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Traveller (329)
Room & Suite (148)
Pool & Beach (93)
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Overview
  • Excellent45%
  • Very good41%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“love hotel”(5 reviews)
“la ropa”(27 reviews)
“bag of ice”(5 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (473)
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178
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All reviewslove hotella ropabag of iceinfinity poolno elevatorocean viewshort walkmexican hotelbreakfast includedmadera beachstyrofoam coolera million dollar viewrooms are clean and comfortablefew stairsthe hotel sitszihuatanejo bayclose to town
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141 - 145 of 393 reviews
Reviewed 6 January 2016

To start, wifi is non existent. Some people camped outside the office where the router was located and sometimes got a connection. From anywhere else, don't even bother. The location and view from the Irma is great. Two small pools overlooking the bay really compliment...More

Thank Gerritos
Reviewed 5 January 2016 via mobile

Great hotel to stay. It's our first trip to Zihuatanejo and definitely not the last. Hotel is nicely kept, clean and tons of greenery. Reception area is beautiful, especially at night with all the lamps lit. On the mail level there are two deep pools,...More

3  Thank JuliaZ26
Reviewed 5 January 2016

I stayed here for 6 nights with a friend between Xmas and New Years. Our first night was in a garden suite due to some kind of misunderstanding with Expedia. It was small, noisy and lacking in a lock box. We could feel and hear...More

1  Thank africanomore
Reviewed 5 January 2016

This is a very nice hotel, with excellent view at the balcony. My room, 501, is next to a cab base and maintenance station (which includes garbage services), so the noise is too much. Most people in Zihuatanejo are kind and very polite, but in...More

Thank Una2020
Response from Claudia n, Director Comercial at Hotel IrmaResponded 5 January 2016

Thank you so much for your comments. Yes you are right, the views are amazing. The internet service in general is very bad at town and there are not many suppliers. The internet access is free, but is olnly provided at Lobby and restaurant. I...More

Reviewed 3 January 2016 via mobile

As others have stated, the view doesn't make up for the rude staff, crammed pool area, cheap seating in common areas, poor Wi-Fi. In particular, we were disrespected and treated rudely by a young man at the front desk and another middle aged waiter (seemed...More

1  Thank Hoppercopper
Response from Claudia n, Director Comercial at Hotel IrmaResponded 5 January 2016

Thank you very much for your comments, I am really sorry this, I inquired to all our guest to ask the names of the personal attending, it is easier to take measures about this with names. We hope you give us a second opportunity.

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Best Value Properties in Zihuatanejo, Mexico
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Free Internet
Free Parking
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Room Service
Breakfast included
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Outdoor pool
Bar/Lounge
Details
Price range
US$54 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Zihuatanejo
#9 Family Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#18 Romantic Hotel in Zihuatanejo
Room types
Non-Smoking Rooms
Details
Price range
US$54 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Zihuatanejo
#9 Family Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#18 Romantic Hotel in Zihuatanejo
Room types
Non-Smoking Rooms
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Traveller (329)
Room & Suite (148)
Pool & Beach (93)
Dining (43)
Amenities (28)
Family and Play Areas (2)
Questions & Answers
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fishrman2017
29 March 2018|
Answer
Response from Kattop |
We will be there in April our reservation says ocean view
0
Votes
Kattop
28 March 2018|
AnswerShow all 6 answers
Response from lynerd757 | Reviewed this property |
If you buy a package. We did not, there are several choices for breakfasts nearby
0
Votes
Kattop
9 March 2018|
Answer
Response from Claudia n | Property representative |
Please, could you send an email direct to the hotel at gerenciairma at prodigy dat net dat mx , indicating the dates of arrival and under what name the reservation is? mentionig your request, of course we will do our best to... More
1
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Google Translation
Room Tips
"Floors 4 and up have better views"
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"I recommend an ocean view. There are no elevators.There can be noise around the pool but it closes at 9 PM."
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"Book early if you want a view room, as views are spectacular. Regular rooms normally have no view at all, but..."
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"If you can't handle stairs, especially for health/age reasons, be sure to guarantee a lower room"
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