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Viceroy Zihuatanejo

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Viceroy Zihuatanejo
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762 Reviews from our TripAdvisor Community

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Reviewed 1 week ago

If you truly want an exceptional "vacation" look no further than the Viceroy. Small, intimate suite hotel with impeccable service on the best beach in Zihuatanejo. The service is outstanding, the location second to none and the bar tenders the best in Guerrero. La Ropa Beach is a fabulous spot for everything related to water sports. Close to "real Mexico"...

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Helpful?
1Thank Cburdett
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Cburdett, thank you very much for your review; we very much appreciate your detailed observations and agree with your comments. Playa La Ropa is a spectacular beach destination where we, at the Viceroy ,are able to cater to both family vacationers as well as couples. Location, location, location combined with sincere & personalized service.....we can not wait to have...

Reviewed 1 week ago

I don't have enough room to write about my love for this property. We just returned from a family spring break and it was my second visit to the Viceroy. The rooms are enormous, beautiful, clean and romantic. The beach area, palapas, and pools are the best in Zihua. It feels like you have the beach area to yourself even...

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Helpful?
1Thank Heidi Z
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Heidi Z, thank you foir your time in writing your comments, we are truly appreciating you as guest and are glad that you have had a wonderful time. Rest assured that we are continuing our resort enhancements in 2017, come back son and explore the changes.... Best

Houston, Texas
Reviewed 2 weeks ago via mobile

Everything in this resort is excellent. The location of the resort on this beautiful Ropa Beach on Zihuatanejo Bay, is hard to beat, the rooms and all the resort are extremely well kept and clean, the pay attention to all details to make sure their guest have the best possible experience, the staff of this resort is just lovely; Evidently...

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Helpful?
Thank capicce
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear capicce, Thank you very much for your review and your detailed observations. We very much appreciate your comments and will for sure share them with our team. We certainly hope to be able to welcome you back in the near future to our Little Paradise on Playa La Ropa. Saludos,

Seattle, Washington
Reviewed 3 weeks ago

We loved this place. Fantastic service. One of the best hotels I've stayed at. Anywhere Amazing food, always clean. Our suite was amazing. every evening we would watch the sunset from the restaurant. I really missed this place

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Helpful?
2Thank Marcos T
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Marcos T, we appreciate that you do already miss us....thank you for your time in writing this review, very much appreciated ! Sunny regards form Playa La Ropa

Minneapolis, Minnesota
Reviewed 3 weeks ago

The Viceroy Zihuatanejo has everything you'd want for a relaxing beach stay. We enjoyed the access to one of the best beaches around, 3 pools (the adult infinity pool is best of the 3), and the fact that it is a laid back town. Pros: Beach location, great service, clean rooms. I can't say anything bad about this place however...

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Helpful?
1Thank pacomcnacho
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear pacomcnacho, I appreciate your lengthy review of your experience in Zihuatanejo and your comments about our hotel as well as nearby dining options which certainly is one of the draws here on Playa La Ropa and in Zihuatanejo. Please let us know in case we can assist you with a reservation in the future, we are looking forward to...

Seattle, Washington
Reviewed 3 weeks ago

A lovely place with all the amenities. Very comfortable and beautiful. Make sure to reserve your palapa by 6:00 am to ensure you get your special spot. Food on the beach is great and service comes as soon as you raise your little flag. Make sure to bring your own sunscreen because the little store doesn't have much selection.

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Helpful?
Thank shelley b
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Shelley b, thank you for your review and your evaluation of our property and services. I hope to be able to welcome you back soon to Zihuatanejo and the Viceroy. Warm regards

Tennessee
Reviewed 3 weeks ago

Our family of four stayed in a Garden Suite for 5 days and found it delightful! Based on photos, we were expecting two bedrooms; the reality is two bedrooms (one very large), two spacious bathrooms, an enormous walk-in closet in the Master suite, a large living room, adequate kitchen (lots of counter space, sink & small refrigerator, no oven/stove) and...

