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Holiday Inn Cuernavaca

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Holiday Inn Cuernavaca
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200 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Boca Raton
Reviewed 2 weeks ago

The hotel is centrally located and relatively easy to find. I think it's surprisingly nice for a "regular" Holiday Inn. We were upgraded to a suite, which was extra nice, but I believe the regular rooms are good also. The room was a bit dated, but everything was nice and clean. The bed was very comfortable. The AC worked fine....

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Helpful?
Thank Plog60
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest Apreciatte your comments and opinion about to service and hotel areas for us are important your total satisfaction Regards

Hyderabad, India
Reviewed 4 weeks ago

In my recent visit to this beautiful city in Mexico i happened to stay in Holiday Inn from 17th to 24th Jan. This hotel has all the facilities like Swimming Pool, Gym, Play area, cafeteria, garden place etc. Very courteous responsible staff. Always greets with a nice smile. I could learn few Spanish words like 'Buenos días', etc. Very good...

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Helpful?
Thank Dayakar R
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Thank you for your coments about to service and recognition for my collages Regards

Gurugram (Gurgaon), India
Reviewed 14 February 2017

I stayed in Holiday Inn during my business visit to Mexico in January. My room was on second floor which was completely calm and quite. Room service was good and prompt. Breakfast in morning had limited options which i didnt liked much. I believe breakfast was the only negative point of this hotel. Rest all major locations are nearby to...

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Helpful?
Thank deepakpv
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Thank you for your comments about to service and people staff y great attendent Regards

Mexico City, Mexico
Reviewed 1 February 2017

A Holiday Inn might not be every one's first choice for a romantic get away or a week.end visit to Cuernavaca, but this Holiday Inn might just surprise you. Don´t expect a luxury room, but the bedding is very comfortable, and the bathroom is spacious and functional. Ask for a room with a view over the pool área (a little...

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Helpful?
Thank Clive B
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank your for your comments about to service and quality assistance Regards

Puerto Vallarta, Mexico
Reviewed 22 December 2016

Very nice hotel with a great venue for the wedding. Rooms comfortable altho slightly small. Great beds. Food in rest was good but not outstanding. Service very good. Great value for the money at this hotel.

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Helpful?
Thank rrogers52
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Thank you forma your coments about to service and installations for us is ver y important your opinion

Cancun, Mexico
Reviewed 5 November 2016

For CUERNAVACA, this hotel is one of the nicest. They have very nice grounds and gardens. The staff is friendly, however not excellent. It is probably time for some people skills training. The restaurants are worth visiting, if it is Buffett. The regular menu is very limited and kind of blah. We have held many conferences there in the past,...

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Helpful?
Thank Drew S
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Apreciate your comments about to service and experience with the staff. General Manager

Reviewed 18 October 2016

I stayed at the Holiday for just one night and it was one of the worst nights I ever spent in a hotel. When we enter the room in the afternoon the phone was not working. A few minutes later the send a crew o 3 people to fix the phone. However late at night when we return from a...

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Helpful?
Thank Sergio R
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review
Google Translation

Estimado cliente: Agradezco en mucho sus comentarios sobre la calidad de nuestros servicios, siempre estamos receptivos a los comentarios y...

Reviewed 6 August 2016

Average rooms, overlooking well groomed gardens and pool. Be careful of the bugs on the grass as they bite. Food is good with a good selection of Mexican. good views of mountains from the upper floor rooms. Food doesn't come all at the same time when more than 2 people eating at the same time, so ask for this if...

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Helpful?
Thank GLOBALBCD
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Appreciate your comments about to service and installation, always is a pleasure listen your opinions. Regards General Manager

Vancouver, Canada
Reviewed 17 May 2016

Again I am amazed at the quality and maintenance of this hotel, every aspect is exactly as it is advertised to be, try it you will also enjoy it as we have, rooms to service everything is first class.

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Helpful?
Thank waytowayne
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank your for your opinion about to service, for me is very important your comments Regards

Vancouver, Canada
Reviewed 8 February 2016

Amazing chain and a property that stands ahead of the rest. Every trip back to Cuernavaca we will stay there. Helpful front desk and great rooms. For meetings or family weekend getaways this does the job.

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Helpful?
Thank waytowayne
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank your for your comments about to service and installations. Regards General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Cuernavaca Hotel is located approximately 15 miles from the Tepoztlan archaeological Zone, 55 miles from Mexico City's Benito Juarez International Airport and 10 miles from CIVAC, Industrial Zone. The hotel is also .5 miles from the Museum botanic, 3 miles from the Courtyard of Borda and Teopanzolco Zone, and 22 miles from Tequesquitengo Lake. Hotel amenities include the two outdoor pools with jacuzzi, playground, exercise room, business center, gift shop, and restaurant - bar Las Cascadas. The hotel also offers room service, valet laundry service, a concierge, babysitting, and free parking. All rooms feature satellite TV, in-room movies, coffeemakers, hairdryers, ice keeper high-speed Internet access, wireless and data port, individual climate controls, irons and ironing boards, smoke detectors. sprinklers, voicemail, safe deposit box, and work desk and some rooms have hidrojet shower or jacuzzi and TV flat screen. All rates booked online include daily Continental breakfastat our restaurant only. ... more   less 

Additional Information about Holiday Inn Cuernavaca

Address: Blvd Gustavo Diaz Ordaz 86 | Colonia Acapantzingo, Morelos, Cuernavaca 62440, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Price Range: $78 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cuernavaca 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Cuernavaca Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cuernavaca staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Cuernavaca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are more quiet”
 of 5 bubbles Plog60, 7 Mar 2017 | Read review
“Good locality.”
 of 5 bubbles dayakarr2015, 24 Feb 2017 | Read review
“All rooms are basically the same. Corner rooms are much bigger”
 of 5 bubbles 777drews, 5 Nov 2016 | Read review
“avoid rooms on the third floor and looking outside because there is some sort of equipment (A/A) that runs all night”
 of 5 bubbles 584sergior, 18 Oct 2016 | Read review
“Over looking the pool area”
 of 5 bubbles GLOBALBCD, 6 Aug 2016 | Read review
5 of 5