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Hotel Irma

461 reviews
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Traveller (324)
Room & Suite (147)
Pool & Beach (92)
Overview
  • Excellent45%
  • Very good42%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“bag of ice”(5 reviews)
“love hotel”(4 reviews)
“la ropa”(27 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (461)Write a Review
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All reviewsbag of icelove hotella ropainfinity poolno elevatorocean viewbreakfast includedmadera beachstyrofoam coolershort walk to towna million dollar viewmexican hotelzihuatanejo baythe hotel sitsolder hotelchose hotelthe hotel is clean
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131 - 135 of 382 reviews
Reviewed 5 January 2016 via mobile

Great hotel to stay. It's our first trip to Zihuatanejo and definitely not the last. Hotel is nicely kept, clean and tons of greenery. Reception area is beautiful, especially at night with all the lamps lit. On the mail level there are two deep pools,...More

3  Thank JuliaZ26
Reviewed 5 January 2016

I stayed here for 6 nights with a friend between Xmas and New Years. Our first night was in a garden suite due to some kind of misunderstanding with Expedia. It was small, noisy and lacking in a lock box. We could feel and hear...More

1  Thank africanomore
Reviewed 5 January 2016

This is a very nice hotel, with excellent view at the balcony. My room, 501, is next to a cab base and maintenance station (which includes garbage services), so the noise is too much. Most people in Zihuatanejo are kind and very polite, but in...More

Thank Una2020
Response from Claudia n, Director Comercial at Hotel IrmaResponded 5 January 2016

Thank you so much for your comments. Yes you are right, the views are amazing. The internet service in general is very bad at town and there are not many suppliers. The internet access is free, but is olnly provided at Lobby and restaurant. I...More

Reviewed 3 January 2016 via mobile

As others have stated, the view doesn't make up for the rude staff, crammed pool area, cheap seating in common areas, poor Wi-Fi. In particular, we were disrespected and treated rudely by a young man at the front desk and another middle aged waiter (seemed...More

1  Thank Hoppercopper
Response from Claudia n, Director Comercial at Hotel IrmaResponded 5 January 2016

Thank you very much for your comments, I am really sorry this, I inquired to all our guest to ask the names of the personal attending, it is easier to take measures about this with names. We hope you give us a second opportunity.

Reviewed 1 January 2016

We really enjoyed our stay in Hotel Irma. The view was amazing. It was close to town. Breakfast that was included in our room rate was decent. The restaurant was good, but I recommend improving vegetarian choices in Menu. The wifi needs improvement as it...More

1  Thank Joe_Cindy2014
Response from Claudia n, Director Comercial at Hotel IrmaResponded 5 January 2016

Thank you very much for your comments. We will continue improving our services. Kind Regards

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Free Internet
Free Parking
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Room Service
Breakfast included
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Outdoor pool
Bar/Lounge
Details
Price range
US$60 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Zihuatanejo
#9 Family Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#18 Romantic Hotel in Zihuatanejo
Room types
Non-Smoking Rooms
Details
Price range
US$60 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Zihuatanejo
#9 Family Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#18 Romantic Hotel in Zihuatanejo
Room types
Non-Smoking Rooms
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Traveller (324)
Room & Suite (147)
Pool & Beach (92)
Dining (43)
Amenities (28)
Family and Play Areas (2)
Questions & Answers
Ask a question
Kattop
23 February 2018|
Answer
Response from VulcanNomad | Reviewed this property |
No refrigerator in any of the rooms. You can get a bag of ice from the bar for 10 pesos although there aren't any ice buckets in the rooms either. Best to go to the Megastore and buy a Styrofoam cooler.
0
Votes
Kattop
21 February 2018|
AnswerShow all 2 answers
Response from VulcanNomad | Reviewed this property |
I forgot to mention that you can get to the beach from the hotel but there are over 40 steps and the gate is only open from 7 a.m. to 5 p.m.
0
Votes
Kattop
21 February 2018|
AnswerShow all 3 answers
Response from ibeedie | Reviewed this property |
Depending on which floor, there could be a lot of stairs. They put us on 6th floor initially, no elevator just be aware! No fridge either, nice little hotel though
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Room Tips
"You might want to avoid Room 303 as the whirlpool is directly in front of the terrace."
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"Ocean views are beautiful, although overlooking pools below, so the higher floors would be quieter. No stairs."
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"we love a balcony"
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"We were in room 29 and LOVED it... It is over the pool but the pool only opens at 9am and closes at 9pm so..."
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