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Hotel Irma

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Hotel Irma
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419 Reviews from our TripAdvisor Community

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Showing 352: English reviews
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Milwaukee, Wisconsin
Reviewed 3 days ago NEW

We love the Hotel Irma! It has an amazing view, clean and big rooms,a full service restaurant and bar and two swimming pools and a nice outdoor area overlooking the ocean, and its walking distance to restaurants, downtown and several lovely beaches. Perhaps the best thing about the hotel is how warm and helpful all of the staff are. We...

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Thank julieI1579NT
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Mrs. Julie: Thank you very much for taking the time to fill out the questionnaire and your kind comments as well as share your experience at Hotel Irma. For us it is important to take care of our distinguished guests, and make them feel at home. I really hope your ear is better. We hope to see you next...

WINNIPEG
Reviewed 4 days ago NEW

We spent a week the beginning of April 2017 at Hotel Irma Everything was great...food...staff beds etc...only wish they had little fridges in the rooms The view was amazing day or evening. Waves right at your doorstep No chairs or umbrellas on the beach....didn't matter to us as we loved the pool area With mobility issues we used a taxi...

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Thank BRUCE H
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Mr. Bruce H: Thank you very much for your time in sharing your experience and giving us your kind comments, which will be extended to our staff. The Irma Hotel thanks you for giving us the opportunity to serve you and make you feel at home. We wait see you soon. Cordially, Yara Cadena General Manager

Greendale, Wisconsin
Reviewed 4 days ago NEW

We enjoyed this hotel so much. Great Staff, terrific waiters, excellent food. Loved the location on the cliff. Walk up the hill was a little bit much at times for me, but manageable. Loved the infinity pool overlooking the Pacific. Would be nice if you could rent a mini-fridge in your room at extra charge for convenience. Great view from...

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Thank john_shurla
Claudia n, Gerente at Hotel Irma, responded to this review

Dear John Shurla: For us it is very comforting to know that you enjoy a pleasant holiday, of course we will send your kind comments to all our servers, they thank you. We will consider your comments about the mini-fridge. We hope to see you very soon. Cordially Yara Cadena General Manager

Victoria, Canada
Reviewed 1 week ago

Excellent place to stay in Zihua. Very clean, well-looked after "boutique" hotel. Rooms are simple but worked fine for the two of us during our 5 day visit. The view of the bay is spectacular. Easy access to Madera Beach, close to many good restaurants and not far to town (10-15 minute walk) in one direction and La Ropa Beach...

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2Thank Betty S
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Betty S: Thank you for your kind comments, for the Hotel Irma staff it is comforting that you have felt at home and share your experience of your recent visit to this grand paradise. We hope to be your first choice on your next visit. Cordially, Yara Cadena General Manager

Saint Paul, Minnesota
Reviewed 1 week ago

We spent a week at this great hotel in March 2017. One of the best things about this hotel is the staff. They work really hard. Front desk staff very helpful with suggestions of things to do. The view from our room was absolutely stunning. Restaurant had good food - as does all of Zihua. We felt very safe in...

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1Thank sher088
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Sher088: We are pleased to receive news from our guests and we are pleased to have facilitated your stay during your visit at Hotel Irma, hoping that we will be your choice in a future return, needless to say we are pleased to have exceeded your expectations, as your comments are important to us to continue improving our services....

Banff, Canada
Reviewed 2 weeks ago

Our family of 4 recently stayed at Hotel Irma for 7 days and were thrilled with it! The views of the bay are spectacular and the staff are amazingly helpful. We started off with garden view standard rooms which were quite basic and beds a bit hard. Part way through the trip we moved to the ocean view rooms and...

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1Thank Donna C
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Donna C: We are very pleased that the Hotel Irma has fulfilled your expectations and allowed enjoy your vacation as you planned, I will send your comments to our collaborators so that we remain committed and working hard to see us favored in returning to serve you as you deserve and fully enjoy your stay on your next visit....

Calgary, Canada
Reviewed 3 weeks ago via mobile

After spending some time camping by La Baritta, my partner and I intended to check out a couple of more local/boutique options in Zihua. I saw Hotel Irma was well reviewed, so we stopped in to see if they had rooms available. They did NOT disappoint! We were shown their best room with an ocean view and they offered it...

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1Thank cdnathena
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Cdnathena: Thank you very much for sharing your experience and giving us your comments, which will be extended to those who were part of your wonderful experience and made you feel at home. Isis thanks for your kind words and we hope to see you soon to make your next stay a wonderful unforgettable experience. Sincerely, Yara Cadena General...

Toronto, Canada
Reviewed 3 weeks ago

The Irma is well located on a cliff overlooking Madera Bay beach. The bay provides protected swimming and the hotel has 2 pools overlooking the bay. Yara, the manager is most welcoming and the staff was eager to make my stay enjoyable. Good breakfasts with lots of options are available in the restaurant which stays open all day. I love...

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Thank Linda Susan B
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Linda: We are pleased to hear from our distinguished guests and to share their experience and know that they enjoyed the Hotel Irma, as we are committed to serving you as you deserve. Your comments, which we thank, will be extended to each of the involved to continue working to make you feel at home. I look forward to...

Saint Paul, Minnesota
Reviewed 3 weeks ago via mobile

I'm a solo traveler in my 60s and this was my first trip to Zihuatanejo/Ixtapa. I chose to stay at Hotel Irma based on the positive reviews I had read and was certainly not disappointed. My room was spotless, all employees were friendly and helpful and the location was excellent. I upgraded to an ocean view room and that was...

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1Thank Coteau48
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Coteau48: The staff of the Irma Hotel thank you for being your first choice in your recent stay and sharing your experience and your comments. For us it would be a great honor to have you as a guest on your next visits to Zihuatanejo and to continue to be an unforgettable experience. I hope to greet you personally...

Beaverton, Oregon
Reviewed 3 weeks ago

Nice resort situated between downtown and several beaches. I had a room with a great view of the harbor and surrounding area. The staff is friendly, helpful and the rooms were clean and the bed comfortable (many resorts in the area have beds that aren't so comfortable). There pools were nice and well kept. I will definitely be staying there...

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Thank Bob_Carnagey
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Mr. Bob Carnagey: We appreciate the time dedicated to giving us your feedback, which helps us to be better every day to serve you as you deserve. Regarding the umbrellas let me inform you that we have made the purchase of more umbrellas to enjoy the pool as planned. We hope your next visit will exceed the previous one...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Hotel Irma

Address: Adelita s/n, Playa la Madera, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $66 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Irma 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Irma Hotel Zihuatanejo
Hotel Irma Zihuatanejo
Irma Hotel Mexico
Hotel Style:
#3 Best Value Hotel in Zihuatanejo
#5 On the Beach Hotel in Zihuatanejo
#13 Family Hotel in Zihuatanejo
#19 Romantic Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Irma staff and other travellers.
23 questions
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Questions? Get answers from Hotel Irma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to get an ocean view too ”
BRUCEH391, 19 Apr 2017 | Read review
“Loved our room. Great view of ocean and could hear waves when balcony door open. Would request this room for next visit”
john_shurla, 19 Apr 2017 | Read review
“Rooms with ocean view.”
bettys144, 11 Apr 2017 | Read review
“ocean view is best!”
donnacM4143RE, 9 Apr 2017 | Read review
“Stay clear of garden rms near the AC compressors. Can be very noticeable vibrations/noise”
lindasusanb2016, 30 Mar 2017 | Read review
5 of 5