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The racquet club is a tennis club / restaurant / conference centre / hotel. We stayed a couple of nights and the rooms were OK, but lacked amenities like water bottle or coffee refills. The grounds are beautiful and offer a relaxing oasis in Mexico's...More
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 3 weeks ago
Thank your for your visit and coments, we will work to imporve the hotel service and amenities .
We hope to see you in the next future,
I was there for a week for business. The hotel is a little old but relatively ok maintained. Some rooms are not equipped with air conditioner and I happened to get one of these rooms. Pls check if you are there during summer.
Thank Constance L
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 15 May 2017
Thank you for your visit and comments regardig this hotel, we will be glad to received you in the next future,
The place continues to be very nice, specially the gardens and the heated pool. Service is warm and welcoming. The rooms are a mess. Old furniture, noisy and with terrible decor. It needs an urgent upgrade. The restaurant is good in general.
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 13 February 2017
Thank you for your coments, we will work in the points you recomended and we hope to see you in the next future,
This hotel is beautiful and well guarded by security. However, the service is lousy at the restaurant! My family waited almost 20 minutes before anyone took our order, than the food took almost an hour and it was not that good!! Also, The beds are...More
Thank Raquel B
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 6 January 2017
Thank you to take a time to share us your opinion above your last stay with us, we will work in the points to improve.
We hope you can give us the oportunity to attend you in the next future.
I like a lot this place, it is an old Hacienda so it has interesting architecture and beautiful gardens
But, the rooms need remodeling and the restaurant
The service was very good
Perfect hotel for one night stay
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 14 December 2016
Thanks for your visit and comments regarding your last stay with us, we will work to improve the areas you mentioned above.
We will glad to see you in the next future,
US$48 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Best Value Hotel in Cuernavaca
#6 Luxury Hotel in Cuernavaca
#6 Spa Hotel in Cuernavaca
Non-Smoking Rooms ,
Number of rooms
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