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Park Royal Puerto Vallarta

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Park Royal Puerto Vallarta
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820 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Reviewed 2 days ago NEW

We returned last week from our trip to Puerto Vallarta and stay at the Park Royal. Had a great time and would definitely return to this establishment. The staff and the location make this hotel nearly perfect. Granted the facility needs some updating but it is my understanding that renovation is currently underway. It is not an American hotel and...

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Thank James M
Roscoe, Illinois
Reviewed 3 days ago NEW

No watersports proviced. No entertainment. Nothing to do. Staff was wonderful, however, and the location is beautiful. Away from the bustling town, so you need to take a cab or bus everywhere. They are readily available, however.

Review collected in partnership with this hotel
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Thank suede55
Pacifica, California
Reviewed 4 days ago NEW

This place is just the pits. From the non working elevators, to the ice cold pool, lackluster, dirty rooms, poor food quality and not enough choices, no convenient store, absolutely no entertainment (it's a ghost town after 8 p.m.), no snorkeling, no tennis (although there's a court without a net), no kayaking, no NOTHING! Food made me sick with the...

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Thank AlliBalli44
Urbana, Missouri
Reviewed 6 days ago NEW

1) There is NO steak house which is listed on their website. 2) There is NO snorkeling and kayaking available for guests, which is clearly listed on their website! And even told me they have a lot of trouble with guests expecting that, uh yeah! 3) We got food poisoning the first day there. 4) Reserved a king bed with...

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Thank kjdavis1
Denver, Colorado
Reviewed 1 week ago NEW

We have been going to PV for 20 + years. The last several of which we have stayed at what was the Presidente`Hotel, which became the Best Western, and is now Park Royal. We were saddened at how the Best Western had let the place deteriorate, but heartened that Park Royal is determined to get it back to the pristine...

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Thank Sean M
Puerto Vallarta, Mexico
Reviewed 1 week ago

OMG, OMG, OMG I've written before regarding this matter. Well early evening the Park Royal Hotel next to Las Penas Condo dumped an UNBELIEVABLE amount of sewage streaming onto the beach and into the ocean. They probably didn't think anyone was watching....the waves are crashing right up to the wall of the resort and our adjoining wall. This by far...

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2Thank wswystun
Boulder, Colorado
Reviewed 1 week ago

We had a great family vacation at this resort. the location was excellent, with its own private beach. we were able to swim 6 out of seven days. ( waves were too high one day) the rooms were clean the staff was great . Alfredo with concierge really helped us . Jose and Celio with activities were great . The...

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Thank whandsinc
Winnipeg, Canada
Reviewed 1 week ago

The staff are friendly and efficient. The building, pool, beach and food are all good but unless you are a local you will be sick for 3 days! We were both very ill for 3 days and found out that over the 3 weeks we were there, 80 people were sick. One other issue, the hotel is dumping sewage into...

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1Thank flagguy29
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Flagguy, Let us thank you in the first place for staying at Park Royal Puerto Vallarta. It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible and it is gratifying to know that we succeeded. About your comment that you were sick, we made...

Monterrey, Mexico
Reviewed 2 weeks ago

Mainly a great place for price, need to improve on housekeeping but ok in general. Great attitude and friendly staff. Kind of far from the downtown area, which is great if you're looking for a quiet and nice place. The beach area is pretty nice, compare with others in town. The fountain at the entrance is loud, so consider it...

Review collected in partnership with this hotel
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Thank bbgarcia76_
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear BBGarcia, Thank you for your stay at Park Royal Puerto Vallarta and for such a positive review. It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible and it is gratifying to know that we succeeded. It is thanks to comments like yours that...

Lake Worth, Florida
Reviewed 2 weeks ago

The staff at this hotel made our stay very enjoyable. The downsides were the small beach,altough very private and lovely, we like to beach walk and this was not possible. It is a short bus ride into old PV which was full of restaurants and a great promenade. We both had bouts of tummy upset as did several other guests....

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Thank Barb p
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Barb, First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays and for the time taken to share your experience. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. On...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Park Royal Puerto Vallarta

Address: Carretera Barra de Navidad KM 8.5, Puerto Vallarta 48390, Mexico (Formerly BEST WESTERN PLUS Suites Puerto Vallarta)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $176 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Puerto Vallarta 3.5*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#34 Spa Hotel in Puerto Vallarta
#54 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Puerto Vallarta staff and other travellers.
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Questions? Get answers from Park Royal Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good luck!”
 of 5 bubbles kjdavis1, 22 Feb 2017 | Read review
“The top floor has been remodeled. The rest are scheduled to be soon...”
 of 5 bubbles , 21 Feb 2017 | Read review
“All rooms face the ocean”
 of 5 bubbles barbp495, 12 Feb 2017 | Read review
“Junior Suite room 1011. Excellent.”
 of 5 bubbles karenrebel, 12 Jan 2017 | Read review
“don't go with kids - there is nothing in the area for them to do”
 of 5 bubbles Bill-Vancouver, 7 Sep 2016 | Read review
5 of 5