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Traveller (329)
Room & Suite (148)
Pool & Beach (93)
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Overview
  • Excellent45%
  • Very good41%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“love hotel”(5 reviews)
“la ropa”(27 reviews)
“bag of ice”(5 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (475)
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Traveller rating
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178
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Show reviews that mention
All reviewslove hotella ropabag of iceinfinity poolno elevatorocean viewshort walkmexican hotelbreakfast includedmadera beachstyrofoam coolera million dollar viewrooms are clean and comfortablefew stairsthe hotel sitszihuatanejo bayclose to town
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11 - 15 of 395 reviews
Reviewed 1 March 2018

We love hotel Irma. The view is amazing, staff is excellent and the massage is wonderful. We have been there several times and can't wait to return. The food is also excellent! Can't wait to return. Pools are also delightful!More

Thank Lisa F
Response from Claudia n, Gerente at Hotel IrmaResponded 3 March 2018

Dear Mrs. Lisa F: We are very pleased that the Hotel Irma has exceeded your expectations and allowed you to enjoy your vacation with us, we will send your comments to all of us who are part of a great team so that we remain...More

Reviewed 27 February 2018

Hotel Irma is a special hotel that offers excellent and friendly service. The oceanfront rooms offer spectacular views of the beach and Zhituateneho, It is very clean and has wonderful exiacan ambiance. The hotel manager, Yara, is very professional and takes pride in e ensuring...More

Thank Rosemarie T
Response from Claudia n, Gerente at Hotel IrmaResponded 28 February 2018

Dear Rosemarie T: Thank you very much in advance for your kind comments, for the Hotel Irma and all the collaborators that participate in making your stay a pleasant one, it is very satisfying to know that our distinguished guests enjoy their vacations with our...More

Reviewed 26 February 2018 via mobile

Irma continues to improve under Yara’s management. Warm friendly staff and guests with excellent service. Irma is a perfect place for a tranquil time. The only downside is the weak, slow, and erratic wi-fi.More

Thank Morton F
Response from Claudia n, Gerente at Hotel IrmaResponded 28 February 2018

Dear Mr. Morton F: We are very pleased that the Hotel Irma has fulfilled your expectations and allowed enjoy your vacations we will send your kinds comments to our collaborators so that we remain committed and working hard to see us favored in returning to...More

Reviewed 17 February 2018

My wife and I just got back from a week at Hotel Irma in Zihua. It was our first time in Zihua as we have spent the last few years in Puerto Vallarta for vacay. What a contrast. Zihua is so laid back and less...More

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3  Thank VulcanNomad
Response from Claudia n, Gerente at Hotel IrmaResponded 19 February 2018

Dear VulcanNomad: We are very pleased that the Hotel Irma has met your expectations and allowed you to fully enjoy your vacation, we will send your comments to Jean Pierre and Issac, and so, remain committed to see us favored in returning to serve you...More

Reviewed 13 February 2018 via mobile

We are enjoying our stay at Irma. One of the kindest and hardest working people has to be our amigo Omar. This man runs around all day with a million dollar smile! It has sure added to our wonderful experience here, just needed to let...More

Thank ibeedie
Response from Claudia n, Gerente at Hotel IrmaResponded 14 February 2018

Dear Ibeedie: Thank you very much for your kind comments, which we will let Omar know and I am sure he is grateful. We hope we have exceeded your expectations and that you enjoyed your stay. We hope to continue being your first choice in...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Free Internet
Free Parking
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Room Service
Breakfast included
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Outdoor pool
Bar/Lounge
Details
Price range
US$44 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Zihuatanejo
#9 Family Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#18 Romantic Hotel in Zihuatanejo
Room types
Non-Smoking Rooms
Details
Price range
US$44 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Zihuatanejo
#9 Family Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#18 Romantic Hotel in Zihuatanejo
Room types
Non-Smoking Rooms
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Traveller (329)
Room & Suite (148)
Pool & Beach (93)
Dining (43)
Amenities (28)
Family and Play Areas (2)
Questions & Answers
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fishrman2017
29 March 2018|
Answer
Response from Kattop |
We will be there in April our reservation says ocean view
0
Votes
Kattop
28 March 2018|
AnswerShow all 7 answers
Response from Henry S | Reviewed this property |
It was included in ours.
0
Votes
Kattop
9 March 2018|
Answer
Response from Claudia n | Property representative |
Please, could you send an email direct to the hotel at gerenciairma at prodigy dat net dat mx , indicating the dates of arrival and under what name the reservation is? mentionig your request, of course we will do our best to... More
1
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Google Translation
Room Tips
"if you cant do stairs be sure to tell them in advance."
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"Floors 4 and up have better views"
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"I recommend an ocean view. There are no elevators.There can be noise around the pool but it closes at 9 PM."
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"Book early if you want a view room, as views are spectacular. Regular rooms normally have no view at all, but..."
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