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    Hotel Portonovo Plaza

    Avenida Mexico # 1125 | Colonia 5 de Diciembre, Puerto Vallarta 48350, Mexico
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    21/02/2018 22/02/2018
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    Lowest price we found
    US$41
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    Traveller (38)
    Room & Suite (150)
    Pool & Beach (39)
    Overview
    • Excellent30%
    • Very good45%
    • Average17%
    • Poor6%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Fitness centre
    Concierge
    Business Centre
    Rooftop Terrace
    3.0 Star Hotel
    All hotel details
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    Rooms
    21 Feb22 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (185)
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    41 - 45 of 116 reviews

    Reviewed 27 November 2015 via mobile

    I'm struggling with this review. The Portonovo Plaza is really a lovely little modern hotel. It is kept immaculately clean, and the rooms, though small, are well appointed and comfortable. There is a small pool on the rooftop (fourth floor, there is an elevator) from...More

    4  Thank Nosetwitcher
    Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 29 December 2015

    Thank you so much for your thorough review, it help us out a lot to improve. It has been highly taken into consideration. We apologize for all inconveniences caused during your stay, specially the language barrier problem and the staff asking for information that is...More

    Reviewed 18 November 2015 via mobile

    The Hotel Portonovo Plaza, was a wonderful place to stay! We had 11 nights in this very clean hotel. The cleaning was constant in all public areas, even when it didn't look like it was needed. The staff are the best, Jesus, Leslie and Monica,...More

    1  Thank Lael P
    Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 20 November 2015

    Thank you so much for your kind words regarding the staff, its service and hotel cleanliness. We are very happy to read that you had a great vacation and we can't thank you enough for letting us be a part of it. It was our...More

    Reviewed 26 September 2015 via mobile

    Another hotel that I was very impressed with. Location was great next to shops, restaurants and clubs. It was priced amazingly especially for its updated modern features, free continental breakfast and free parking. Wifi was not so great but worked fine in the lobby. I...More

    2  Thank blackstetz
    Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 28 September 2015

    Thank you so much for the nice review and evaluation. We are happy to read that you enjoyed our location so much as well as the general value of the hotel. We appreciate your kind recommendation and we hope we will see you soon enough!...More

    Reviewed 26 September 2015

    When I first arrived the bell boy Oscar was overly helpful to assist me with my bags and needs. The hotel itself was constantly being cleaned even though it wasn't dirty. The room was a fair size for a single queen. I figured out you...More

    3  Thank Jacob C
    Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 28 September 2015

    We were so delighted to read your kind and nice review, and so happy to read that you had such wonderful stay, and that our staff -specially Oscar- made it great. It was an honor to have you stay with us. We hope we will...More

    Reviewed 10 September 2015

    I've walked past this place many times on other trips and finally booked a room there for this trip. The hot breakfast was delicious, the staff was amazing. The roof top pool was open all night and the front desk was polite, professional and all...More

    Thank Jake V
    Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 13 September 2015

    We feel truly honored for such nice review! We are very happy to read that we made your stay an incredible experience. It was our very pleasure to have you stay with us. Thank you, very much, for your feedback!

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Multilingual Staff
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$41 - US$78 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, HotelQuickly, TripOnline SA, Cancelon and getaroom.com so you can book your Hotel Portonovo Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    Add Photo Photos
    Traveller (38)
    Room & Suite (150)
    Pool & Beach (39)
    Dining (16)
    Hotel & Grounds (37)
    Business Centre & Event Rooms (6)
    Bathroom (5)
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    Ask a question
    Questions & Answers
    NikkeyD
    24 December 2017|
    Answer
    Response from Patricia A | Property representative |
    Dear NikkeyD, yes, the rooftop pool is renovated and fully operating. We wi'll be glad to have you stay with us!
    1
    Vote
    36teacher
    2 March 2017|
    AnswerShow all 4 answers
    Response from Patricia A | Property representative |
    Hello! We do provide our guests with pool towels, but we ask our guests to provide us with some form of ID as guarantee, since the towels will lbe removed from the premises (the beach is across the street). Thank you!
    1
    Vote
    yinyangtiger62
    29 January 2017|
    AnswerShow all 4 answers
    Response from Patricia A | Property representative |
    Hello! We are a very respectful hotel and we don't discriminate based on sexual preference or on any basis for that matter. We are very hospitable and professional and we treat all guests the same. But please be aware that... More
    1
    Vote
    Room Tips
    "... upper rooms at the back of hotel less noise"
    Read review
    "Back of the hotel is much quieter."
    Read review
    "Get a room on the backside."
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    "Get a balcony if you stay here. The Superior room is an inner room and the difference is about $8 a night and..."
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