, ocean and the entertainment..."
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"Ocean front lower floor so you can feel the waves."
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