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Casa Sun & Moon

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Traveller (71)
Room & Suite (40)
Pool & Beach (23)
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Overview
  • Excellent22%
  • Very good41%
  • Average19%
  • Poor7%
  • Terrible11%
Travellers talk about
“larger pool”(2 reviews)
“calle adelita”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Restaurant
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (71)
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21 - 25 of 45 reviews
Reviewed 26 February 2014

we usually stay at the Irma but it was booked so opted for this hotel. each unit has excess to kitchen facilities either in the room or just outside. rooms are large and face the city. it is right next to the Irma so you...More

1  Thank MnTreker
Response from hotelcasasunandmoon, Gerente at Casa Sun & MoonResponded 9 June 2014

Than you for your visit ¡¡ We appreciate your comments and hope to see you soon in your house on the beach¡

Reviewed 20 February 2014

Not only is it old and rundown and totally misleading from the website photos, it has a strong odour of mould and damp. We viewed 4 rooms, 2 of them we double beds rooms no view($85), one was a suite with balcony kitchenette ($175), finally...More

1  Thank allmaple
Response from hotelcasasunandmoon, Gerente at Casa Sun & MoonResponded 9 June 2014

Our apologize for the inconvenience, we truly appreciate your feedback and we are working on it to provide a better stay, we hope to have the opportunity to have your visit again in this your home on the beach.

Reviewed 30 December 2013

What a nice place this is! The rooms and building itself are a bit outdated, but everything is clean. We stayed in the Starlight room - third floor, master suite with a terrace. The room is your bedroom and bathroom with a small closet area,...More

2  Thank SweetSusy
Response from hotelcasasunandmoon, Gerente at Casa Sun & MoonResponded 9 June 2014

Thanks for your visit and comments ¡ We  Hope to see you soon ¡¡¡

Reviewed 2 April 2013

Badly in need of a major remodel. I can't believe what they charge for a room. I'd have given it a poor were it not for the views and location. Didn't respond to my email when I tried to verify I had a reservation, since...More

2  Thank bald0neNebraska
Reviewed 18 March 2013

We stayed 11 days at this hotel. Carlos and Augustino (front desk) were very personable and spoke great English! We were in a king-suite. Large room and well equipped. Great water pressure & always had hot water. The hotel gardens, pool, & poolside restrooms are...More

1  Thank tiarosa
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Most Booked Properties in Zihuatanejo
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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Details
Price range
US$41 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette
Details
Price range
US$41 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette
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Traveller (71)
Room & Suite (40)
Pool & Beach (23)
Dining (13)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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cubby2000
16 February 2017|
Answer
Response from HotelZihuaCaracol | Property representative |
Hello, Unfortunately for state policies no establishment should allow smoking inside its facilities, only outside of these, We have an ashtray outside our hotel, where you can smoke. Thank You.
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Kris S
5 March 2015|
Answer
Response from Pepe S | Property representative |
Sorry no bathtubs but we have jacuzzys overlooking Zihuatanejo's bay in some rooms
0
Votes
Google Translation
barblill2015
3 March 2015|
AnswerShow all 2 answers
Response from hotelcasasunandmoon | Property representative |
Hola¡ We are at only 20 minutes by car from the airport, and there are taxis to rent the transportation to the Hotel all the time. Hope to see you soon¡
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Room Tips
"Choose a room and ask to change if needed"
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"I prefer the second or third floor as it is more quiet and you do not get the noise from the pool in the..."
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"With just about all rooms you have to leave the room to enjoy the ocean view, booking sites are deceitful..."
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"Suites were nice."
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