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Hilton Puerto Vallarta Resort

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Hilton Puerto Vallarta Resort
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2,142 Reviews from our TripAdvisor Community

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Showing 1,462: English reviews
Aurora, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

You get what you pay for. I originally had a standard room and had no view what so ever, I decided to upgrade to a suite and it was so much better, totally worth paying extra. The downside was that they charged me before moving to the new room and when it was time to move the room was not... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank AlonsoV1
Denver, Colorado
Level Contributor
3 reviews
Reviewed yesterday NEW

The service is amazing. The property needs a lot of attention. Leadership needs to create a check list system for each department to ensure the property is in tip top shape. We love the value that this hotel brings us, but will struggle with returning. We brought 4 additional guests this visit and we have all decided to try a... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank CastleRockDad
Lafayette CA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW

We aren't luxury hotel folks. We chose this hotel because of its proximity to downtown PV and because it had a beach. Usually, we stay in Cabo San Lucas. Overall, this hotel was not top of the line. We chose an all-inclusive option for ease (with 2 boys, that's important). The food quality is not great. That said, it's very... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wolfjack_Lafayette
Golden, CO
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 days ago NEW

My husband, son and I stayed at this property over Thanksgiving week. My husband is Hilton Honors and made the reservation several months in advance. We were celebrating our 25th anniversary and my husband added an additional night on the front end, and to make sure all would go smoothly, my husband contacted the hotel. Paola wrote back, assuring my... More 

Helpful?
Thank Limbogolden
Seattle
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We travel many times a year, and was more than pleased on both the hotel and the above excellence staff Location with the beach and pools so close together, was an experience we were not expecting. the family and I have agreed to spend next year here. We usually spend several weeks, at different times in Hawaii. This location, time... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank williamorionc
West Hollywood, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

My girlfriend and I just arrived to The resort and while it is beautiful we have been hassled non stop by local vendors while laying out on the lounge chairs on the beach. I go to a lot of resorts and I totally get that this is a part of the local economy but the resorts put ropes up for... More 

Helpful?
Thank Coco O
Reviewed 2 days ago NEW

The grounds, the people, the view - I can't say enough. 5 star all the way. But for an all inclusive resort - that's what is lacking. Restaurant's brunch had no variety, same stuff every day. The 2 nice restaurants were great but only open 6-10pm. Drinks in the room were non existent. Had to pay full adult prices for... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cary F
Gilberts, Illinois
2 reviews
Reviewed 3 days ago NEW via mobile

Not the experience we expected from a Hilton hotel. Food: My wife and I moved to Hilton after spending 7 days at the Westin Puerto Vallarta. We had ate both at the Westin, Club Regina, and street food, all without getting sick. Unfortunately, with our first meal at the Hilton came persistent stomach issues requiring medical treatment. After falling ill... More 

Helpful?
Thank jman02
Glendale, California
1 review
Reviewed 3 days ago NEW

For the price we paid not good. Would not stay here a second time. Most staff didnt speak english. Took 45 mins to order room service because they couldnt understand us. We were a group of 18 people so we needed everything in big quantities most staff gave us a hard time on that. Food was not good especially for... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sevak S
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Sevak S First of all I want to thank you for selecting us to enjoy your holiday with your family Also we thank you for taking your time to share you opinion. We appreciate your feedback and your comments will be use to improve every aspect as mentioned. We are very sorry to learn that base on your experience... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

Our family vacation included 2 adults and 2 children. ARRIVAL: The hotel was very helpful by telling us to bypass the Timeshare folks located near the exit, however we had no idea who they were until we starting talking to them. They started off by saying our car was late and they wanted to show us a few places that... More 

Helpful?
Thank LaKeshia T

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more   less 

Additional Information about Hilton Puerto Vallarta Resort

Address: Ave De Las Garzas 136 | Zona Hotelera, Puerto Vallarta 48333, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $283 - $916 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Puerto Vallarta Resort 4.5*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, BookIt.com, Cancelon, Hotels.com, Expedia, Travelocity, Odigeo and Jetsetter so you can book your Hilton Puerto Vallarta Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#17 Family Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#20 Luxury Hotel in Puerto Vallarta
#23 Romantic Hotel in Puerto Vallarta
#25 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Puerto Vallarta Resort staff and other travellers.
268 questions
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Questions? Get answers from Hilton Puerto Vallarta Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Obviously, the rooms with an ocean view are best. HIgher floors have great sunset views, and the pirate ship that comes by every night..”
 of 5 bubbles JerryBothell, 25 Nov 2016 | Read review
“If you require the ocean view you are going to pay more”
 of 5 bubbles mitchellfamily2016, 22 Nov 2016 | Read review
“upper floors have the best ocean view”
  • Balcony in our room 8th floor
 of 5 bubbles IvanDLeonSr, 19 Nov 2016 | Read review
“Stay on the 8th floor- great views”
  • 8th floor view
 of 5 bubbles CLCtravel, 16 Nov 2016 | Read review
“Limited amount of good view rooms so I can't say.”
 of 5 bubbles JimG10-21, 14 Nov 2016 | Read review
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