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Costa Sur Resort & Spa

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Costa Sur Resort & Spa
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1,296 Reviews from our TripAdvisor Community

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Showing 853: English reviews
Apple Valley
Reviewed 24 October 2015

Your room could not be more of an ocean view than what you get here, look out the window and it's nothing but water, and if it's high tide, you can look down and see nothing but water also (only bad thing is that there is no beach when it's high tide, so the stairs leading to the beach from...

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Helpful?
1Thank Susieqa
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for your great comments about your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectatrions, as well as for having been able to provide a great vacation experience. We will make sure to let our staff know about the way they provided their service, as positive...

Reviewed 23 October 2015

We visit annually and continue to love this place! The staff make the place number one! We love both Juan's at the entrance. The activity staff is number one as well. They keep us all entertained all week. Veronica in member services is always helpful. They did institute a new rule that you have to wash your own dishes or...

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1Thank Cindy J
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Cindy thank you very much for taking the time to comment on your recent stay at our Costa Sur. It is a pleasure to know that we have been able to satisfy your expectations year after year and that our staff has proudly represented us. We will make sure to let all mentionned in your comments know about your...

Vallejo, California
Reviewed 19 October 2015

We had an amazingly relaxing one week stay here in September 2015. The resort pleasantly exceeded our expectations, our room was huge with a nice little kitchenette and amazing ocean views, the bed was comfortable and the room was kept spotlessly clean by the cleaning staff. The bathroom was a little dated but as long as it is clean we...

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1Thank Lisa L
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Lisa we want to thank you for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and deliver a great vacation experience through the services provided and the help of our staff. We will make sure to let them know, by way...

Seattle
Reviewed 16 October 2015

We discovered this as timeshare trade, and have enjoyed it every year. It's not fancy - it's not the Hilton or Marriott or Four Seasons. But our room is clean, has a small kitchen, and is built on the wall right above THE WATER - sunsets are glorious. It's not in the downtown or hotel zones, so its generally quieter...

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Helpful?
Thank ScottJefe
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Scott thank you very much for taking the time to comment on your past stay at our Costa Sur. It is a pleasure to know that we are now a favorite for your trips to Puerto Vallarta and we hope you will be returning many years more. We are glad to confirm that our staff is an important part...

Amarillo, Texas
Reviewed 2 October 2015 via mobile

This is my favorite hotel in puerto Vallarta. I've stayed all over the area and visited 30+ times. The entire staff is so helpful and all will go the extra mile for the guests. Arturo and the rest of the activity staff are simply the greatest! The only hotel that I returned to 10+ times.

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2Thank BelBHall
Gelseyf, Director of Sales at Costa Sur Resort & Spa, responded to this review

Dear guest, Thank you for kind words, they mean a lot to us and to future guests who are deciding on where to go next for their vacation. Thank you for your loyalty and for always choosing Costa Sur when traveling to Puerto Vallarta. See you soon!

Reviewed 29 September 2015 via mobile

Arrived to the hotel greeted by fresh beverages and a welcoming staff. Check-in & check-out were quick & easy. The rooms were very clean & the views were amazing. We ordered room service and enjoyed breakfast at the hotel. The food was flavorful & there was lots of variety. There is a private beach located just a few steps from...

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Thank jessica joelle C
Gelseyf, Director of Sales at Costa Sur Resort & Spa, responded to this review

Dear Jessica, We truly appreciate the time you took to share your experience with the rest of the Trip Advisor community. I will make sure to share your words with our staff in our next customer service meeting. We do hope you come back and visit us again soon! Thank you again,

Calgary, Canada
Reviewed 26 September 2015

We had an amazing vacation at Costa Sur. All the staff are excellent and especially, friendly. You won't go wrong with staying here. We had a one bedroom on the 9th floor corner unit and it was spectacular to see that beautiful ocean view everyday. The bed was excellent and very comfortable. The fact that you can choose which days...

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1Thank melymo
Gelseyf, Director of Sales at Costa Sur Resort & Spa, responded to this review

Dear Melody, Thank you so much for your kind review. I will make sure to share it with the rest of our staff. We hope you come back to visit us again really soon! Have a great day!

Reviewed 17 September 2015

This quaint, old Mexico flavored timeshare/ resort is delicious! It is south of the Zona Romantica area of town, not in "hotel city" on the north end of town. It has a welcoming, relaxing atmosphere and is a terrific place to unwind and enjoy the blue waters of the bay. The suites are very comfortable and VERY clean. The hotel...

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Helpful?
Thank RICHARD S
GerryNayarit, Director General at Costa Sur Resort & Spa, responded to this review

Dear Richard thank you much for taking the time to comment about your past stay at our Costa Sur. We are very glad to have been able to satisfy your expectations, as well as for having provided a relaxing and successful vacation experience, through the service and attention of our great staff, probably THE most important part of this experience....

Reviewed 15 September 2015

I honestly don't know where I begin. I have been attending this resort as a time share owner for the past 5 years now. Many improvements have been made to the resorts from decor, electronics, beds, other accommodations, services, and above all service. This year I was in for a surprise as my favorite bar tender "Juan" was on a...

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1Thank Trevor K
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Trevor thank you very much for taking the time to comment on you recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations as well as provide a successful vacation experience ... one more time. We are sorry Juan was not here to greet you personally, but we know Fabiricio...

Hemet, California
Reviewed 10 September 2015

Located in a great place south of town on the beach. All rooms ocean front with maid service every day, small kitchen with all equipment, terrific ocean views. Wonderful staff and service!! Has it own lagoon for snorkeling, two pools and a great restaurant.

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2Thank Glenn C
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Glenn thank you very much for taking the time to comment on your past stay at our Costa Sur. We are very glad to know that we were able to satisfy your expectations and that the vacation experience provided was a succesful one. Our staff is an important part of this experience and we are proud they have shown...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Free Internet
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $117 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Travelocity, Hotels.com, Hotwire, Cancelon, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Costa Sur Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#22 Spa Hotel in Puerto Vallarta
#29 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
84 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great ocean views from the rooms.”
Erich13071, 26 Apr 2017 | Read review
“We are on the 5th floor and it works out great. All have an ocean view.”
432PaulR, 19 Apr 2017 | Read review
“Rooms are large and comfortable, though the older rooms (my favorite) are not modern or luxurious. The rooms on the 2 top floors in the south building can have a lot of road noise during the day and sometimes during the night. I also suggest bringing water shoes, for the beach can be full of uncomfortable pebbles. Walking out into the water can be difficult without them.”
prhooker, 13 Apr 2017 | Read review
“Try to get a room below the lobby level so you're not bothered by the highway noise all night.”
wildwoodgal, 12 Apr 2017 | Read review
“We enjoy the studio rooms in the North tower. Each has a private balcony with a sweeping view of Banderas Bay.”
  • Sunset over the bay.
  • Lagoon and view looking south.
  • The swimming lagoon
SunniBWR, 11 Apr 2017 | Read review
5 of 5