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Mayan Palace Puerto Vallarta

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Mayan Palace Puerto Vallarta
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846 Reviews from our TripAdvisor Community

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Showing 750: English reviews
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Reviewed 3 days ago NEWvia mobile

We stayed in May 2017. We just loved this hotel: very relaxing, renovated facility, very pleasant stuff, first line, very cute beach! Yes it is time share hotel but it is up to you to go or not for their timeshare presentation. If you choose to go, you will get some very gifts, if no it is ok. Anyway you...

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Thank Oleg B
Yakima, Washington
Reviewed 5 days ago NEWvia mobile

Great time ... great service. Pool and pool bar fun and full of activities. Great happy hour specials at the pool. Wave pool and slide fun. Lazy river with a surprise mini wave section. Trams to get around the property convenient, easy to catch and very little wait.

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1Thank Scrapperjill
Rainier, Oregon
Reviewed 6 days ago NEW

People were great [ EXCEPT TIME SHARE PEOPLE ] food was great . good location beautiful property. You should avoid going to the sals presantion.It took away a day of our vacation.Plus we had a salesman that gave us a lot of bad info.Said this was our last chance,said Mayan Palace and Grand Mayan was sold out,Talked to a couple...

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Thank Gypseyblood
Seattle
Reviewed 1 week ago

We've stayed at the Mayan a number of times over the past few years, so we were very disappointed in this visit. It started at check-in, when they first put a hold against our credit card for 10,000 pesos, then charged for their $7 usd per person/ day resort fee in advance, which should have been $98 for 2 people....

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3Thank GNMS
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay with us. It is disappointing to learn that your experience was not satisfactory. We also wish to apologize for the events that you encountered during that time, where as you say there was mix of factors affecting the tranquility and happiness of...

Neillsville, Wisconsin, United States
Reviewed 1 week ago

This is the fourth Vidanta resort we have visited and it was probably our favorite, partly because we were fortunate enough to stay in the "honeymoon suite" on the fourth floor, which meant we had a room at the end of the hallway with views of the ocean on two sides. We also enjoyed the proximity of the resort to...

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1Thank Jim M
Fort Mill, South Carolina
Reviewed 1 week ago

Took our two sons and their families in March, 2017.. All enjoyed it immensely. The rooms are a bit dated, but they are working on improvements. Although water is too cool for swimming at this time, we enjoyed the beach and the services there. Food in the restaurant is ok, some very good, some just ok. The Friday night "Mayan...

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1Thank VinoSpicket
Colorado Springs, Colorado
Reviewed 2 weeks ago via mobile

Resort is very clean.... beautiful setting....Staff very kind and courteous... has shops on site....Restaurant available.... I ate lunch by the pool....Food was very good.... I had Philly cheese steak wrap.....We walked across the street to the marina daily..... great restaurants for breakfast lunch it dinner.... The bus comes just in front of resort on opposite side of street....We rode it...

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3Thank LiveLifeNow123
Northridge
Reviewed 3 weeks ago

When we booked this trip, we confirmed a king size bed and requested an ocean view. We arrived at noon and were told check in time was 5:00PM. We wasted the afternoon waiting for our room. When we got to our room, it was a room with 2 full size beds, and not the king as conformed. The next day,...

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1Thank Rudy S
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Guest: Thank you for providing your comments about your vacation at Mayan Palace. Please note that official check in time is at 5 pm. If rooms are available we are happy to provide earlier check in. Your commentary will be shared with our Front Desk staff as guest feedback is important to them, and ultimately is how we measure...

Bristol
Reviewed 4 weeks ago

We just returned from a weeks vacation . I cannot find one fault other than I would have liked a washer/ dryer in the room. The rooms were extremely clean. The grounds were very well groomed.. The location was beachfront and within walking distance to the marina. Food was very good. 2 for 1 drinks ...wonderful 😆. The staff was...

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2Thank Joanne H
Brampton, Ontario, Canada
Reviewed 4 weeks ago

We normally vacation in Cuba, however, we decided that this year we would try Mexico. It was a great decision. Had a good flight with West Jet, however, once we landed, we were bombarded by Time Share people. We arrived at Mayan Palace and immediately loved the resort...from the bellboy to the reception staff. Were greeted by Rafael who took...

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1Thank Karl L

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Mayan Palace Puerto Vallarta

Address: Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $138 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayan Palace Puerto Vallarta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Mayan Palace Puerto Vallarta Hotel Puerto Vallarta
Wyndham Puerto Vallarta
Puerto Vallarta Mayan Palace
Mayan Puerto Vallarta
Hotel Style:
#18 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Puerto Vallarta staff and other travellers.
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Questions? Get answers from Mayan Palace Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room and great view, will definitely be goin back, but will not take the "OWNER UP DATE " tour”
Gypseyblood, 24 May 2017 | Read review
“If you're willing to go through a sales promotion for a couple of hours, that may or may not improve your chances.”
GNMS, 22 May 2017 | Read review
“If you can get one of the honeymoon suites do it!”
  • Great views from the honeymoon suite.
  • Watching a cruiser come into the marina.
JimM469, 19 May 2017 | Read review
“Ask for rooms not on the street side.”
VinoSpicket, 19 May 2017 | Read review
“Try for a room in the main structure.”
KarlL84, 1 May 2017 | Read review
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