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All staff and employees were very kind, helpful and always had smiles! The Hiram stay was fabulous and we were very surprised on how clean everything was and our room was wonderful. We had a view of the golf course and it was beautiful.
everything is perfect , the rooms are awesome, the whole complex is amazing , the people that works there are really kind, the staff of the pool are awesome
the only thing you must improve is the transportation in the resort.
The room, the food in the restaurant, the grounds, the pool are all excellent
The staff, with the exception of the marketing staff, were very nice, very friendly and very accomadating.
We were there using our RCI Exchange Points. Immediately upon arrival and during check...More
Mayan Palace in Puerto Vallarta was amazing,
We went through bookvip and everything was real smooth and easy,
Check in was good and fast our room was on the first floor view of the marina, nice room clean and fresh,
Property was clean and manacured...More
This is the second time our family has traveled to the Mayan Palace, and once again we had a wonderful vacation. The grounds of the hotel are beautifully maintained and all of the staff are friendly and courteous. The units are spacious and the maids...More
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very... More
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very expensive.