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Overview
  • Excellent0%
  • Very good14%
  • Average65%
  • Poor0%
  • Terrible21%
29 Sep 2016
“NO AIRCONDITIONING, fraudulent advertising, and poor customer service.”
16 Mar 2015
“Clean close to freeway”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Airport Transportation
Suites
4 Star Hotel
All hotel details
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Reviews (14)
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1 - 5 of 5 reviews
Reviewed 30 September 2016

My fiancee booked a room here because Im a fairly large person and require a Queen sized bed or larger. Our booking specifically said that we would receive a queen sized bed. We received a room with NO AIRCONDITIONING and a FULL/DOUBLE sized bed. When...More

Thank dc2jz
Reviewed 17 March 2015

We stayed for 1 night. The room was clean,comfortable and secure . No Restaurant Parking was gated and secure just what we were looking for. The hotel does have WiFi. Has a small pool and is close to the Zocolo.

Thank AcaSusie
Reviewed 16 June 2014

We took a trip down to Cuernavaca during one of the busiest holidays in Mexico (Holy Week), the hotel is Ok, the swimming pool is not big, one could say it is on the small size and its not deep (probably like 1.7 m at...More

Thank Jose Luis C
Reviewed 27 October 2013 via mobile

Don't think your reservation means anything at this hotel. My wife is from the area and we were staying here with her parents for a wedding. We got here at 2 and they said the room wouldn't be ready until. 5 (the wedding is at...More

Thank loudizzle
Reviewed 15 August 2010

This hotel is horrible. No sound proofing; I can hear people yelling at each other through the walls. No one here speaks English even though Cuernavaca is a tourist area. They cannot offer you extra pillows or a cot. (a king size bed only comes...More

2  Thank ngreen040989
Response from laamhotel, Manager at Hotel LaamResponded 12 April 2011

We are sorry to hear you had a bad experience in our Hotel. We just want to clarify that we do offer extra pillows. I also want to share with you the fact that we have hired more personnel that speaks English to better serve...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Laundry Service
Things to do
Pool
Details
Price range
US$44 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$44 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Questions & Answers
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Posting guidelines
Room Tips
"Rooms at the back of the hotel."
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