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Pacifica Grand

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Pacifica Grand
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74 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Sammamish, Washington
Reviewed 1 week ago

If you want breathtaking views, warm weather and great service, this is the place for you. This is not a huge resort - it is three buildings in Zihuatanejo with terrific views, very good food, and wonderful service. Relax at the pool or take a short hike down to the beaches, it's your choice. Take a plunge in your own...

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Helpful?
Thank JRTraveler12
Fort Lauderdale, Florida
Reviewed 29 October 2016

The condo is situated way out of town, with very steep roads throughout the property. Only one pool is finished out of three, with all sun shades taken promptly, only one restaurant is open out of three throughout the day, from breakfast to dinner. The room was new, so nice, the patio has one lounge chair and one chair, quite...

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2Thank CharlotteWanaka
Reviewed 16 October 2016 via mobile

They treat you like a king, everything is at your disposal, very nice people, give you coffe&bread every morning by your door I have to mention Abraham, Yahaira, Fernando, Amauri and lots of people that they really make you be the king

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1Thank Carlos S
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Carlos, Thank you for your visit, and for taking the time to talk us about your experience, we are pleased to know that you had a pleasant vacations in Pacífica Grand. Thank you for recognize the work of our staff, who are very important part of this. Best regards from Zihua.

Reviewed 11 October 2016 via mobile

This is the Best Resort Ever ❤ I booked My Vacation with RCI ..As I'm a Timeshare Owner ! Neopoletan, Fernando, yahida, alonso was fabulous ❤ All Staff was top Notch! Beautiful, Fabulous, Villa was Beautiful ❤ You Need to Book it , you won't believe what an excellent Stay we had ! Food was fabulous!!!!

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Helpful?
Thank Pam C
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Pam, Wow! Thanks for considering us the best hotel you've been. Makes us very happy read such kind of comments. We are very happy to hear that you had a very nice vacations with us. Definitely our staff is great and make this a vacations paradise. Thanks you again, and see you soon back in Zihua.

Bremerton, Washington
Reviewed 6 September 2016

Johnny and Armando have been wonderful in taking care of our needs and wants,always with a smile . It is like having family when ever we return . This is one of Mexico's best kept secrets , don't tell anyone .

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Helpful?
Thank Patrick S
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Patrick, Thank you very much for your visit, we are pleased to hear that you had a great vacations in Pacífica Grand. Thank you for recognize the work of Johnny and Armando, and we promise not tell anyone about this kept secret ;) Greetings from this paradise and hope to see you soon back.

Arizona
Reviewed 30 August 2016

The rooms at Pacific Grand are just amazing! A full kitchen, 2 baths and even a saltwater pool on your deck! I loved the showers with a view outside in both of our bathrooms. There are nice televisions in the living room area and bedroom. Good A/C in each room which was perfect for sleeping. The staff was amazing. Cheerful,...

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Thank dmant
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Guest, First of all thank you very much for your visit and thank you for taking the time to writes us about all your experience in Pacifica Grand. We agree with you, our staff is amazing, thanks to them we are one of the best hotels in Mexico, and all our guests leave Pacífica very happy; Armando, Alonso, Romina...

Riverside, California
Reviewed 4 August 2016

We enjoyed our beautiful condo overlooking the waters below. The housekeeping was spot on! It's a great place to relax and enjoy time with whoever you choose to be with. The place is far away from town, so I recommend a rental car. Be prepared for all the extras slammed on you at the Airport. Ixtapa is writhin 30 minutes...

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Thank Joysgetaway
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Guest, Thank you very much for your comments, we are glad to hear that you had a time of relaxation and tranquility in Pacifica Grand, thanks for your visit and thank you very much for your review and we hope to see you back son in Zihua, Best regards from all the staff.

Overland Park, Kansas
Reviewed 25 July 2016

This is the tale of two Pacific Resorts, Pacific Ixtapa and Pacific Grand. Both are spectacular, and you get two for the price of one. We stayed at the Pacific Grand in Zihautanejo, which by my estimation has about 25 units. Very personal attention, you will feel like royalty! Upon arrival, our taxi was told where to take us, and...

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Thank ET-MCMLX
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Guest, First of all thank you very much for your visit and trust in Pacific Resorts, thanks for taking the time to write us about all your experiences in our facilities. We're glad that know that you enjoyed your stay and that everything was better of what you expected. Definitely our staff is the best we have, and is...

San Jose, California, United States
Reviewed 16 June 2016

The rooms are hard to beat, probably the best I have stayed in. The view is amazing and the cooling pool on the balcony was used regularly as it is the coolest place to be. Bathrooms have everything and again, the view is amazing. Beds are very comfortable and firm. The art of towel folding by the maids is so...

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1Thank Ross A
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Ross A, Thank you very much for your review, we appreciate that your taking the time to writes us all your experience in Pacifica Grand. Make very happy to know that thou loved the hotel, certainly Pacifica Grand is a jewel of Zihua, and of our country. As you mention the most important all this is our staff, people who...

Vancouver, Washington, United States
Reviewed 12 June 2016 via mobile

LOVE, love LOVE this resort!!!! It is peaceful, quiet and oh so beautiful! I will qualify that we were here during a quiet time and the resort was not full so it was perfect. This is not a resort for kids. The resort is not convenient for trekking into Zihuatanejo. It's located on a steep hillside. You can hike down...

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Thank TJN360
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Guest, Wow! Thanks for your comments, gives us great joy to know that you enjoyed Pacifica Grand, thank you very much for taking the time to writes us about your experience, certainly our staff makes us unique, all the people you mentioned and even some people that you don't see are always working very happy and trying to give...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Pacifica Grand

Address: Zihuatanejo Lote 11 y 12 Manzana 7 | Secc. Prolong. Zona Hotelera, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $408 - $439 (Based on Average Rates for a Standard Room)
Number of rooms: 133
Also Known As:
Pacifica Grand Hotel Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Pacifica Grand staff and other travellers.
5 questions
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Questions? Get answers from Pacifica Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors rooms, but very steep stairs to get to, no elevator.”
 of 5 bubbles CharlotteWanaka, 28 Oct 2016 | Read review
“Stairs. No elevators. Ask for lower leve unit.”
 of 5 bubbles Joysgetaway, 4 Aug 2016 | Read review
“edificio 1 has the pool on level 1, as well as the lunch spot. edificio 3 has the breakfast and dinner on the top floor.”
  • A view from Edificio 1, you can really get used to this life!
  • Plenty of doors and windows to creat a breeze. Cooling pool on the deck!
 of 5 bubbles ET-MCMLX, 25 Jul 2016 | Read review
“Stay in Building 3: it's the newest with big apartments”
 of 5 bubbles Dunk539, 1 May 2016 | Read review
“Go to the Italian Night Buffet! Laundry is free and easy. Go to El Cafecito and get a Frappe. Any room is AMAZING!”
 of 5 bubbles jockjamz, 1 Apr 2016 | Read review
5 of 5