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08/10/2017 09/10/2017
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    Mayan Palace Puerto Vallarta

    Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
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    08/10/2017 09/10/2017
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    Traveller (628)
    Room & Suite (222)
    Pool & Beach (184)
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    Overview
    • Excellent38%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible7%
    Travellers talk about
    “rci points” (8 reviews)
    “main building” (35 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Sheraton Buganvilias Resort & Convention Center
    3,709 reviews
    #29 of 123 hotels in Puerto Vallarta
     
    Casa Velas
    1,574 reviews
    #2 of 123 hotels in Puerto Vallarta
     
    Velas Vallarta
    3,722 reviews
    #4 of 123 hotels in Puerto Vallarta
     
    Sunset Plaza Beach Resort & Spa
    3,221 reviews
    #5 of 123 hotels in Puerto Vallarta
     
    Write a Review
    Reviews (906)
    There are newer reviews for Mayan Palace Puerto Vallarta
    See the most recent reviews
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    331 - 335 of 800 reviews

    Reviewed 13 April 2015

    We spent 8 days in this beautiful property. Arrived on the last flight into PV and check-in at midnight was extremely sloooowww. The beach is ok if you don't mind grayish water. Definitely not blue like the Caribbean or Hawaii. We had jellyfish on our...More

    Thank gianao
    Response from Socialmediamanager1, Manager at Mayan Palace Puerto VallartaResponded 14 May 2015

    Dear gianao : Thank you for providing your comments about your vacation at Mayan Palace . We are pleased to learn our pool bar staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We...More

    Reviewed 13 April 2015

    We stayed at the Mayan Palace for a week Fri/Fri. Family of five with kids 11-16. We had a two bedroom suite. The week was a very good value. The resort is small for a Mayan, with only two buildings. One main pool area and...More

    4  Thank Stony-Laker
    Response from Socialmediamanager1, Manager at Mayan Palace Puerto VallartaResponded 14 May 2015

    Dear Stony-Laker : Thank you for providing your comments about your vacation at Mayan Palace. We are pleased to learn our staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy...More

    Reviewed 12 April 2015

    Was booked for a week, stayed one night... The name of the game is "bait & switch"! Booked in through RCI of which I'm a Platinum member. Upon arrival, we were given a ground floor ZERO view unit, as I started to inquire about another/better...More

    8  Thank TooRed51
    Response from Socialmediamanager1, Manager at Mayan Palace Puerto VallartaResponded 13 May 2015

    Dear TooRed51 : Thank you for choosing Mayan Palace for your vacation and for sharing your review with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. All the same, we are...More

    Reviewed 31 March 2015

    We visited the Mayan Palace in March and, upon arrival, were asked if we'd like to participate in the 'update' breakfast the next morning - this took place prior to being assigned a room. We said no as our last experience at the Grand Mayan...More

    7  Thank DennyS54
    Response from Socialmediamanager1, Manager at Mayan Palace Puerto VallartaResponded 14 May 2015

    Dear DennyS54 : We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are shocked to learn about the inconveniences experienced during your visit. Moreover, the highly exceptional occurrence you have mentioned will be...More

    Reviewed 29 March 2015

    This is a pretty nice hotel although a bit dated, very close to the marina and surrounding shops and restaurants. The staff was friendly and attentive. A few things require attention from hotel management: the paid wifi offered is absolutely terrible. Do not pay for...More

    4  Thank woozel
    Sheraton Buganvilias Resort & Convention Center
    3,709 reviews
    #29 of 123 hotels in Puerto Vallarta
     
    Casa Velas
    1,574 reviews
    #2 of 123 hotels in Puerto Vallarta
     
    Velas Vallarta
    3,722 reviews
    #4 of 123 hotels in Puerto Vallarta
     
    Sunset Plaza Beach Resort & Spa
    3,221 reviews
    #5 of 123 hotels in Puerto Vallarta
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$100 - US$350 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 179
    • Reservation Options
    • TripAdvisor is proud to partner with TripOnline SA so you can book your Mayan Palace Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Mayan Palace Puerto Vallarta Hotel Puerto Vallarta ,
    • Wyndham Puerto Vallarta ,
    • Puerto Vallarta Mayan Palace ,
    • Mayan Puerto Vallarta
    Add Photo Photos
    Traveller (628)
    Room & Suite (222)
    Pool & Beach (184)
    Dining (78)
    Hotel & Grounds (409)
    Bathroom (5)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
    Nearby
    Sunset Plaza Beach Resort & Spa
    3,221 reviews
    3.23 km away
     
    Velas Vallarta
    3,722 reviews
    1.08 km away
     
    Sheraton Buganvilias Resort & Convention Center
    3,709 reviews
    4.13 km away
     
    Casa Velas
    1,574 reviews
    1.07 km away
     
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    Ask a question
    Questions & Answers
    Bigwow22
    9 September 2017|
    AnswerShow all 5 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Mira M
    24 August 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446
    0
    Votes
    Google Translation
    Buzzycalgary
    22 August 2017|
    AnswerShow all 4 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446
    0
    Votes
    Google Translation
    Room Tips
    "I stayed in a Junior Suite which thoroughly accommodated two adults and two children."
    Read review
    "The 2 bdrm units - have kitchen between the two bdrms, 1 bdrm units include the kitchen, the studios are..."
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    "Left in room for maid. Tipped maids at arrival & departure using Google tipping guidelines..great..."
    Read review
    "Rooms are nice, you are better of requesting a room in the main building with an ocean view. The other..."
    Read review
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