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Pacifica Grand

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77 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Clovis, California
Reviewed 4 weeks ago via mobile

A beautiful place we went for breakfast. Someone had invited us there for breakfast and promised it wasn't a time share presentation. But it was. There was a lot of deception involved but we were glad to see this lovely place that is being developed. The rooms are amazing and the views incredible. Much quieter than Ixtapa which would be...

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Thank MsCathleen
Minneapolis, United States
Reviewed 4 weeks ago

My husband and I have been members at Pacifica Grand since before it opened. We are so glad to experience the beauty and wonder of this place. Condos are very beautiful, scenery is awesome, food is terrific and most of the staff provide outstanding service. My one concern for 2016 is the efficiency or lack thereof from the office staff....

Review collected in partnership with this hotel
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Thank Bonnie T
Salem, Oregon
Reviewed 5 weeks ago

Flanked by two separate, distinctively different beaches and close to town of Zihuatanejo with access to the larger sister resort in Ixtapa, this one should be considered a gem. As it grows to completion, it will be awesome. it is a small resort tucked away on the hillside above Zihuatanejo Bay in a very secluded area. Very quiet and very...

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1Thank BRSSalem
Sammamish, Washington
Reviewed 30 November 2016

If you want breathtaking views, warm weather and great service, this is the place for you. This is not a huge resort - it is three buildings in Zihuatanejo with terrific views, very good food, and wonderful service. Relax at the pool or take a short hike down to the beaches, it's your choice. Take a plunge in your own...

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1Thank JRTraveler12
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear JRTraveler12, Thank you very much for your comments, you describe very well what Pacific Grand is, thank you for your visit, and your trust. We were very happy to know that everything was excellent during your vacations, and that everything lived up your expectations (facilities, service, food). We send you best regards, and hope to see you back soon...

Fort Lauderdale, Florida
Reviewed 29 October 2016

The condo is situated way out of town, with very steep roads throughout the property. Only one pool is finished out of three, with all sun shades taken promptly, only one restaurant is open out of three throughout the day, from breakfast to dinner. The room was new, so nice, the patio has one lounge chair and one chair, quite...

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2Thank CharlotteWanaka
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Charlotte, Thanks for visiting us. We thank you very much for the time that you spent writing us in TA. We are very sorry to hear that you did not have the best experience at Pacifica Grand. Your comments have been sent to our manager to work on what you mention. Please recibe an apologize from the whole Pacífica...

Reviewed 16 October 2016 via mobile

They treat you like a king, everything is at your disposal, very nice people, give you coffe&bread every morning by your door I have to mention Abraham, Yahaira, Fernando, Amauri and lots of people that they really make you be the king

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1Thank Carlos S
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Carlos, Thank you for your visit, and for taking the time to talk us about your experience, we are pleased to know that you had a pleasant vacations in Pacífica Grand. Thank you for recognize the work of our staff, who are very important part of this. Best regards from Zihua.

Reviewed 11 October 2016 via mobile

This is the Best Resort Ever ❤ I booked My Vacation with RCI ..As I'm a Timeshare Owner ! Neopoletan, Fernando, yahida, alonso was fabulous ❤ All Staff was top Notch! Beautiful, Fabulous, Villa was Beautiful ❤ You Need to Book it , you won't believe what an excellent Stay we had ! Food was fabulous!!!!

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Thank Pam C
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Pam, Wow! Thanks for considering us the best hotel you've been. Makes us very happy read such kind of comments. We are very happy to hear that you had a very nice vacations with us. Definitely our staff is great and make this a vacations paradise. Thanks you again, and see you soon back in Zihua.

Bremerton, Washington
Reviewed 6 September 2016

Johnny and Armando have been wonderful in taking care of our needs and wants,always with a smile . It is like having family when ever we return . This is one of Mexico's best kept secrets , don't tell anyone .

Review collected in partnership with this hotel
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Thank Patrick S
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Patrick, Thank you very much for your visit, we are pleased to hear that you had a great vacations in Pacífica Grand. Thank you for recognize the work of Johnny and Armando, and we promise not tell anyone about this kept secret ;) Greetings from this paradise and hope to see you soon back.

Arizona
Reviewed 30 August 2016

The rooms at Pacific Grand are just amazing! A full kitchen, 2 baths and even a saltwater pool on your deck! I loved the showers with a view outside in both of our bathrooms. There are nice televisions in the living room area and bedroom. Good A/C in each room which was perfect for sleeping. The staff was amazing. Cheerful,...

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Thank dmant
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Guest, First of all thank you very much for your visit and thank you for taking the time to writes us about all your experience in Pacifica Grand. We agree with you, our staff is amazing, thanks to them we are one of the best hotels in Mexico, and all our guests leave Pacífica very happy; Armando, Alonso, Romina...

Riverside, California
Reviewed 4 August 2016

We enjoyed our beautiful condo overlooking the waters below. The housekeeping was spot on! It's a great place to relax and enjoy time with whoever you choose to be with. The place is far away from town, so I recommend a rental car. Be prepared for all the extras slammed on you at the Airport. Ixtapa is writhin 30 minutes...

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Thank Joysgetaway
HectorMT18, Director de Relaciones Públicas at Pacifica Grand, responded to this review

Dear Guest, Thank you very much for your comments, we are glad to hear that you had a time of relaxation and tranquility in Pacifica Grand, thanks for your visit and thank you very much for your review and we hope to see you back son in Zihua, Best regards from all the staff.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Pacifica Grand

Address: Zihuatanejo Lote 11 y 12 Manzana 7 | Secc. Prolong. Zona Hotelera, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Number of rooms: 133
Also Known As:
Pacifica Grand Hotel Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Pacifica Grand staff and other travellers.
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Questions? Get answers from Pacifica Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is very nice for views and quiet. No elevators so pay heed to walking up and down stairs.”
 of 5 bubbles bonniet314, 23 Dec 2016 | Read review
“If in bldg 3 on 3rd floor, it can be noisy in the AM when the roof top restaurant starts preparing for breakfast, but the views are great!”
  • Relaxing View
 of 5 bubbles BRSSalem, 16 Dec 2016 | Read review
“upper floors rooms, but very steep stairs to get to, no elevator.”
 of 5 bubbles CharlotteWanaka, 28 Oct 2016 | Read review
“Stairs. No elevators. Ask for lower leve unit.”
 of 5 bubbles Joysgetaway, 4 Aug 2016 | Read review
“edificio 1 has the pool on level 1, as well as the lunch spot. edificio 3 has the breakfast and dinner on the top floor.”
  • A view from Edificio 1, you can really get used to this life!
  • Plenty of doors and windows to creat a breeze. Cooling pool on the deck!
 of 5 bubbles ET-MCMLX, 25 Jul 2016 | Read review
5 of 5