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1Thank Codeedo
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Codeedo, thank you very much for your lengthy review; I do not only appreciate your detailing of the Garden Suite and of our service we are providing but as well about our location and the possibility to either walk to downtown and some of the higher end restaurants close by. I am glad that you have had a wonderful...

Reviewed 5 weeks ago via mobile

The Viceroy is an amazing balmy oasis on the quaint little beach of Playa La Ropa. A jewel of tropical luxury. The grounds are a gorgeous spread of fountains and botanical gardens. The beautiful restaurants are a few feet from the water. We ate extremely healthy food , often prepared customized to our requests. The service was first rate from...

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1Thank Sharon T
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Sharon & Ron, thank you for your time in filling out your review. We are so glad that you have had a wonderful time in our property: you truly have found some new amigos here on Playa La Ropa, come back soon to visit your new extended family in Mexico.... Martin

Chicago, Illinois
Reviewed 11 March 2017

From the minute you check in at the Viceroy's fabulous palapa lobby complete with soothing contemporary fountain and thoughtful reservationists until only minutes later when you have seen your room and headed to spectacular Playa La Ropa beach just steps away you will have already fallen in love with this special resort. Do enjoy the Mexican style furnishings, exploring the...

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Helpful?
1Thank epdeitr
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear epdeitr, thank you very much for your in depth review of our Little Paradise here on Playa La Ropa. Your sentiments about the location, the feel orf our property and the service are hitting the nail on the head. I appreciate your time in writing this review and certainly hope to be able to welcome you back soon Martin

Dallas, Texas
Reviewed 7 March 2017

Consulting Chef Max Kiperman has done a great job of transforming the La Marea menu. The best choices are locally sourced offerings such as grilled red snapper which were pulled out of the Pacific Ocean just a few hours prior to arriving on your dinner plate. He has also done wonders with the fresh salad offerings. .

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1Thank BigD5809
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear BigD5809, thank you for your nice notes about our restaurant and the menú changes we have executed with Chef Kiperman's help; with our focus on what the destination offers and is known for, wonderful freshly caught Marlin, Red Snapper, Tuna, Octopus and so much more, we are now offering the best seafood experience served right on the beach...., we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
La Marea
La Marea
Cuisines: Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Viceroy Zihuatanejo. 46 Guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican as well as Pacific Seafood cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more   less 

Additional Information about Viceroy Zihuatanejo

Address: Calle Playa La Ropa s/n, Zihuatanejo 40895, Mexico (Formerly The Tides Zihuatanejo)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $323 - $1,057 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Zihuatanejo 5*
Number of rooms: 46
Reservation Options:
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Also Known As:
The Tides Zihuatanejo Hotel Zihuatanejo
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
Villa Del Sol Zihuatanejo
Tides Zihuatanejo
Hotel Style:
#1 Business Hotel in Zihuatanejo
#3 On the Beach Hotel in Zihuatanejo
#3 Top resorts Hotel in Zihuatanejo
#4 Luxury Hotel in Zihuatanejo
#9 Romantic Hotel in Zihuatanejo
#10 Family Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Zihuatanejo staff and other travellers.
71 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“BS 10 Awesome but Over bar. The waves are SO loud you didn't hear anything and they close at 11 and we didn't hear a peep.”
Cburdett, 11 Apr 2017 | Read review
“You really can't go wrong with any of the suites. They are all beautiful and spacious.”
374heidiz, 10 Apr 2017 | Read review
“Perhaps up grade to an ocean front room for a special occasion”
epdeitr, 11 Mar 2017 | Read review
“I enjoyed the lagoon suite. The beach views rooms (esp ones upstairs) looked very nice as well.”
TexasSunrise, 27 Feb 2017 | Read review
“LS15 was quite”
spiritwalkerperez, 27 Feb 2017 | Read review
5 of 5