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27/08/2017 28/08/2017
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    Viceroy Zihuatanejo

    Calle Escenica La Ropa s/n, Zihuatanejo 40895, Mexico
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    US$489
    US$462
    Great Deal
    US$489
    Traveller (786)
    Room & Suite (294)
    Pool & Beach (211)
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    Overview
    • Excellent75%
    • Very good16%
    • Average4%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “lagoon suite” (119 reviews)
    “villa del sol” (75 reviews)
    “la marea” (30 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Viceroy Zihuatanejo
    Hotel deals
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    La Casa Que Canta
    549 reviews
    #2 of 78 hotels in Zihuatanejo
     
    Aura del Mar Hotel
    546 reviews
    #1 of 78 hotels in Zihuatanejo
     
    Las Brisas Ixtapa
    2,293 reviews
    #7 of 22 hotels in Ixtapa
     
    Embarc Zihuatanejo
    518 reviews
    #11 of 78 hotels in Zihuatanejo
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (778)
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    1 - 5 of 681 reviews

    Reviewed 3 weeks ago via mobile

    We left the Viceroy with an immense regret of choosing this place as our honeymoon spot. Based on the reviews we were looking forward to a great service , paradisiac beaches and a good atmosphere. We were so wrong. 1. The hotel - We were...More

    1  Thank César S
    Response from Martin K, General Manager at Viceroy ZihuatanejoResponded 3 weeks ago

    Dear Cesar C, thank you for your comments and my apology that we were not able to meet your expectations. Please be aware that it is holiday season in Mexico where all beaches including the one in Ixtapa and Zihuatanejo are full of vacationers. Our...More

    Reviewed 2 July 2017

    Top to bottom grade A+ service. The staff were kind, and went above and beyond to accommodate all of our needs. Food was excellent. We stayed in BS5 and could'nt have been happier. Only thing that would be nice would be a coffee maker in...More

    1  Thank David M
    Response from Martin K, General Manager at Viceroy ZihuatanejoResponded 4 July 2017

    Dear Davi M, Thank you for your kind review , we very much appreciate your comments and are happy that you enjoyed your stay with us at the Viceroy on Playa La Ropa. Wishing you a wonderful summer, hoping that we are able to welcome...More

    Reviewed 1 July 2017

    When I found out I would be staying at the Viceroy next February, I realized I had neglected to share my experience there when my daughter treated my fiance' and I to a birthday dinner during our first visit to Zihua. The property is gorgeous,...More

    1  Thank Roni L
    Response from Martin K, General Manager at Viceroy ZihuatanejoResponded 3 July 2017

    Dear Roni L, thank you very much for your review, very much appreciated....We are looking forward to having you back soon here on Playa La Ropa. We are wishing you in the meantime a wonderful July 4th and a great summer.... Best

    Reviewed 13 June 2017

    This resort by far exceeded all expectations. From the moment we arrived the service was amazing. The staff members are incredibly professional, kind, and incredibly hardworking. They really go out of your way to make sure your stay is incredible. In particular, Marcos is an...More

    Thank Leila M
    Response from Martin K, General Manager at Viceroy ZihuatanejoResponded 14 June 2017

    Dear Leila M, thank you very much for sharing your experiences and highlighting some of our talented colleagues, they love to hear about our guests experiences. I would appreciate if you could call the hotel toll free 8669059560 for the Granola as we are not...More

    Reviewed 12 June 2017 via mobile

    This was truly a five star visit. First time to return since acquired by the Viceroy and i recommend that you just book a stay now! The room was perfect, and the staff so attentive. We were greeted by Edgar, who was available to accommodate...More

    Thank Iknowaustin
    Response from Martin K, General Manager at Viceroy ZihuatanejoResponded 14 June 2017

    Dear Iknowaustin, I very much appreciating your time in filling out this information about your experience with us, Israel, our gardener and the rest of our team. We certainly hope to be able to welcome you back soon...

    La Casa Que Canta
    549 reviews
    #2 of 78 hotels in Zihuatanejo
     
    Aura del Mar Hotel
    546 reviews
    #1 of 78 hotels in Zihuatanejo
     
    Las Brisas Ixtapa
    2,293 reviews
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    Embarc Zihuatanejo
    518 reviews
    #11 of 78 hotels in Zihuatanejo
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Meeting Rooms
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$362 - US$1,156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Zihuatanejo
    • #4 Top resorts Hotel in Zihuatanejo
    • #5 Luxury Hotel in Zihuatanejo
    • #5 On the Beach Hotel in Zihuatanejo
    • #8 Romantic Hotel in Zihuatanejo
    • #9 Family Hotel in Zihuatanejo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 46
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Expedia, Orbitz, Hotwire, Cancelon, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Viceroy Zihuatanejo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Zihuatanejo
    • Also Known As
    • The Tides Zihuatanejo Hotel Zihuatanejo ,
    • The Tides Hotel Zihuatanejo ,
    • The Tides Resort Zihuatanejo ,
    • Villa Del Sol Zihuatanejo ,
    • Tides Zihuatanejo
    Add Photo Photos
    Traveller (786)
    Room & Suite (294)
    Pool & Beach (211)
    Dining (135)
    Hotel & Grounds (391)
    Bathroom (3)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
    Playa la Ropa
    1,038 reviews
    .06 km away
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    342 reviews
    .96 km away
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    1.52 km away
    Ask a question
    Questions & Answers
    Jonathan K
    26 July 2017|
    AnswerShow all 4 answers
    Response from Martin K | Property representative |
    Dear Jonathan, yes there are some news about increased crime in Mexico; rest assured though that the tourism zone in Zihuatanejo has seen very Little of the same. Guest are still going out during the day or night, my... More
    0
    Votes
    Ali C
    29 March 2017|
    Answer
    Response from Martin K | Property representative |
    Dear Ali C, if you would provide us with your contact e-mail, we would be able to get in touch with you to provide you with our Vegan menú and show you our flexibility of having additional food prepared here on... More
    1
    Vote
    Christopher Q
    25 March 2017|
    AnswerShow all 2 answers
    Response from Martin K | Property representative |
    Christoph, can I assist you with your room selection here at the Viceroy? All Beach Suites are right on the Beach with gorgeous views, in addition we do have three 2nd floor Lagoon Suite which have partial ocean view, all... More
    1
    Vote
    Room Tips
    "LS6 is a great room!"
    Read review
    "BS 10 Awesome but Over bar. The waves are SO loud you didn't hear anything and they close at 11 and we..."
    Read review
    "You really can't go wrong with any of the suites. They are all beautiful and spacious."
    Read review
    "Perhaps up grade to an ocean front room for a special occasion"
    Read review
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