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Fenix Hotel

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109 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 4 weeks ago

I have stayed twice in here for business trips as a recommendation of some friends. The first time was in June and it was okay. The Wi-Fi was good, the breakfast a thing to consider and the room was just what you need for a 'sleep and keep going on your thing' time. But last time in October was a...

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Thank Elizabeth M
Reviewed 29 September 2016

This is an very outdated hotel without parking lot, they only have "valet parking" and they crashed my car and did NOT took care of the damage, also they didnt wanted to share the video of the crash. WORST hotel i ever been, stay away from it!

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Thank Marcos F
Reviewed 7 August 2016 via mobile

My siblings and I were passing through Guadalajara, we decided to stay at the Fenix; the hotel has been remodeled, but it's only a 2/5. We rented 3 rooms and one had covered the windows with Sheetrock, the 2nd room had a window that opened to the stairwell and the 3rd room had a window that did open to the...

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Thank Union 600 H
Reviewed 6 August 2016 via mobile

I stayed here 5 different days and by this I mean skipping one day and so on because I stayed in different cities in Jalisco the rooms where decent not great and what was not very good was the beds they were extremely hard to sleep on so that was really the worst part besides that there isn't any other...

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Thank Ahuiz B
Cancun, Mexico
Reviewed 31 March 2016 via mobile

The only thing going on in this hotel is that the employees were really nice and helpful. I couldnt sleep at all, o dont think im a very picky person at all but the mattress was sooo hard and stiff it felt like rocks and there was a rotten smell in the second floor, i thought it was the bathroom...

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Thank Maria jose L
Reviewed 16 March 2016 via mobile

Excellent location for historic downtown Guadalajara, only two blocks to Cathedral and Governors Palace. Clean rooms and good facilities at a price far less than similarly positioned north American city hotels. Desk and concierge staff were friendly and spoke English. Internet WiFi didn't work anywhere but in the lobby for us. Parking was tricky but it worked and was secure....

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Thank Kenneth J
Vancouver, Canada
Reviewed 14 January 2016

They do not have safes in the rooms. The security guard of the hotel entered my room at night when I was out, and stole my phone. When he took my report in the morning, he told me nobody had entered my room. That afternoon when I went to ask again, they told me that the same guy that "took...

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Thank Fabi M
Montreal, Canada
Reviewed 29 November 2015 via mobile

Went to Guadalajara for the first time and it was a last minute booking at the Fenix. We were tired and unfamiliar with city so after hours of searching we ended up here. We felt lucky to find an available room on a Friday night in the heart of Centro Historico. It looks pleasant on the outside and rates itself...

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Thank CourtneyMorena
Mazatlan, Mexico
Reviewed 11 September 2015 via mobile

With a very good location, Hotel Fenix it's a good option for anything you could do at Guadalajara. The Cathedral it's 2 blocks away, and since the hotel is located at the very heart of downtown, you can have and do almost everything starting from here.

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Thank Arturo B
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review

Dear Arthur B We appreciate your time to leave us your positive comments on TripAdvisor Thanks for your preference, best regards.

Italy
Reviewed 9 September 2015

This was my first hotel in Guadalajara when I visited this second largest Mexican city 14 years ago. B ack in 2001 this was an elegant hotel in central Guadalajara, and there were just a few other alternatives downtown. Now things have changed. Over 2 dozens of modern hotels have appeared in the same area, and the Fenix hotel has...

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1Thank realworldtraveller
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review

Dear realworldtraveller we appreciate your time to comment on tripavisor, Ccurrently the Fenix ​​hotel has changed management and the issue of remodeling is very important, this week we're done with the complete remodeling of the 7th floor where we have Jr Suites rooms, some with kitchenette and a large terrace with excellent view to the outside. This remodeling will continue...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Fenix Hotel

Address: Avenida Corona 160 | Centro Historico, Guadalajara 44100, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $48 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fenix Hotel 3*
Number of rooms: 261
Reservation Options:
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Also Known As:
Fenix Hotel Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Hotel staff and other travellers.
3 questions
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Questions? Get answers from Fenix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a great view of the centre area of the city”
 of 5 bubbles 745lauraem, 7 Nov 2016 | Read review
“avoid this place at all cost”
 of 5 bubbles 723fabim, 13 Jan 2016 | Read review
“Try to pick a room near the elevator for a decent wi fi”
 of 5 bubbles realworldtraveller, 9 Sep 2015 | Read review
“The hotel itself was clean but was definitely a budget hotel”
 of 5 bubbles CanadianSuzyQ, 10 Apr 2012 | Read review
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