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Costa Sur Resort & Spa

1,565 reviews
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Traveller (870)
Room & Suite (350)
Pool & Beach (254)
Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“private lagoon”(24 reviews)
“barefoot bar”(18 reviews)
“south tower”(25 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from Costa Sur Resort & Spa
Special Price: 15% + Breakfast Included
Hotel packages
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,565)Write a Review
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All reviewsprivate lagoonbarefoot barsouth towermini martstudio roomspool areajuan carlosroad noisesmall kitchenactivities directorminute bus ridetime sharedaily maid serviceocean frontsound of the wavespool volleyballan older hotel
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21 - 25 of 989 reviews
Reviewed 3 weeks ago via mobile

The wedding was BEAUTIFUL! However the hotel was okay. The food isn’t that great. This place is very very old school. If you’re younger than 35, stay somewhere else. The only thing that made it bearable was the service. The waiters were very very kind...More

Thank Adriana G
Response from GerardoVta, Director General at Costa Sur Resort & SpaResponded 2 weeks ago

Dear Adriana thank you for having taken the time to comment on your recent stay at our Costa Sur. It is a fact that during the winter months our guests are a bit older than 35, but we are sure our resort caters to all...More

Reviewed 4 weeks ago

My husband and I stayed here for two weeks. Let me say - our first impression of the room was that it was clean, a little dated, but amazing view. Our disappointment was that the internet was not functioning and we were half vacationing and...More

1  Thank Anita V
Response from GerardoVta, Director General at Costa Sur Resort & SpaResponded 2 weeks ago

Dear Anita thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very gladd to see we were able to satisfy ypour expectations and that the vacation experience was very successful overall. Our staff has...More

Reviewed 4 weeks ago

The Resort is getting quite old, original furniture, appliances, etc., Previous owner(s) did little to nothing to their Timeshare owners who bought 25-30 years ago. But the owners continue going back every year because of nostalgia and seeing friends for life. The amazing thing is...More

Review collected in partnership with this hotel
1  Thank glennvail51
Response from GerardoVta, Director General at Costa Sur Resort & SpaResponded 3 weeks ago

Dear Guest thank you for the time taken in commenting about your recent stay at our Costa Sur. Your review is pretty accurate and it is a fact we are alloting the necessary monies to the renovation project, in order to upgrade our rooms and...More

Reviewed 4 weeks ago

Beautiful location. Courteous helpful staff. Great food. Great drinks. Good elevators. Spectacular entertainment! I would certainly recommend Costa Sur Resort and Spa to my friends or anyone planning a trip to Puerto Vallarta!More

Review collected in partnership with this hotel
1  Thank edwardpK319KA
Response from GerardoVta, Director General at Costa Sur Resort & SpaResponded 3 weeks ago

Dear Guest thanks a lot for this very nice review concerning your recent stay at our Costa Sur. We are very glad we were able to deliver this kind of experience and that we totally satisfied your expectaitons. We thank you once again and hope...More

Reviewed 18 January 2018 via mobile

My husband and I stayed 1 week at Costa Sur Resort and Spa. Great superior studio, oceanfront. Quiet resort with super staff. A couple items were not working or missing from the kitchenette and they tended to it asap. A nice relaxed location but fun,...More

Thank IndyBacsi
Response from GerardoVta, Director General at Costa Sur Resort & SpaResponded 3 weeks ago

Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad to see that we were able to satisfy your expectations, as well as for having delivered this successful vacation experience. We...More

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134567198
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$87 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#25 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#25 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (870)
Room & Suite (350)
Pool & Beach (254)
Dining (91)
Amenities (23)
Family and Play Areas (10)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
abbytwo
8 February 2018|
AnswerShow all 5 answers
Response from Pamela L | Reviewed this property |
Yes
0
Votes
Amanda A
10 January 2018|
AnswerShow all 6 answers
Response from GerardoVta | Property representative |
Dear Amanda you can send us an e-mail through our web page (we are not allowed to give you an e-mail address) confirming your flight number, date and arrival time, number of persons to be picked up and Verónica will be more... More
0
Votes
Google Translation
Ronald B
7 December 2017|
Answer
Response from margaretl301 | Reviewed this property |
You can call an Uber. Otherwise, walk across the street (go over the skybridge) and catch a taxi across from the airport. Those taxis are half the price of a taxi that is at the airport. If you have a lot of baggage... More
0
Votes
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Room Tips
"north tower, deluxe ocean suite, most rooms look out over the ocean..."
Read review
"We could have used a bit more light. This is simply because most older people do not see as well as younger..."
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"All the rooms have an ocean view, so they're all fine."
Read review
"Every room has an ocean view. It's just one of the reasons we love it here!"
Read review
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