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Hilton Puerto Vallarta Resort

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Hilton Puerto Vallarta Resort
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2,434 Reviews from our TripAdvisor Community

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Seattle, Washington
Reviewed yesterday NEW

Do not ever stay here. They have bed begs (I have pictures). They have a ton of stains on their sheets (I have pictures). The elevator has broken wood on the floor (safety hazard as it almost hit my fiancé in the face when we stepped in). The hotel manager did not care when I filed a complaint.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank stepfonh2017
Banning, California
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We came to celebrate my wife's birthday on March 19th. Liset & Paola (Hilton Honors Rep). made sure our needs were met. Each day at each restaurant my wife had someone sing " Las Mananitas" birthday song in Spanish. The staff remembered us and gave us personal service. I want the management to know that Ivan Leon went out of...

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2Thank RamonSalcido
About Hotel's Favourite Review
Oakland, California
Reviewed 2 days ago NEW

My husband, kids and I, along with both grandmothers, and another family, had an amazing one week stay in Puerto Vallarta at this hotel. We often stay at Hilton properties and this is one of their first all-inclusive hotels in MX, we have heard. We were impressed by the layout, the atmosphere, the cleanliness, the amazing staff and consistently excellent...

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Thank anjaliatal
Omaha
Reviewed 2 days ago NEW

We loved it. Food was great and my 13 and 12 year old kept busy. Very very clean resort. The rooms were great. The basketball hoop in the pool felt my kids busy also. We would totally go back there. Great location close to the marina to activities.

Review collected in partnership with Hilton Hotels & Resorts
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Thank jonis476
Gwent
Reviewed 2 days ago NEWvia mobile

My reviews are short and sweet, so here goes:- POSITIVES Every restaurant including the French is part of all inclusive. Every alcoholic beverage is part of all inclusive except champagne, even top brands like smirnoff. The dress code for restaurants are not strict, so don't worry. Never had a bad meal here, food is fantastic. All drinks have generous shots...

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1Thank jamiebrynmawr
West Des Moines, Iowa
Reviewed 2 days ago NEWvia mobile

We are just finishing up our stay today. Small resort was nice for a change, nothing seemed too crowded. My only real complaint was checking in on the app with my arrival time at 3pm and upon arrival my room still wasn't ready. I had preselected the room and time so that was frustrating as we were ready to get...

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Thank ellenatiowa
Rocklin, United States
Reviewed 2 days ago NEW

This Hilton is in a great location very close to the airport and downtown. The staff is very attentive and the level of service for food and beverage whether in the restaurants or poolside is fantastic. Great service and very clean and nice rooms. Highly recommend this if you are looking for a worry free, all inclusive experience.

Review collected in partnership with Hilton Hotels & Resorts
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Thank kevinmV5698OV
Reviewed 3 days ago NEWvia mobile

To escape the rainy Oregon winter and the craziness in our lives, a friend and I chose to escape to the Hilton Puerto Vallarta Resort for the weekend using my Hilton points. What a wonderful decision. I was able to upgrade to a room with full ocean view for $20/night because of Hilton status. The beach was beautiful, the pools...

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Thank HermanW
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Herman W First thank you for selecting Hilton Puerto Vallarta Resort hotel for your recent stay and for taking your time to share your opinion about our service and facilities. We appreciate your comments and we are happy to learn we have done something to offer you an excellent experience when our Chef prepared some specials for your taste....

San Diego, California, United States
Reviewed 4 days ago NEW

I had a great stay. The resort is nice and clean. The staff were incredibly nice. I actually liked it enough to extend my stay. My Diamond tier was recognized, and given a nice mini suite with an ocean view, The food was also very good. Try the French Resturant. Its not part of the all inclusive, but it was...

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Thank Nathan B
Arizona
Reviewed 4 days ago NEW

My husband and I stayed in this resort for 6 days in October 2016. He is a Hilton member, so that is one of the reasons we chose this hotel. It was during the slow season, so that was perfect, as everything was empty and we had the beach pretty much to ourselves. The property is beautiful, modern (they have...

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1Thank cafsedona
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Cafsedona First I want to thank you for selecting Hilton Puerto Vallarta Resort hotel for your recent stay and for taking your time to share your opinion. We appreciate very much your feedback and excellent comments for our staff, facilities and service. We are very sorry to learn you was not very happy with the lay out of our...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more   less 

Additional Information about Hilton Puerto Vallarta Resort

Address: Ave De Las Garzas 136 | Zona Hotelera, Puerto Vallarta 48333, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $278 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Puerto Vallarta Resort 4.5*
Number of rooms: 259
Reservation Options:
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Hotel Style:
#17 Family Hotel in Puerto Vallarta
#20 Spa Hotel in Puerto Vallarta
#21 Luxury Hotel in Puerto Vallarta
#23 Romantic Hotel in Puerto Vallarta
#27 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Puerto Vallarta Resort staff and other travellers.
319 questions
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Seattle, Washington

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Questions? Get answers from Hilton Puerto Vallarta Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors are probably quieter as the lobby has concerts most evenings. Quiet hours appear to start at 11.”
anjaliatal, 21 Apr 2017 | Read review
“High floor. ocean view”
nathanb410, 19 Apr 2017 | Read review
“Rooms that are on the main building are great! Building that belongs to the lobbie.”
cafsedona, 19 Apr 2017 | Read review
“higher floors ocean view (I would say 5 and above).”
manzar, 19 Apr 2017 | Read review
“Ocean View is a must.”
gabillo, 18 Apr 2017 | Read review
5 of 5